4.2/5
★★★★☆
based on 38244 reviews published

Latest customer reviews

4 /5
★★★★☆

Delivery a little long also not practical of all is good quality

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Acheteur Vérifié
purchased on 29/10/2022
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 10/11/2022
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5 /5
★★★★★

Nothing to report

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Acheteur Vérifié
purchased on 25/10/2022
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 06/11/2022
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5 /5
★★★★★

I have just satisfied a birthday gift.very efficient ordering and delivery! the satisfaction of the recipient is to come.....

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Acheteur Vérifié
purchased on 13/11/2022
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1 /5
★☆☆☆☆

Placed an order in late September for a Halloween party. Never got anything delivered until today 8 weeks after the order obviously too late for the party. I keep it because returning and getting money back will take a year. Good lesson cheap is expensive. Bad service!

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Geverifieerde Koper
purchased on 29/09/2022
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Answer from 1001hobbies
Hello, Thank you for your comments. Thank you for contacting customer service. We regret this incident and apologize for the delay in delivery. Best regards, 1001hobbies Customer Service.
4 /5
★★★★☆

The site is well laid out, delivery took a while as the items were probably not in stock, but the package arrived within two or three weeks. I am completely satisfied with the order.

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Verifizierter Käufer
purchased on 05/11/2022
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5 /5
★★★★★

Received on time and very well packaged, especially for a fragile model, the Latécoère Laté. Thank you

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Acheteur Vérifié
purchased on 23/10/2022
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5 /5
★★★★★

Fast shipping, one problem with the delivery man, which 1001 hobbies handled perfectly. I am 100% satisfied with this company and would use their services again.

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Acheteur Vérifié
purchased on 21/10/2022
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5 /5
★★★★★

Very clear website. Fast delivery. Very well prepared and protected parcel.

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Acheteur Vérifié
purchased on 13/11/2022
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5 /5
★★★★★

Phenomenal

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Comprador Verificado
purchased on 28/10/2022
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1 /5
★☆☆☆☆

I have found the customer services team difficult to deal with and contact. The order I received was incorrect I received two Star Trek mugs instead of two model kits. I have cancelled a second order with this company because I have no confidence that I will receive the goods I paid for. Finally because the company is based overseas and I do not have a printer I cannot print returns labels and there are no instructions in my language on the paperwork to tell me how to claim a refund. I WILL NOT BE USING THIS COMPANY AGAIN

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Verified Buyer
purchased on 09/11/2022
Answer from 1001hobbies
Hello, Thank you for your comment. We regret this incident and deeply apologize to you. Our customer service team will be happy to assist you. Please, send photos of the goods you received to [email protected] There is no reason we shouldn't be able to send the actual products you ordered but we need those pictures to open a ticket with our logistician. As for the printer, I'm afraid we won't be much of a help here :/ In any case, our customer service should be able to help you. See you soon https://www.1001hobbies.co.uk/
5 /5
★★★★★

Everything arrived. What I had ordered, definitely recommended!

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Geverifieerde Koper
purchased on 15/10/2022
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5 /5
★★★★★

Fast and secure shipping. Perfect transaction.

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Acheteur Vérifié
purchased on 22/10/2022
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5 /5
★★★★★

Thank you very much

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Acheteur Vérifié
purchased on 11/11/2022
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5 /5
★★★★★

Fast, reliable and competitively priced

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Acheteur Vérifié
purchased on 10/11/2022
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5 /5
★★★★★

Super great colors, adheres and dries quickly

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Verifizierter Käufer
purchased on 12/10/2022
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5 /5
★★★★★

Fast delivery.well packed . Excellent service. Nothing negative to say. Top stuff. Keep it up. Gavin

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Verified Buyer
purchased on 26/10/2022
5 /5
★★★★★

Clear website on what everything is immediately available, fast delivery. Nothing negative to report.

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Geverifieerde Koper
purchased on 13/11/2022
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5 /5
★★★★★

Perfect. Fast and conforms to the product seen on the site.

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Acheteur Vérifié
purchased on 14/11/2022
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5 /5
★★★★★

Great! Well-structured and user-friendly website Quick and efficient sales service

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Acquirente Verificato
purchased on 06/10/2022
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5 /5
★★★★★

Great delivery and great product just wish my son would play with it more than me haha

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Verified Buyer
purchased on 12/10/2022
5 /5
★★★★★

Fast delivery, product conforms

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Acheteur Vérifié
purchased on 16/10/2022
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5 /5
★★★★★

Excellent product. Highly recommended.

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Verified Buyer
purchased on 30/10/2022
5 /5
★★★★★

Fair prices, fast shipping and good communication

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Acheteur Vérifié
purchased on 09/11/2022
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5 /5
★★★★★

Thank you very much. I have got it my item. Perfoect communication and fast tracked delivery. thank you and Marry Christmas

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Verified Buyer
purchased on 08/11/2022
5 /5
★★★★★

Goods received exactly as ordered. Fast and efficient.

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Acheteur Vérifié
purchased on 07/11/2022
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5 /5
★★★★★

Product meets the description.

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Geverifieerde Koper
purchased on 27/10/2022
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5 /5
★★★★★

Order received in 9 days despite a humbrol color that appeared to be in stock but was sold out. To be sure of a product's availability, it's best to call the store to be sure. No communication problems and very friendly contacts with the shopkeepers.

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Acheteur Vérifié
purchased on 07/11/2022
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5 /5
★★★★★

Great Shop with good customer support. I received a really beaten up box, but the customer support was great, i received a return label and got sent a replacement package after i sent the product back. It is my national postal services fault, for them not handling the packages with care, so i cant blame the store. Yet I need to applaud them for good and fast service to solve my issue

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Verifizierter Käufer
purchased on 11/10/2022
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5 /5
★★★★★

Order delivered on time a little trouble with navigation but otherwise nothing to say and site to recommend for fans of models to build

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Acheteur Vérifié
purchased on 09/11/2022
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5 /5
★★★★★

Parcel received very quickly, well packed, boxes in perfect condition, thank you.

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Acheteur Vérifié
purchased on 22/10/2022
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5 /5
★★★★★

The order and delivery worked perfectly. My next order is already being planned.

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Verifizierter Käufer
purchased on 27/10/2022
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5 /5
★★★★★

Products in line with expectations - fast delivery

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Acheteur Vérifié
purchased on 07/11/2022
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5 /5
★★★★★

Great team

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Acquirente Verificato
purchased on 16/10/2022
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5 /5
★★★★★

Very fast, well protected

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Acheteur Vérifié
purchased on 09/11/2022
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5 /5
★★★★★

I ordered a ring for my son for Halloween. It came on time and my son loved it!

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Verified Buyer
purchased on 10/10/2022
4 /5
★★★★☆

Difficult to track package

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Verified Buyer
purchased on 20/10/2022
5 /5
★★★★★

Fast and careful delivery Many thanks

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Acheteur Vérifié
purchased on 22/10/2022
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5 /5
★★★★★

Super, very happy with my bag, it's beautiful.

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Acheteur Vérifié
purchased on 09/11/2022
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