★★★★☆
based on 40271 reviews published
Latest customer reviews
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Product received in good company and on time
Perfect, great to see a Revell classic back on sale. It’s a good build too
Thank you very much for your positive review! We are delighted that you appreciate the return of this Revell classic and that you had a good time building it. Your satisfaction is our priority. Please feel free to share any other feedback or your creations with us!
Best regards,
The 1001hobbies team
Thank you
Fast and efficient
Fully satisfied.
Product error in delivery.
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that an error occurred in your order. At 1001hobbies, your satisfaction is our priority, and we are committed to resolving this issue quickly. Please do not hesitate to contact our customer service so that we can rectify this situation as soon as possible.
Best regards,
The 1001hobbies team
Good and quickly delivered
Unfortunately, it was not the product they showed me in the photo.
Thank you for your feedback. We are sorry to hear that the product received did not meet your expectations. Your opinion is important to us and we will use it to improve. We remain available for any further clarification.
Best regards,
The 1001hobbies team
It took a while before I received it, but exactly what I wanted neatly packaged.
Great seller.
I recommend
Top
Model was very well priced for a rare item and arrived well packaged and in perfect shape. Three weeks to arrive but considering it's from France to Canada, that's fine. Better than many ebay deals I've done with them thurr Amurrcan vendors using ebay's ridiculous internationa shipping system.
I bought 7 products and they only sent me 6. They do not offer me a refund; they only give me the option to exchange it for another product, with me paying the shipping costs, or a voucher for a future purchase. To top it off, they didn't even inform me that they would send fewer products than I paid for. In summary, a total disappointment. This page seems completely unreliable to me.
Thank you for sharing your experience with us. We sincerely regret that you did not receive your complete order and understand your frustration. Our goal is always to provide quality service and we will work to improve in this aspect. We would be happy to help you find the best possible solution.
Thank you for your understanding and we hope to serve you better in the future.
Sincerely,
The 1001hobbies team
Ras
Purchased an item that was supposed to be available in stock and shipped the same day. Since I did not see it arrive after a week, I contacted 1001 hobbies for information, never received a response, in my third email where I requested a refund and cancellation of the order, never a response, after 15 days they wrote to me saying that it was no longer possible to cancel the order. Terrible service.
Thank you for sharing your experience and we apologize for the inconveniences encountered. Our goal is to provide high-quality service and we sincerely apologize for the lack of communication. Your opinion is valuable and will help us improve. We invite you to contact us again to resolve the situation in the best way possible.
Best regards,
The 1001hobbies team
Item was as described, well packaged and shipped quickly. Great experience.
After the order, the shipment was quick..
Very good goods, thank you.
Pre-order of a decal sheet, received as expected... I even forgot that I had ordered it... congratulations to the whole team... I highly recommend this address
Order received more than a month after placing the order, despite a delay
Thank you for your feedback and we are truly sorry to hear that your order took longer than expected. Please know that we are doing everything we can to improve our service and meet our deadlines. Your satisfaction is our priority, and we invite you to contact us directly for any questions or concerns. Thank you for your understanding.
Best regards,
The 1001hobbies team
Great customer service!
Products corresponding to the order Good exchange
Compliant and on time
Ordered Rangers of Shadow deep, but the book is in French. Not mentioned on the website. Contacted but received no response. Never order here again.
Thank you for your feedback. We are sorry to hear that you experienced a problem with your order. We will certainly take your comments about the language indication on our website into account. Please contact us again so we can assist you better.
Best regards,
The 1001hobbies team
Thank you.
My order was placed on 2/27. I have not received the product after almost three weeks. I believe an explanation is necessary regarding the delay. Thank you for your attention to this matter.
Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the delay in your order and understand your frustration. Please rest assured that we are actively looking into this issue to provide you with a prompt resolution. Your satisfaction is our priority, and we appreciate your patience as we work to improve our services.
Best regards,
The 1001hobbies Team
Fast shipping, super packed
Delivery okay, item 747 gold pendant disappointing. Supposed to be 333 gold, after 7 days gold color off. Usable as a silver pendant. Can only advise against it. What a pity.
thank you for taking the time to share your opinion. We are sorry to hear that you were not satisfied with the product. Your feedback is very important to us and helps us improve the quality of our items. Please do not hesitate to contact us directly so we can find a suitable solution for you.
Best regards,
the team at 1001hobbies
Despite a bulky packaging, the box containing the ordered model was damaged with broken parts on the sprues. Was it an old box pulled from the back of the stock?
Announced deadline for shipping respected. Quality packaging. There's nothing left to enjoy!
A piece of the airplane is missing, the transparent dome of the cockpit...
All good, recommended
Great service, great communication. Fast delivery.
Great kit - really good turnaround of product also!
Everything is perfect
Everything was perfect, the package was well packed and the item was in perfect condition and at a good price.
Delivery speed
Order prepared, shipped and delivered in record time. Items received in perfect condition, nothing to report, impeccable!