Reviews 1001hobbies

Delivery on time and the puzzles (I've started one) seem to be of good quality.

Great product and fast shipping

Good. I liked it because the products I ordered are not easy to locate.

Among other things, I had ordered a 125 ml vial of Humbrol nail polish thinner, but because it was not available, it was purged from my order. It was refunded to my credit card, but I would have preferred to be offered an alternative (e.g., 2 smaller packages). Shipping times not expeditious. Communication practically takes place on the French site and is not always clear. Other than that, eventually what was ordered (minus the thinner) arrived.

Package not delivered even though the post office confirmed in their colissimo tracking message that they had left it in my mailbox.

Fast and very well packaged!

It has been almost 20 days and I have not received my package, according to them it would arrive in 6 days. I am very sorry but I will not buy from this website again.

Perfect and fast as usual!

Fine

Everything went really well, thank you very much!

Good prices, reliable, and delivered quickly. All good! Thank you!

I filed a complaint and they didn't get back to me

The report after placing the order is courteous and helpful.

On the internet more clearly state when to build all by yourself much have to search still with some doubts

Fast, well packaged, product conforms

First class transaction from start to finish , great communication from the seller with prompt delivery

Pleasant site, easy to use

So-called immediate delivery: order placed on 16/08 delivered on 02/09 - promo code not taken into account -products found at much lower prices elsewhere since then

Very punctual on delivery date

Efficient and speedy service at a reasonable price. Wide range of products on an easy to navigate website.

Everything is perfect...

Great service! As the items I ordered were not in stock at 1001, they kept me regularly informed of the progress of my order.

Absolutely great from ordering to the kit been delivered excellent

Always complete satisfaction

Fast and reliable, highly recommended. I will definitely repeat!

The model is great, but there's no paint supplied, so I'm disappointed.

Fast delivery and well packed

Poor communications and not client focused - 1001 hobbies delivered the wrong item, never answered my questions directly and only started responding when I forced them to do so through PayPal. They never confirmed they could in fact deliver the item ordered (which was listed on their site as available well after I notified them of their mistake and asked for the correct item to be delivered), and where only focussed on the return of the wrong item. Their refund covered the cost of the item only, not the shipping costs, even though the error in sending me the wrong item was entirely theirs. They pose as a firm with offices in NL but are located in France. I was unable to contact them at the number they give on their website. All in all, one of the poorest e-commerce experiences I ever had. I won't buy from them again.

Hassle-free ordering and shipping

Good delivery

Perfect

Perfect

Very efficient service, fast shipping, package well packed, delivery arrived early, communications regarding the package always updated, all super excellent.

All perfect.

Disappointed with the cutter

Item meets my expectations

Nothing to say, perfect

Responsiveness and professionalism

My order was sent in a envelope, it should have been sent in a small box with bubble wrap or Styrofoam peanuts. So unfortunately one of my pilots was damaged.

The contents of the package met my expectations, but the delivery time was far too long.