/5
★★★★☆
based on 36874 reviews published
★★★★☆
based on 36874 reviews published
Latest customer reviews
4
/5
★★★★☆
On the whole, I'm very satisfied, except for the shipping, which could be a bit quicker. I can't say for sure whether the long waiting time was due to the shipper or the parcel service.
Verifizierter Käufer
purchased on 17/12/2022
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
4
/5
★★★★☆
I am happy with my order received quickly thank you 1001 hobbies
Acheteur Vérifié
purchased on 23/12/2022
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5
/5
★★★★★
The package arrived on time and the correspondence was excellent. I was kept informed of where it was. My son wanted this for Xmas and I would use 1001 hobbies again.
Verified Buyer
purchased on 06/11/2022
1
/5
★☆☆☆☆
Order made on 04.12.22 sent on 21 after several reminders. Fortunately received on 23 but package opened and 1 product missing. Difficult to refuse the parcel on Christmas Eve.
Acheteur Vérifié
purchased on 04/12/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, but please believe that this type of incident is not representative of the services and quality we offer. Could you please send us an email to [email protected] with a summary of what you are missing (ideally with photos) so that we can either send you the missing product or refund your money? Thank you and have a nice day 1001hobbies customer service.
1
/5
★☆☆☆☆
Refund request since December 20 and still no refund.
Acheteur Vérifié
purchased on 09/12/2022
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Answer from 1001hobbies
Thank you for your comment and we apologize for this incident. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore essential to us and we take them very seriously! We have just forwarded your request to the accounting department in order to process your refund. However, please understand that this will take a maximum of 14 days. We apologize again for this inconvenience and assure you of our full understanding of your dissatisfaction. Sincerely, 1001hobbies customer service.
3
/5
★★★☆☆
My parcel was very damaged I hope that no part is missing...
Acheteur Vérifié
purchased on 21/12/2022
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5
/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend it!
Acheteur Vérifié
purchased on 28/11/2022
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3
/5
★★★☆☆
Product was only two months longer to receive than quoted. Oh well. The event I was going to use the product was several weeks in the past. Guess I will be good for next year.
Verified Buyer
purchased on 19/10/2022
5
/5
★★★★★
Game arrived as promised. Website easy to use.
Verified Buyer
purchased on 14/12/2022
2
/5
★★☆☆☆
I received my order in a simple envelope !!!! The box was damaged... and 2 pieces broken inside!!!! This is unacceptable from a professional company. You don't buy a model by mail order only to receive it damaged. It's a shame.
Acheteur Vérifié
purchased on 28/11/2022
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3
/5
★★★☆☆
Wrong model.
Acheteur Vérifié
purchased on 07/12/2022
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5
/5
★★★★★
Fast delivery. Goods super. Many thanks!-) Will be happy to order again if required!-)
Verifizierter Käufer
purchased on 26/11/2022
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
4
/5
★★★★☆
Fast delivery and always informed.
Comprador Verificado
purchased on 24/11/2022
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5
/5
★★★★★
I haven't finished it yet as I need to order the missing paintwork, so we'll see when it's mounted.
Acheteur Vérifié
purchased on 30/11/2022
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4
/5
★★★★☆
Models corresponding well to the request. Correct delivery time. I can recommend 1001 hobbies without any problems. One drawback, I had asked for gift wrapping, the 2 models were wrapped together, they were for different people and in addition, the gift wrapping arrived torn.
Acheteur Vérifié
purchased on 27/11/2022
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5
/5
★★★★★
Very good product and order on time
Acheteur Vérifié
purchased on 12/12/2022
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4
/5
★★★★☆
Arrived late, but at the turn of Christmas it fits. The rest all good.
Acquirente Verificato
purchased on 16/12/2022
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5
/5
★★★★★
Fast and perfect service
Geverifieerde Koper
purchased on 15/12/2022
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5
/5
★★★★★
Fast delivery and well-packaged parcel.
Acheteur Vérifié
purchased on 21/12/2022
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5
/5
★★★★★
Very satisfied
Acheteur Vérifié
purchased on 26/12/2022
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5
/5
★★★★★
Great service
Geverifieerde Koper
purchased on 06/12/2022
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Answer from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
5
/5
★★★★★
Very good, attentive and careful service.
Verifizierter Käufer
purchased on 20/11/2022
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Super site serious and fast for sending
Acheteur Vérifié
purchased on 29/11/2022
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4
/5
★★★★☆
Order delivered quickly to the relay point! But the nearest relay point is still 35 km away for me!
Acheteur Vérifié
purchased on 28/11/2022
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5
/5
★★★★★
Excellent. The label on the Tamiya paint pots detailing the risks covers the color code of each pot. This is an issue not attributable to 1001hobbies, although it would be nice to report this to Tamiya. I recommend 1001hobbies and will continue to buy in the future.
Comprador Verificado
purchased on 10/12/2022
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4
/5
★★★★☆
Perfect site
Acheteur Vérifié
purchased on 01/12/2022
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5
/5
★★★★★
Compliant
Acheteur Vérifié
purchased on 01/12/2022
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1
/5
★☆☆☆☆
An extraordinary delay! Small consolation: free delivery... on the next order!?
Acheteur Vérifié
purchased on 06/12/2022
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Answer from 1001hobbies
Thank you for your email. Some products are indeed shipped within 1 to 2 weeks from our suppliers as indicated on the site, which was the case on one of the reference of your order. However, we are also available when the product has been shipped and is in transit. Thank you for your interest!
5
/5
★★★★★
Reasonable delivery time, well packaged.
Acheteur Vérifié
purchased on 18/12/2022
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3
/5
★★★☆☆
Hi empi delivery not consistent with what was described Package( gift to give x christmas) arrived 2 days late so I had to buy other gift
Acquirente Verificato
purchased on 18/12/2022
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