4.2/5
★★★★☆
based on 37926 reviews published

Latest customer reviews

5 /5
★★★★★

VERY SATISFACTORY AND FAST DELIVERY.

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Acheteur Vérifié
purchased on 13/09/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
4 /5
★★★★☆

Order easy to follow

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Geverifieerde Koper
purchased on 12/07/2022
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1 /5
★☆☆☆☆

I bought the item as a present It came looking like a dog had savaged it I PAID FOR THE PACKGI G .... DISGUSTING

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Verified Buyer
purchased on 23/08/2022
Answer from 1001hobbies
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time. We regret this opinion. Since the problem seems to be defective, we will reship the order. We have chosen another carrier, upon receipt, we invite you to change your comment. Customer service https://www.1001hobbies.co.uk/
3 /5
★★★☆☆

Item was good but (I now realise) expensive and dispatch time (2+ weeks) was disappointing.

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Verified Buyer
purchased on 18/08/2022
5 /5
★★★★★

1st purchase on 1001hobbies and very happy: perfect order, good follow-up and fast delivery! Thank you, and I won't hesitate to use the site again.

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Acheteur Vérifié
purchased on 05/09/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
1 /5
★☆☆☆☆

After placing an order and immediately requesting that they include an item I had forgotten, they asked me for my bank information to process the additional item and include it in my order... surprise? they didn't include it. In addition, they sent me another order by mistake. After complaining on the phone I was told that my order (the good one) was also on its way two weeks before it was actually on its way. My order was shipped last Thursday 8th and I had been waiting since mid-August ... horrible, really horrible if you have an urgency as it was the case to make a delivery of a customer order and you depend on them ... they have made me lose money with their lousy management and attention.

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Comprador Verificado
purchased on 17/08/2022
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Answer from 1001hobbies
Dear customer Thank you for your comments. We are very sorry for your unsatisfactory experience and would like to emphasize that customer satisfaction is our priority. Therefore, your feedback is very important to us and we take it very seriously, and the people involved have been well informed of your situation. Thank you for your trust in 1001Hobbies.
4 /5
★★★★☆

I did not need any assistance,because everything went smoothly and the delivery,which I could follow with tracking, was on time

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Acquirente Verificato
purchased on 27/08/2022
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5 /5
★★★★★

Everything is perfect. Thank you.

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Comprador Verificado
purchased on 08/09/2022
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5 /5
★★★★★

Very good team and very serious as soon as I can I speak about you friendship to you all

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Acheteur Vérifié
purchased on 03/09/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
5 /5
★★★★★

Fast delivery. And accuracy with what they offer, plus good quality/price ratio.

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Comprador Verificado
purchased on 29/08/2022
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5 /5
★★★★★

Ordering was easy, storage info was correct, delivery was on time and very well packaged. I recommend this seller

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Acheteur Vérifié
purchased on 10/09/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
5 /5
★★★★★

Everything was ok

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Geverifieerde Koper
purchased on 27/08/2022
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5 /5
★★★★★

Very good site - Numerous models - Fast, secure shipping - Overall competitive prices

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Acheteur Vérifié
purchased on 09/09/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
5 /5
★★★★★

All okay

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Acquirente Verificato
purchased on 29/08/2022
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1 /5
★☆☆☆☆

To date after 6 weeks still have not received my order. Then I am told you have chosen non tracking shipping. Yes what does that say then! That the delivery will take months! I think it is a bad thing, also I was totally unaware that it was a non tracking shipment I just ordered the normal way.

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Geverifieerde Koper
purchased on 09/08/2022
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Answer from 1001hobbies
Hello, thank you for your message. Your feedback is valuable to help us improve the customer experience. We have passed on the information and will work on communicating the lack of follow-up and long delays. If you have not heard from your package in the meantime, please contact customer service [email protected].
4 /5
★★★★☆

Well received the parcel but with delay with mondial relay cordialement

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Acheteur Vérifié
purchased on 31/08/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
5 /5
★★★★★

Met expectations

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Geverifieerde Koper
purchased on 29/08/2022
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5 /5
★★★★★

Neat and fast delivery

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Geverifieerde Koper
purchased on 28/08/2022
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5 /5
★★★★★

Very satisfied

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Geverifieerde Koper
purchased on 15/08/2022
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4 /5
★★★★☆

THE BLISTER OF THE FIGURINES HAS ARRIVED BENT BUT WITHOUT DAMAGE TO THEM. THE PACKAGING IS A BIT MORE RIGID, THAT'S WHY I HAVEN'T GIVEN 5 STARS. OTHERWISE EVERYTHING IS FINE

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Comprador Verificado
purchased on 28/08/2022
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4 /5
★★★★☆

Very good service

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Acheteur Vérifié
purchased on 07/08/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
2 /5
★★☆☆☆

Great website. Only having to report several times that nothing had been sent and no response, until after waiting far too long the package arrived, while it was supposed to be sent right away, is very bad. Therefore a 2. The instant shipping is not correct at all.

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Geverifieerde Koper
purchased on 08/08/2022
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Answer from 1001hobbies
Hello, thank you for your message. When you purchased your order, you chose eco-delivery without tracking. We have noticed that the delivery time is generally longer in this case. We are glad that the package arrived safely.
5 /5
★★★★★

Very good, I have ordered a few times from 1001 Hobbies and I’ve not had any problems with either service or delivery. I would recommend

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Verified Buyer
purchased on 30/07/2022
Answer from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
4 /5
★★★★☆

No opinion good side

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Geverifieerde Koper
purchased on 08/09/2022
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4 /5
★★★★☆

Easy to use

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Acheteur Vérifié
purchased on 11/08/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
2 /5
★★☆☆☆

My parcel arrived 5 days after the deadline set by the site. Very disappointed as it was for a gift that could not be delivered despite the site's promise.

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Acheteur Vérifié
purchased on 16/08/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your confidence. We are sorry if your experience was not satisfactory and we take good note of your remarks. As customer satisfaction is our priority, your comments and suggestions will help us to improve our responsiveness. We wish you an excellent day. 1001hobbies customer service
5 /5
★★★★★

Thanks super!

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Acheteur Vérifié
purchased on 06/09/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
4 /5
★★★★☆

I was excited about the 1001 hobbies site because I found some Heller kits there that I thought were now unavailable. With the help of my son (he much more practical especially for forms of payment while I only use ATM) I placed the order which was delivered a few days in advance of the date communicated to me. For all this I have to give a positive review. Thank you and see you next time.

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Acquirente Verificato
purchased on 27/08/2022
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5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend it!

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Acheteur Vérifié
purchased on 18/07/2022
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5 /5
★★★★★

CORRECT SELLER AND SHIPMENTS ON TIME IN CASE OF PROBLEMS AVAILABLE TO PROPOSE ALTERNATIVE SOLUTIONS . TO RECOMMEND . GIANNI .

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Acquirente Verificato
purchased on 09/08/2022
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5 /5
★★★★★

Speed of dispatch - clear website

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Acquirente Verificato
purchased on 09/09/2022
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5 /5
★★★★★

Thank you for your promptness and compliance with the order

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Acheteur Vérifié
purchased on 08/09/2022
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5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend it!

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Acheteur Vérifié
purchased on 09/09/2022
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5 /5
★★★★★

The Airbus A380 AF model is giant, complex to assemble, it takes about 20 days for the drying of the tail, it is the second model of this aircraft that I buy. Thanks.

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Comprador Verificado
purchased on 04/09/2022
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5 /5
★★★★★

They have a wide and easily accessible catalog, quality products with moderate prices, Thank you.

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Comprador Verificado
purchased on 07/09/2022
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5 /5
★★★★★

I have been very satisfied

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Comprador Verificado
purchased on 16/08/2022
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3 /5
★★★☆☆

Functional site.

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Acquirente Verificato
purchased on 09/07/2022
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5 /5
★★★★★

Everything went very smoothly. The site is clear and easy to use. Order arrived safely. I am very satisfied.

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Acheteur Vérifié
purchased on 23/07/2022
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5 /5
★★★★★

RAS Always on top

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Acheteur Vérifié
purchased on 17/08/2022
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5 /5
★★★★★

Got my order very quickly and in good shape!

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Verified Buyer
purchased on 03/09/2022