Reviews 1001hobbies

Super purchase

Good site, comprehensive and lots of choice.

Fast and serious, I recommend

Very poor logistics

I ordered a board game and it arrived 1 week before the promised date. The customer and delivery service (UPS) worked without any problems. I am completely delighted. I would be very happy to order again and I will recommend 1001 Hobbies to others. Lg. L.

Item arrived 2 weeks late even with a £7.99 delivery fee! I requested a refund for the delivery but this was declined.

Lots of nice unique stuff

The product was not great. the price was outlandish and the whole thing was a rip off. The cost to return it was $270.00 to get it there in time. We will not be doing this and so have just written the whole thing off to experience. We will not deal with 1001 hobbies ever again.

Product as described, fast shipping and accurate packaging.

Fast shipping, as always. They have almost everything I need

Very good

CORRECT DELIVERY TIME, AS ANNOUNCED

Order placed on Nov. 8, received on Dec. 13, couldn't take longer, otherwise everything canceled!

Perfect

Very clear and precise website, lots of choices. My order was delivered quickly and carefully. All in all, a very professional service for enthusiasts!

I took advantage of Black Friday to make these purchases. It's one of the rare occasions when you can get good prices on certain products, but generally speaking it's the least interesting offer on the market. I also wanted to buy a Dumas boat with an internal combustion engine, but the explanations concerning the technical specifications were insufficient or even non-existent for this product, so I preferred to postpone my purchase and look at the competition from across the Rhine.

I've been a customer for a few years now, and I've noticed that the delivery time is shorter than usual - great! On the other hand, the condition of the parcel, with the box all dented, gave me a few cold sweats when I picked it up at the post office. Happy holidays to the whole team!

Perfect delivery for the product ordered

The package was delivered neatly and quickly

Shipping time a bit long, but nothing serious

Order delivered on Friday instead of Monday (5 days later at Point Relay)

Seriousness, professionalism and top-notch soap.

I give 3 stars only for the customer service which is very reactive, attentive and does its best to find solutions. On the other hand, 15 days to receive my parcel, and yet specified in stock at the time of my order. Moreover, given the price, it is not normal at all that the parcel (cardboard where the model is) is badly packed and thus cardboard damaged! that does not look good to offer. For the model and painting that I received, I hope that all is in conformity because I do not know anything about it.

Although it took a while to arrive, they finally brought the package. I think they would have to fix the Correos issue because whenever I buy something, they always send me a message because the customs costs have not been paid. In spite of that, in the end, it arrives.

Fast delivery, well-packed products

Fast shipping time and conformity of the products with the pictures on the site. Recommended.

Courier shipment a few days after purchase, delivered the next day. Lots of products and great prices!

Delivery time was acceptable considering where it was shipped from. However, communication was pathetic!! It took three emails to finally get a response from someone in France in broken English with a tracking number and how it was being delivered. Tracking was still a problem. I also tried calling the two U.S. phone numbers during normal business hours leaving a detailed message and return phone number. No one ever called. I would give customer service a rating of 0 out of 10. Otherwise, the item did arrive in good condition via USPS.

Compliant product

Very good product

A wrong delivery was promptly taken back and refunded at my own expense, the 2nd delivery came very quickly. I am satisfied!

Order received as I expected. Fast and well packed.

Les produits sont que j'avais commandé sont intact

No problem, fast and efficient

Long delivery time, lack of clarity about availability when ordering, which generated an error. Virtually no chance to communicate. On the first order it is not at all clear that the store is outside Italy. I received a coupon (11€ refund) that would force me to place a new order. I asked for a refund, but received no response. Keep the 11€, but you lost a customer.

Very good product corresponds to my request

The item received is good but there were problems with the shipping address

No problem, deadline met

Disappointed, almost 10 days to receive my package at 9.90€ postage, it's expensive, especially since there was only one item to prepare. The box was badly taped, the label was coming off, the letter carrier told me I was lucky that my parcel had arrived safely!

I bought a fragile collectors item. This was shipped in an envelope while I paid enough for decent shipping... As a result, the product was damaged!