/5
★★★★☆
based on 36869 reviews published
★★★★☆
based on 36869 reviews published
Latest customer reviews
4
/5
★★★★☆
Reasonable price. One of the only suppliers of the item I wanted. Good communication. Regular updates on shipping.
Verified Buyer
purchased on 16/01/2023
4
/5
★★★★☆
Fast, efficient and well-protected parcel. Would recommend.
1 star less because there is a mistake in the article. I had ordered brown model paint, but received gold.
Acheteur Vérifié
purchased on 16/01/2023
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2
/5
★★☆☆☆
I have not received full order and know nothing about undelivered items. The information is missing.
Acquirente Verificato
purchased on 29/12/2022
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Answer from 1001hobbies
Hello, thank you for your message. We are very sorry about the situation. Could you please email [email protected] to let us know what items are missing? Thank you very much.
4
/5
★★★★☆
Nothing to report on the site.
Acheteur Vérifié
purchased on 28/12/2022
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5
/5
★★★★★
Not happy with the delivery costs. 30 euros em France 38 fr.s em Switzerland too expensive doudou
Acheteur Vérifié
purchased on 18/01/2023
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5
/5
★★★★★
Prrecise, punctual, excellent packaging
Acquirente Verificato
purchased on 05/12/2022
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4
/5
★★★★☆
Everything is fine. Fast service. Good product quality.
Comprador Verificado
purchased on 04/01/2023
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5
/5
★★★★★
Order received product quality low
Acheteur Vérifié
purchased on 10/01/2023
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2
/5
★★☆☆☆
They took longer than they said they would
Comprador Verificado
purchased on 07/12/2022
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Answer from 1001hobbies
Dear customer Thank you for your comments. We would like to emphasize that customer satisfaction is our priority. Therefore, your feedback is very important to us and we take it very seriously. We are sorry if the delivery time has been longer than expected: it is true that during the Christmas period, the delivery time may be longer, depending on the chosen delivery method (in this case, the economic method). Thank you for your trust in 1001Hobbies.
1
/5
★☆☆☆☆
Order never arrived and not even refunded
Acquirente Verificato
purchased on 08/01/2023
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Answer from 1001hobbies
Hello, thank you for your message. We are very sorry for the situation. With the low-cost delivery method and no tracking, unfortunately the package may take up to a month to arrive. Can you email us at [email protected] at the end of next week if the package has not arrived yet? We will then send you a new one.
3
/5
★★★☆☆
I received the whole thing but in the assembly box of the model airplane I found the decals partly compromised i.e. they were used and then put back in the plastic package maybe it is not up to you but I think it is detrimental to your image
Acquirente Verificato
purchased on 23/12/2022
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5
/5
★★★★★
Problem-free processing . Very good !
Verifizierter Käufer
purchased on 30/12/2022
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1
/5
★☆☆☆☆
My order was delayed, then when I received it most of the labels were damaged or ripped off my items. Sent a note to customer service and they did nothing. I won't ever shop with you again.
Verified Buyer
purchased on 14/12/2022
Answer from 1001hobbies
Hello, thank you for your very important message to us. We are taking it into account to improve our services. We are sorry for the state in which the products arrived, this is beyond our control. As indicated by our customer service, the label problem does not affect the effectiveness of the product. However, we can offer you a 5€ gift voucher to use on your next order with the code SAVCOM5. Have a nice day
5
/5
★★★★★
Very fast in express delivery.
Comprador Verificado
purchased on 31/12/2022
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5
/5
★★★★★
Clear site with very many choices for modeling.
Geverifieerde Koper
purchased on 17/01/2023
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2
/5
★★☆☆☆
Delayed delivery product under disant in stock but out of stock
Acheteur Vérifié
purchased on 29/12/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience. Please understand that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] if the situation is not resolved. Good day 1001hobbies customer service.
5
/5
★★★★★
Great service. Prompt dispatch
Verified Buyer
purchased on 18/01/2023
5
/5
★★★★★
Consistently exceed expectations.
Geverifieerde Koper
purchased on 03/01/2023
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5
/5
★★★★★
The order went well. Your site could be improved in the question of filters, in the case of aircraft or tanks for construction could have filters by countries and / or periods, for example all the English aircraft of the second war.
Comprador Verificado
purchased on 30/12/2022
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2
/5
★★☆☆☆
The order took over a month to go out, and on top of that it wasn't even complete. If I hadn't made a complaint, I would still be waiting. I don't think I'll ever shop here again, because you don't even get updated information.
Comprador Verificado
purchased on 15/12/2022
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Answer from 1001hobbies
Hello, thank you for sending us an important message. We are very sorry for the delay as well as the absence of the product. One of the products was in replenishment and took a little longer to reach our warehouse due to the holidays. We fully understand this double disappointment, and we will build on this experience to try to improve our processes. Thank you and have a nice day
4
/5
★★★★☆
Fast shipping
Verifizierter Käufer
purchased on 18/01/2023
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4
/5
★★★★☆
Plenty of choice and fast service.
Acheteur Vérifié
purchased on 10/01/2023
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5
/5
★★★★★
Ok ok ok ok ok ok
Comprador Verificado
purchased on 24/12/2022
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3
/5
★★★☆☆
The glue proved unusable, apparently due to low-temperature exposure on delivery
Acheteur Vérifié
purchased on 19/01/2023
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5
/5
★★★★★
Many nice items, smooth payment with fast delivery
Geverifieerde Koper
purchased on 10/01/2023
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2
/5
★★☆☆☆
I was not impressed with their customer services. Rather than trying to help me, they were quite rude. And instead of cancelling my order, as per my request, when i realised the products wouldn't arrive in time, they still sent them - charging me £10 for delivery for items that were of no use.
I will not be ordering from them again.
Verified Buyer
purchased on 11/12/2022
Answer from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. We will investigate to see why it happened and make sure we improve our services. Thank you for taking this time to give us your opinion. Have a great day, https://www.1001hobbies.co.uk/
3
/5
★★★☆☆
Delivery times are too long.
Comprador Verificado
purchased on 13/01/2023
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5
/5
★★★★★
C , est super
Acheteur Vérifié
purchased on 30/12/2022
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5
/5
★★★★★
It went well, the site is pleasant and practical. No complaints.
Acheteur Vérifié
purchased on 11/01/2023
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4
/5
★★★★☆
Unable to track package once it was handed off from delivengo to the US Postal Service. Delivery date was 18 days after order date.
Verified Buyer
purchased on 06/01/2023