/5
★★★★☆
based on 36869 reviews published
★★★★☆
based on 36869 reviews published
Latest customer reviews
5
/5
★★★★★
Good service and follow up. Perfect packing conditions.
Comprador Verificado
purchased on 13/01/2023
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5
/5
★★★★★
A very clear website and ordering/payment was very easy. Shipping was well packaged. Shipping took a few days, but everything received in good order. Will definitely order here again! Thanks!
Geverifieerde Koper
purchased on 06/01/2023
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5
/5
★★★★★
Good fast service!
Verifizierter Käufer
purchased on 17/12/2022
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1
/5
★☆☆☆☆
Terrible DONT BUY FROM HERE SEARCH ELSEWHERE! I got express shipping and received my order (a birthday present) a week after the party. When I contacted the company for help they basically told me they couldn’t do anything because I chose a shipping option without a tracking number. How exactly was I meant to know that express shipping didn’t come with a tracking number when it was not listed anywhere. I wasted 10$ just to receive my package on time. Very unprofessional as well , they gave me an update only when my payment went through and when my package was given to the courier but not after that I didn’t even get a notification my package was delivered (many days late) I definitely will not be putting my money into this company anymore and I suggest that you do not either. Search for the product you want elsewhere, you will most likely find it and the service will definitely be better than the one given here. I honestly should have been more careful but I only found the reviews after I had already ordered and all the negative ones had the same points. Definitely pay attention to the reviews and DO NOT WASTE YOUR MONEY HERE!!!!
Verified Buyer
purchased on 06/01/2023
Answer from 1001hobbies
Hello, thank you for your important message. We are very sorry for this unsatisfactory experience. We fully understand and will pass on the information regarding this lack of tracking information. I am even more sorry that with this method of delivery without tracking, it is impossible for our customer service to answer your question about the status of your order. Have a nice day.
5
/5
★★★★★
Fast shipping, easy ordering on the website. Exactly what I needed!
Verified Buyer
purchased on 10/01/2023
5
/5
★★★★★
I give you 5 stars, because I had no problems with you until the order referred to in the post, a box of Assyrian auxiliary infantry from Hat Industries and a funko pop. I understand that I placed the order a little before Christmas, you had problems with the funko, I think you didn't have it in stock or you had a problem with a supplier. As I understand that it was a very bad time and that you are not to blame, and taking into account that I had no problems with you until now, I not only give you 5 stars, but I still trust you. I only ask you to improve as much as possible the stock of the website and if there are problems with any order, please contact me to tell me why. Having said that, thank you very much for everything. The order arrived in perfect condition, and it is to be appreciated that you have such a varied catalog that you have.
Comprador Verificado
purchased on 29/11/2022
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4
/5
★★★★☆
For the moment, I don't have any particular comment to make, but I think it would be interesting if the site could give advice to "new users" who want to embark on a "pedagogical progression", as some models are difficult to build when you don't have any experience yet.
In particular, I've had trouble with plastic models, and lately I've been turning to wooden models, which I think are easier to assemble, but I've still "missed" some of them don't work as expected, because I've made errors in assembly, because I didn't have my attention drawn to certain points. In the case of two models, I wasn't even able to identify the mistake(s) I made. All in all, they're still quite satisfactory decorative elements.
Acheteur Vérifié
purchased on 11/01/2023
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2
/5
★★☆☆☆
1 month to receive my order even though the products were listed as being in stock , non-existent customer service
Acheteur Vérifié
purchased on 19/12/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore essential to us and we take them very seriously. I would like to confirm that some products, indicated as "dispatched within 1 to 2 weeks", slow down the departure of the whole order. We're sorry if this wasn't clearer. We wish you an excellent day. 1001hobbies customer service
1
/5
★☆☆☆☆
One of the products was never available. After 3 months of waiting and exchange I ask for a refund. I hope I won't have to wait so long for this one.
Acheteur Vérifié
purchased on 28/11/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We are terribly sorry for this delay. I can confirm that your refund request has been processed. We wish you an excellent day. 1001hobbies customer service
4
/5
★★★★☆
WELL DONE, EXCEPT FOR THE SHIPPING OF A 200 A300G PACKAGE, WHICH I FIND A LITTLE EXPENSIVE (7EURO).
Acheteur Vérifié
purchased on 18/01/2023
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3
/5
★★★☆☆
All fine with order and delivery. You do have to wait a while to get it. One product I ordered was out of stock and then you get a vocher? Really very weird, never experienced that with other sites. You just get your money back. First of all I have to create an account to use that voucher because if possible I charge as a guest and secondly I don't know when I will order something from 1001hobbies again. So that mail I had about that voucher keeps disappearing down in my mail folder with the result maybe that it gets forgotten. Very inconvenient, not customer friendly.
Geverifieerde Koper
purchased on 15/12/2022
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5
/5
★★★★★
Fast, perfect delivery
Acheteur Vérifié
purchased on 20/01/2023
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5
/5
★★★★★
I brought the lomax for my partner he has 1 exactly the same color etc
Verified Buyer
purchased on 11/12/2022
3
/5
★★★☆☆
My last delivery did not correspond to my order.
Acheteur Vérifié
purchased on 16/01/2023
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5
/5
★★★★★
Hello I have received part of my order, much earlier than expected, in very good conditions, cardboard well made no damage to my figurines, and a modial relay system very efficient. I hope to receive the missing goods very soon. One question though, when reenacting a battle, how do you go about finding figurines of dead or wounded soldiers? Thank you
Acheteur Vérifié
purchased on 12/01/2023
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5
/5
★★★★★
Fast delivery and excellent service.
Verified Buyer
purchased on 14/01/2023
5
/5
★★★★★
I wish the shipping was free since the item was price more then what it originally cost, but other then that everything went well..
Verified Buyer
purchased on 13/12/2022
5
/5
★★★★★
Nothing to say, fast delivery
Acheteur Vérifié
purchased on 26/12/2022
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5
/5
★★★★★
The site is very clear fast delivery satisfied with delivery
Acheteur Vérifié
purchased on 29/12/2022
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5
/5
★★★★★
Top. Easy ordering, reliable tracking, delivered on time.
Thanks
Acheteur Vérifié
purchased on 15/01/2023
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5
/5
★★★★★
Inexpensive and reliable.
Verifizierter Käufer
purchased on 10/01/2023
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3
/5
★★★☆☆
Unfortunately, the delivery time was a bit long and 2 paints were unusable,
Acheteur Vérifié
purchased on 04/01/2023
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5
/5
★★★★★
Fast shipping, hardly slower than domestic. Item delivered 100% as described.
Verifizierter Käufer
purchased on 17/01/2023
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5
/5
★★★★★
Wide choice
Acheteur Vérifié
purchased on 11/12/2022
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5
/5
★★★★★
Order on time very good packaging service correct and friendly welcome
Stéphanie G.
purchased on 12/01/2023
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4
/5
★★★★☆
Well-structured site
Acquirente Verificato
purchased on 18/12/2022
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4
/5
★★★★☆
Well and fast.
Acheteur Vérifié
purchased on 16/01/2023
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5
/5
★★★★★
Order corresponds to my expectations
Acheteur Vérifié
purchased on 15/01/2023
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3
/5
★★★☆☆
Almost a month of waiting seems too long to me.
Comprador Verificado
purchased on 27/12/2022
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5
/5
★★★★★
An extensive product range, particularly of kits difficult to find elsewhere. Delivery was excellent
Verified Buyer
purchased on 07/12/2022