★★★★☆
based on 37903 reviews published
Latest customer reviews
Very good quality, well packaged. Quick contact.
They are good professionals and help you with what you need.
Very good
Excellent service quality. I couldn't find what I was looking for locally and with 1001hobbies I found it.
Everything was perfect.
I took a while to receive my order but I finally got it. Effective customer service. I already made a purchase during Christmas 2024 that did not arrive at the pickup point, I filed a complaint and I was refunded the amount paid. This time I wanted to give the service another chance and although it took a while to receive the order, I was informed of the delay at all times and I finally received it, so I don't give 5 stars for the delay but for everything else it was very good, product in good condition and as described.
Incomplete and too long delivery
Everything is perfect, fast and precise delivery.
Exactly what I was expecting.
Fast and Perfect Shipping. Excellent Seller. I will Buy Again. Regards.
Corresponds exactly to what I was expecting.
The communication is slow, but everything has been received in good order.
Careful packaging and fast shipping.
Fast and perfect shipping
Received my order 4 months after placing it
We regret this incident and apologize for this processing delay.
The product you ordered unfortunately fell victim to its success. When we ordered from our supplier Coby, the product was indicated as available. However, it turned out that it was actually being restocked.
Our supplier did not inform us of this situation, which resulted in a delivery delay beyond our control.
We sincerely regret this lack of communication and fully understand that this delay is unacceptable.
We kindly ask you to excuse us for the inconvenience caused and thank you for your understanding.
Best regards,
1001hobbies
The plans for my model of the Santa Maria at 1/500 scale from Mantua were 35 years old and very damaged. I found with you an exact reproduction of these plans which are precious to me for continuing the rigging of this model. Great!
Clear site, easy ordering, fair prices, timely delivery...
Great service!!! I will return!!!
Delay of more than two months for a supposedly available set! And still the same response, it's coming!
When you placed your order, you selected three products, two of which were available in immediate stock. Following your contact with our customer service, we split your order to ship you the products that were already available without delay.
Regarding the third item, it unfortunately fell victim to its success. When we ordered from our supplier Coby, it was indicated as available, but it later turned out that it was being restocked.
Our supplier did not inform us of this unavailability, which resulted in a delivery delay completely beyond our control.
We regret this situation and fully understand that this delay is difficult to accept. We sincerely apologize for the inconvenience caused and remain at your disposal for any further information.
Best regards,
1001hobbies
Prima processed 1001h smoothly, neatly packaged and shipped. I will be back soon for my next order.
The package was in excellent condition and the site was very well stocked; however, I did not receive all the products from the order even though the order was delayed by 2 weeks specifically to provide me with those products.
Delivery was made on the scheduled date, and well protected too.
He makes very beautiful models.
Great 👍
All good.
I am absolutely satisfied 😊 Everything went smoothly and arrived safely 👍
Good morning. As always... excellent service, delivered on time, safely packaged... Friendly service... Thank you for everything and hopefully a quick reunion at a fair... Best regards from Christelle and Dirk
Absolutely fine. The order and the delivery. Worth repeating.
Meets my expectations!
Everything is fine for this order - a bit long but, knowing that you work with your subcontractors, no worries. We just need to stay happy since the order is arriving, the main thing is that it still works. The times are not great at all, let's stay cool and happy as long as everything is still not too bad;) Best regards. Jess
Thank you for your feedback and we understand your frustration.
However, we would like to draw your attention to the fact that you ordered enamel paint, a product that is unfortunately becoming increasingly difficult to obtain. Indeed, due to the potential health risks that this type of paint presents, our suppliers are now very reluctant to ship it to us.
We sincerely regret the delay caused by this situation, which is completely beyond our control. Please be assured that we are doing everything we can to respond to your request as quickly as possible.
Thank you for your understanding and we remain at your disposal for any further information.
Best regards,
1001hobbies
10 days delivery time is too long.
Speed and perfect service. THANK YOU
Fast delivery
OK
Large selection and affordable prices.
Serious, fast shipping, just make sure if the availability suits you
Unfortunately, I found, after placing the order (which arrived without problems), the same CB model from the same Ukrainian company for 20€ less. What a shame, otherwise I have nothing to say, they did their job, that's for sure.
Delivery a bit long but overall very good professionalism
Excellent place to buy models
Arrived quickly and as ordered.