4.2/5
★★★★☆
based on 39191 reviews published

Latest customer reviews

5 /5
★★★★★

Wide choice of products and fast delivery.

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Acheteur Vérifié
purchased on 11/12/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
1 /5
★☆☆☆☆

Outrageous. I'm going to ask for a refund because I wanted to cancel my order 10min after seeing it made and had no customer feedback despite my emails. I then saw that you only offered a refund in the form of a credit note with return at cost. This is the 1st and last time I will use your site and count on me to speak badly of your site to my friends and family. Even worse, I see that I can't give you 0 stars. Bunch of rats.

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Acheteur Vérifié
purchased on 05/12/2022
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Answer from 1001hobbies
Hello, thank you for your message and we are sorry for this situation. We haven't seen any mail from our side, we regret it. It is entirely possible to request a refund (not a credit note), but this can only be done if you return the product at your own expense. Please do not hesitate to write to us at [email protected] (rather than in reply to an automatic e-mail) to be sure of reaching us. Thank you and have a nice day,
1 /5
★☆☆☆☆

So, first of all, they never answer the phone then, my order took 3 weeks to arrive, they had lost the package, then they reissued an order, at this time I do not know where it is, then I received my package, the 1st order that was found, but then oh surprise, there was an item missing, surprised they were going to send me another, to make a commercial gesture that I asked them for more, because they hadn't thought of it, they offered me, careful eyes it stings, a voucher for 5 euros, yes 5 EUROS, it scares the hell out of me, apart from that everything's fine.

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Acheteur Vérifié
purchased on 27/11/2022
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Answer from 1001hobbies
Hello, thank you for your message, we are sorry for the situation. Our opening hours are Monday to Friday, 10am to 1pm, then 2pm to 5pm. We're currently receiving a lot of phone calls, so don't hesitate to call again if you get a message. I can see that our customer service department did indeed recreate an order as soon as they received your request, and the missing item is also on its way. We'll be in touch with you to discuss a more suitable way of dealing with this situation. Have a nice day,
5 /5
★★★★★

Reliability and efficiency!

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Acheteur Vérifié
purchased on 13/12/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
3 /5
★★★☆☆

Item arrived in great condition but delivery was a week after the expected delivery date

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Verified Buyer
purchased on 01/12/2022
4 /5
★★★★☆

Very long time between order and delivery. Missed my deadline date. Model looks ok.

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Verified Buyer
purchased on 29/11/2022
Answer from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
5 /5
★★★★★

Very good selection and good service despite the sometimes long delivery times.

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Verifizierter Käufer
purchased on 22/11/2022
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★

Professional, reliable site with great prices! Fast and accurate shipping.

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Acheteur Vérifié
purchased on 19/11/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
5 /5
★★★★★

I am very satisfied the bag and the wallet are very nice

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Verifizierter Käufer
purchased on 11/12/2022
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★

Fast delivery

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Geverifieerde Koper
purchased on 24/11/2022
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Answer from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
2 /5
★★☆☆☆

Took a while to get here but it arrived before Christmas which is good.

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Verified Buyer
purchased on 09/11/2022
Answer from 1001hobbies
Hello, Thank you for your comment. Your opinion is very important to us. The shipping by Delivengo can indeed be a little slow as it is considered an economic and non-priority solution by their services... But we're happy that it finally arrived. Thank you, Have a great day https://www.1001hobbies.co.uk/
5 /5
★★★★★

Just what you'd expect from an online site. Keep up the good work

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Acheteur Vérifié
purchased on 14/12/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5 /5
★★★★★

Fast shipping

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Acheteur Vérifié
purchased on 08/12/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
1 /5
★☆☆☆☆

Long delay in delivery, more than 15 days.

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Comprador Verificado
purchased on 30/11/2022
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
4 /5
★★★★☆

Well

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Comprador Verificado
purchased on 01/12/2022
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 04/12/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
5 /5
★★★★★

Normal order normal payment normal delivery bookmark it

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Acheteur Vérifié
purchased on 12/12/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5 /5
★★★★★

Very satisfied with my order for a manga figurine as a Christmas present. There's plenty to choose from on the site and it's very easy to navigate. I made the purchase on a Monday and received the parcel on Thursday, so it was sent very quickly! The parcel was very well wrapped and protected. I won't hesitate to order again 🙂

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Acheteur Vérifié
purchased on 12/12/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
3 /5
★★★☆☆

I think you especially need to improve your delivery service, TOO LONG!

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Acheteur Vérifié
purchased on 30/11/2022
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 11/12/2022
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5 /5
★★★★★

Item was exactly as advertised, and my son loves it shipping took a while, but it was shipping overseas so to be expected

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Verified Buyer
purchased on 27/10/2022
5 /5
★★★★★

Fast. As ordered.

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Acheteur Vérifié
purchased on 22/11/2022
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5 /5
★★★★★

Very good, parcel well protected

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Acheteur Vérifié
purchased on 21/11/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
3 /5
★★★☆☆

Material conforms but can do better for the light packaging.

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Acheteur Vérifié
purchased on 11/12/2022
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5 /5
★★★★★

Model fully complies with 1001hobbies catalog description Package in very good five-star condition!

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Acheteur Vérifié
purchased on 25/11/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
4 /5
★★★★☆

Delivery on time good order tracking product corresponds to my request and correct price and delivery grztuite

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Acheteur Vérifié
purchased on 19/11/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5 /5
★★★★★

SATISFACTORY PURCHASE, GOOD PRODUCT, FAST AND RELIABLE.

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Comprador Verificado
purchased on 02/11/2022
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5 /5
★★★★★

Order processed quickly. Easy pick-up from chosen relay point.

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Acheteur Vérifié
purchased on 28/11/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
3 /5
★★★☆☆

The package arrived on time but I paid to have the gift wrap done and they used a small sheet of paper and you can see everything inside.... I had to wrap it myself even though I paid for the gift wrap.... Otherwise everything was ok

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Acquirente Verificato
purchased on 11/12/2022
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5 /5
★★★★★

Wide choice in the catalog, with good information on availability and delivery times. Parcel perfectly conforms to order and good tracking. A site to recommend to enthusiasts!

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Acheteur Vérifié
purchased on 09/12/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5 /5
★★★★★

Fast, reliable, inexpensive.

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Acheteur Vérifié
purchased on 10/12/2022
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
1 /5
★☆☆☆☆

I'm sorry to tell you that the 3 pots of yellow were dry and I couldn't use them, so I'm not very happy. Can you do anything?

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Acheteur Vérifié
purchased on 09/12/2022
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Answer from 1001hobbies
Hello, thank you for your message. Can you send us an e-mail with photos of the pots to [email protected]? We'll be able to notify the supplier and find a solution for you. Thank you very much!
5 /5
★★★★★

Quick delivery

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Verified Buyer
purchased on 19/11/2022
Answer from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
5 /5
★★★★★

Speed and compliance

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Acheteur Vérifié
purchased on 12/12/2022
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
3 /5
★★★☆☆

Good service but please stop the American sales system of constant purchase offers; it works counterproductively as far as I am concerned.

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Geverifieerde Koper
purchased on 28/10/2022
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4 /5
★★★★☆

Easy navigation and wide selection. Good communication. Delay in sending the order but I was warned. Quick response to my emails. On the other hand, delivery by mondial relais sucks. In a bad relay point and too complicated to move it from one relay point to another ... Otherwise I wouldn't have received my order placed on November 23rd for Christmas. In short, I had to go out of my way.

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Acheteur Vérifié
purchased on 23/11/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
4 /5
★★★★☆

Good responsiveness for ordering and delivery. Small downside, the references are more expensive than the competition. Satisfied nonetheless.

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Acheteur Vérifié
purchased on 09/12/2022
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
1 /5
★☆☆☆☆

I am not convinced with my item and they do not allow me to return it for free. For my part I will not buy more on this website, high prices and ads that do not detail the items well, at least in my case, and leads to mistake in the purchase.

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Comprador Verificado
purchased on 21/11/2022
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your feedback is very important to us and we take it very seriously. We will think about how to develop customer service for such a situation, but we are sorry we cannot do more in the meantime. Thank you for your trust in 1001Hobbies.
3 /5
★★★☆☆

The site is great, the delivery is fast, but I would have liked a difficulty quota on the item when choosing because it's too difficult a model for me.

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Acheteur Vérifié
purchased on 21/11/2022
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1 /5
★☆☆☆☆

One of the items arrived in bad condition and I can't contact customer service for replacement

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Acquirente Verificato
purchased on 01/12/2022
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Answer from 1001hobbies
Hello, thank you for your message. We are sorry that the package arrived damaged, this is obviously a situation against our will. Please send us an email with photos of the damaged product to [email protected] We will find a solution. Thank you in advance and have a nice day.