★★★★☆
based on 37928 reviews published
Latest customer reviews
Easy navigation. Lots of models can be found . Perhaps the delivery of the requested goods should be speeded up. However my opinion is very good
Super delivery earlier than expected, goods very well packed, and quality products, I recommend +++.
I'm getting tired (to put it politely) of your repeated e-mails every time I make a purchase! I've already told you: each email is the equivalent of a 40-watt bulb burning for 24 hours. You'll have to ask the "cadsup" who runs your sales department how many heatwaves, glacier melts and forest fires he needs before he understands, or if he'd rather have his children explain to him in 20 years' time how effective his sales strategy has been, climatically speaking. In the meantime, as far as possible, I'll avoid buying from you in the future, just so I can explain to him right away how effective it was, commercially speaking.
Very Good
The level of customer support is appalling. Immediately after placing the order, I needed to cancel it, and looking at the order information, it was awaiting packaging, and not shipped. Despite me contacting them via email and phone, they simply refused to help, to the point that they were rude and condescending. Due to the web address being a .co.uk address, and a UK phone number, I assumed they were a UK based company, but they are based in France, so if I return it, I have to pay high postage fess. Not at all impressed with how they handled this, and I would strongly advise avoiding this unhelpful and difficult company
I made the return under the conditions of the right of withdrawal. 3 weeks later I'm still waiting for a refund. I'm disappointed with the customer service.
Very good site, nothing to complain about
Great
Very pleased
Package arrived on time. Contents as ordered and well protected.
Received wrong article, contacted by phone and by E-mail totally no response from 1001hobbies, no connection by phone at all
Thank you for your professionalism Bravo
Very courtious! and understanding, I was confused about how the site worked at first but the staff solved all my issues and helped me with queries! their stock comes from another country but arrived very quickly when chosing the right postage option!
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https://www.1001hobbies.co.uk/
Fast delivery and great products
The product was fine and reasonably priced, but it was not clear that 1001Hobbies.co.uk was actually in France so the delivery took ten days.
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
Topper
Very slow on orders. A lot of problems.
Waiting time far too long. Avoid offering a product that is out of stock.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
Ordering and paying is very easy. From that point on there is no information, no response to emails and they don't know what to say on the phone. It seems unbelievable, it's true.
Top rapid merci service super
VERY GOOD
It took a long time but everything was fine
Light packaging for delivery: bubble wrap to wrap the box. Defective product. I sent an email but got no reply. Not happy.
I can't say much about the product but it is of good quality
Delivery very good , sorry I had to download the plan myself , contact via email was excellent,keep up the good work and see you soon
Easy access
All very good, products not easy to get, the only problem is the delay in delivery, but you can stand it given the quality.
They sent me a different item, not what I ordered! It looks they don't know the products they sell and manufacturers. I received refound sending the product back, but if I order something I expect to receive what I order, not to receive another thing and then waste my time to send it back and wait for refound. Very bad experience!
No complaints
Very fast delivery. Everything OK.
Very fast and well packed! Thank you
Very fast processing, good reception.
Very good
Ras on my order, 3 days to arrive home well packaged!
Package received promptly but lacks a product that was in stock on the site but is now awaiting delivery.
Excellent product and great service.
Very well
It is difficult to search for a display case because the dimensions are not always listed in full.
Everything worked out wonderfully. Thank you very much.
Perfect and serious transaction.