/5
★★★★☆
based on 36874 reviews published
★★★★☆
based on 36874 reviews published
Latest customer reviews
5
/5
★★★★★
Very pleasant site, wide choice and perfect delivery.
Acheteur Vérifié
purchased on 14/12/2022
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5
/5
★★★★★
All right!
Acheteur Vérifié
purchased on 07/12/2022
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5
/5
★★★★★
Products meet my expectations
Acheteur Vérifié
purchased on 04/12/2022
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5
/5
★★★★★
Responsive store and top-notch customer service!
Acheteur Vérifié
purchased on 06/12/2022
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5
/5
★★★★★
Good response to the request
Comprador Verificado
purchased on 12/12/2022
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5
/5
★★★★★
Fast delivery, very good follow-up and the car is perfect - my son is enjoying it.
Acheteur Vérifié
purchased on 14/12/2022
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5
/5
★★★★★
Order arrived safely. Models as expected.
Acheteur Vérifié
purchased on 17/12/2022
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4
/5
★★★★☆
This company has very good products which I would like to continue purchasing. The only thing that is encouraging me to additionally go else ware is the very long lead time from France.
Verified Buyer
purchased on 02/12/2022
Answer from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
5
/5
★★★★★
Product arrived in great shape and in a reasonable amount of time considering coming from the EU. Very happy with the transaction.
Verified Buyer
purchased on 02/12/2022
4
/5
★★★★☆
Initially, I was very angry and frustrated with this company for the following reasons:
1. For a week my items had not been dispatched or processed despite the website stating they dispatch items within 48 hours.
2. Because of the delay the main item I had made the order for had sold out. I was issued a voucher to use at a later date on the website but customer care did sort this for me and issued a refund instead, rightly so.
4. I was under the impression the company was fom the UK as they use a UK domain name and website, but they are actually based in France. I was lucky to escape a customs charge.
It was a very stressful process because I felt the website was not very transparent. HOWEVER, the shipping was fairly quick from overseas, the items I did receive are fantastic quality. Once I raised an issue with customer care they were pretty speedy with their replies also. I would use again in the future, but would bare in mind the possibility of a custom charge and order with plenty of time.
Verified Buyer
purchased on 14/11/2022
Answer from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
3
/5
★★★☆☆
Correct condition of the boxes despite the lack of packaging. I paid extra for gift wrapping, which was not done either. Very average.
Acheteur Vérifié
purchased on 07/12/2022
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5
/5
★★★★★
User-friendly, accessible site.
Acheteur Vérifié
purchased on 15/12/2022
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5
/5
★★★★★
Fast delivery, 100% recommended
Comprador Verificado
purchased on 21/12/2022
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5
/5
★★★★★
Order conforms, well packaged. Very appreciative of the information sent by e-mail concerning the delivery and receipt of the order.
Acheteur Vérifié
purchased on 17/12/2022
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3
/5
★★★☆☆
Ordered on November 13, I had no news until December 22. As a result, I had to buy other gifts to cope. As the kids would say: "That's not cool!
Acheteur Vérifié
purchased on 13/11/2022
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3
/5
★★★☆☆
It's a mess to find the right paints according to the references indicated on the model's instructions.
Acheteur Vérifié
purchased on 18/12/2022
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5
/5
★★★★★
Fast and good delivery
Geverifieerde Koper
purchased on 20/12/2022
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Answer from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
4
/5
★★★★☆
Very satisfied
Geverifieerde Koper
purchased on 08/12/2022
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Answer from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
3
/5
★★★☆☆
Sloppy packaging Damaged cardboard missing parts
Acheteur Vérifié
purchased on 27/11/2022
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5
/5
★★★★★
Fast delivery and well packaged.
Verifizierter Käufer
purchased on 17/12/2022
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
3
/5
★★★☆☆
The coli did not arrive on time but fortunately it arrived on Christmas morning so for that I give 3 stars.
Acheteur Vérifié
purchased on 07/12/2022
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1
/5
★☆☆☆☆
Super bad service. Took 4 months before I received my order, it kept getting pushed up. Highly recommended.
Geverifieerde Koper
purchased on 12/10/2022
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Answer from 1001hobbies
Hello, Thank you for your comments. N You ordered two products on 12/12/2022, one of which was in restock, which is clearly indicated on the product sheet. This order arrived on 23/12/2022 15:47:00 . Consequently, the order left when the two products were available. Moreover, you never contacted customer service for help! We wish you happy holidays. Le service client 1001hobbies 1001hobbies customer service
5
/5
★★★★★
I was kept well informed of the progress of the delivery, which was quicker than expected.
Acheteur Vérifié
purchased on 13/12/2022
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5
/5
★★★★★
Parcel received in a very reasonable time, attractive prices.merci
Acheteur Vérifié
purchased on 24/11/2022
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5
/5
★★★★★
Very quick and clear navigation, very well organized.
Acheteur Vérifié
purchased on 20/12/2022
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3
/5
★★★☆☆
Fast shipping, but not what I ordered, I hope I can fix this problem.
Acheteur Vérifié
purchased on 16/12/2022
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5
/5
★★★★★
Very good
Acquirente Verificato
purchased on 12/12/2022
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
3
/5
★★★☆☆
Very very bored with my last order
Acheteur Vérifié
purchased on 24/11/2022
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2
/5
★★☆☆☆
First, the order took longer than you are led to believe at the time of purchase, I placed my order on December 5th and it only arrived on December 22nd. But I almost didn't receive it because the 1001 hobbies company didn't write down my complete address and that's why the letter carrier couldn't deliver it. Luckily I went to the office the same day to find out where my order was, otherwise they would have sent it back to France. In the mails I received from 1001 hobbies my address was always complete. This has been my case, I don't know how often this happens with this company.
Comprador Verificado
purchased on 05/12/2022
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Answer from 1001hobbies
Hello, thank you for your message. We are glad to hear that the package has reached you after all. I am surprised that the address was incorrect: we automatically use the address you validate when ordering. If you still have it, please take a picture of the label and email it to us, so we can better understand what happened: [email protected] Thank you for your help.
5
/5
★★★★★
Well-designed site with practical search engine and filter Fast parcel delivery
Acheteur Vérifié
purchased on 16/12/2022
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