/5
★★★★☆
based on 36870 reviews published
★★★★☆
based on 36870 reviews published
Latest customer reviews
5
/5
★★★★★
First order and everything is there, no worries, perfect. thank you
Acheteur Vérifié
purchased on 05/01/2023
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5
/5
★★★★★
Delivery on time and products fully compliant.
Acheteur Vérifié
purchased on 13/12/2022
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5
/5
★★★★★
Secure and punctual shipment (delivery date respected.). Excellent service.
Acheteur Vérifié
purchased on 21/12/2022
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5
/5
★★★★★
Everything went very smoothly, fast delivery & very wide selection! definitely recommend!
Geverifieerde Koper
purchased on 04/01/2023
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5
/5
★★★★★
Perfect thank you
Acheteur Vérifié
purchased on 30/12/2022
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1
/5
★☆☆☆☆
I hate to write a bad review about model stores, but this one in particular is just not good enough. It turns out that I order three models, and for one of them they send me an incorrect reference, another model. Nothing happens, it can happen to anyone. As I keep the item intact and sealed, I take pictures and contact them to exchange it for the correct reference. As an answer they practically laugh in my face telling me that it is the same reference, all this in spite of having in front of me the attached photos of the order and of the received model. From then on, silence, they don't answer emails anymore. I am very sorry but this will not happen to me again. From now on, as much as I hate it, I will buy all these items on Amazon, which I know will offer me a better response to any problem. Run away from this French store, it is not worth the risk.
Comprador Verificado
purchased on 29/11/2022
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Answer from 1001hobbies
Hello, thank you for your message. We will take your comment into account to improve our services in the future. I see that there was indeed a referencing problem, we are very sorry. We have proposed you by email several solutions to return the item or offer you a refund. Do not hesitate to contact us by email at [email protected]. Thank you and have a nice day!
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 10/12/2022
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5
/5
★★★★★
Delivery on time. The items ordered were well packaged.
Acheteur Vérifié
purchased on 11/12/2022
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2
/5
★★☆☆☆
Very bad transport. They make you pay 12 € to arrive urgent in 2-3 days and in the end it takes more than 7 days.
Comprador Verificado
purchased on 31/12/2022
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Answer from 1001hobbies
Dear customer, thank you for your message. We are sorry to hear that your experience was not to your satisfaction. I see that a refund of the shipping costs has been made as compensation. Our apologies once again. Have a nice day.
5
/5
★★★★★
I am very satisfied with the 1001 hobbies.co.uk of my order and delivery on the correct date . I see further necessary orders to be made in these coming months . 1oo1 hobbies keep up the good work ( congratulations ) .
Geverifieerde Koper
purchased on 01/01/2023
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5
/5
★★★★★
Perfect transaction! Thank you very much.
Acheteur Vérifié
purchased on 31/12/2022
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5
/5
★★★★★
Hello good product despite the 2 bad experiences in your deliveries
Acheteur Vérifié
purchased on 05/12/2022
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1
/5
★☆☆☆☆
Coming very late
Geverifieerde Koper
purchased on 29/12/2022
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Answer from 1001hobbies
Dear customer, thank you for your message. We are sorry that your experience was not satisfactory. We will take note of your feedback to make improvements in the future. Have a great day.
5
/5
★★★★★
It was perfect
Acheteur Vérifié
purchased on 08/12/2022
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5
/5
★★★★★
First purchase on this site, large choice, interesting prices. Delivery in 3 days, a nice surprise as it was announced in 5! I would definitely recommend 1001hobbies.
Acheteur Vérifié
purchased on 31/12/2022
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5
/5
★★★★★
Excellent service
Geverifieerde Koper
purchased on 02/01/2023
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1
/5
★☆☆☆☆
Order not received
Geverifieerde Koper
purchased on 20/11/2022
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Answer from 1001hobbies
Hello, thank you for your message. The package has unfortunately been rerouted, beyond our control, and we are very sorry about that. As indicated in our email yesterday, we have placed a new GA9BMTLYZ order which is currently being prepared. Have a great day!
5
/5
★★★★★
Super
Acheteur Vérifié
purchased on 04/01/2023
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5
/5
★★★★★
Good, clear site navigation, very well-prepared parcels and very good protection for fragile items, fast deliveries. All in all, a highly professional service.
Acheteur Vérifié
purchased on 30/12/2022
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1
/5
★☆☆☆☆
2nd time qUE damaged product in the parcel!!! worse than the first time; in addition, cardboard with oily product on it!?!!
Acheteur Vérifié
purchased on 04/01/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We are terribly sorry for this problem, which is beyond our control. We have contacted the supplier for a response. As soon as we know more, please be assured that we will take the necessary steps to provide you with a suitable solution. Thank you for your patience.
5
/5
★★★★★
Order was correct and delivered on time
Geverifieerde Koper
purchased on 29/12/2022
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4
/5
★★★★☆
Delivery time a little longer than advertised, otherwise nothing to complain about and very satisfactory products
Acheteur Vérifié
purchased on 19/12/2022
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5
/5
★★★★★
Great communication and order showed up when they said it would!
Verified Buyer
purchased on 27/12/2022
4
/5
★★★★☆
Shipping was a little expensive for a small order. Everything else was great
Verified Buyer
purchased on 27/12/2022
5
/5
★★★★★
O envio do pedido foi quase imediato!
Comprador Verificado
purchased on 02/01/2023
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5
/5
★★★★★
Very satisfied.item shipped on the date announced and received within the week. Easy navigation on the site to register,find and order the item. Two remarks: Delay in updating the shipment tracking on your site.item already arrived when the tracking indicates a delay in shipment. The item ordered (photoetched boards 1/35) sent in a bubble envelope (very good) but without cardboard to stiffen (a pity) In any case thank you and happy new year.
Acheteur Vérifié
purchased on 12/12/2022
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4
/5
★★★★☆
Good readability of products fast delivery and well packaged
Acheteur Vérifié
purchased on 12/12/2022
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5
/5
★★★★★
Delivery was very fast and in a top-notch package. The figurines arrived in perfect condition.
Acheteur Vérifié
purchased on 04/01/2023
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4
/5
★★★★☆
On time, in light packaging (envelope), otherwise correct
Acheteur Vérifié
purchased on 02/01/2023
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2
/5
★★☆☆☆
Delivery times very (too) long and without communication. I am still waiting for a third of my order placed on 4/12/2022...
Acheteur Vérifié
purchased on 02/01/2023
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Answer from 1001hobbies
Hello, thank you for your message. We are very sorry for the delay. I see that the necessary steps have been taken to divide the order, and the second part should arrive shortly. In any case, we take note of your opinion in order to improve in the future. Have a nice day,