4.2/5
★★★★☆
based on 39192 reviews published

Latest customer reviews

1 /5
★☆☆☆☆

One good thing: the delivery (at 8 euros, I was hoping it would be quick). Otherwise, a very bad surprise. I ordered a product presented as a metallic miniature, painted and decorated. With delivery and gift-wrapping, I got 50e. The product arrived the next day, so there's nothing to say about the delivery, but fortunately I wasted the 2e50 in the gift pack to check the product. It wasn't a metal miniature but a plastic model (not necessarily of very good quality, by the way)...of course neither painted nor decorated and with absolutely nothing supplied for assembly. I'm not going to send this package back, in fact I've already assembled the model since it was for a gift, but I ordered a decorative item and ended up with a piece of white plastic. I might as well tell you that I don't recommend a service that claims several times on an item page that it's something and then sends you the exact opposite. Still no answer from the after-sales service, maybe an update one day...

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Acheteur Vérifié
purchased on 04/11/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, which we will investigate. We are also notifying customer service so that they can get back to you as soon as possible. Have a nice day 1001hobbies customer service.
5 /5
★★★★★

Fine without measure

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Geverifieerde Koper
purchased on 31/10/2022
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5 /5
★★★★★

First-rate online experience. Description and pricing clear and comprehensive, easy transaction, excellent communication and rapid delivery of well-packed goods. Recommended

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Verified Buyer
purchased on 27/10/2022
3 /5
★★★☆☆

No news of missing product

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Acheteur Vérifié
purchased on 16/09/2022
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1 /5
★☆☆☆☆

Two products are missing from the advertised delivery. And no delay for the product that is not in stock is delivered.

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Acheteur Vérifié
purchased on 22/10/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience. Please believe that this type of incident is not representative of the services and quality we offer. We are contacting our customer service department to find out what happened (possibly a choice to split your order at our expense so that you can receive what was in stock as soon as possible, while waiting for the rest). We'll keep you posted. Have a nice day 1001hobbies customer service.
5 /5
★★★★★

I am very satisfied. everything worked smoothly, especially since the items I ordered here are not so easy to find anymore. that makes it all the more interesting... I will definitely not be the last time on this site... Thank you very much!

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Verifizierter Käufer
purchased on 28/10/2022
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5 /5
★★★★★

Great service

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Acheteur Vérifié
purchased on 28/10/2022
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5 /5
★★★★★

Ordered a product it was exactly what I wanted,came quite quick, package nicely.

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Verified Buyer
purchased on 07/10/2022
5 /5
★★★★★

Very happy got here in good time would buy again well impressed 🥰

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Verified Buyer
purchased on 05/10/2022
5 /5
★★★★★

It was quick and easy. Package arrived super packed. Nothing could break.

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Verifizierter Käufer
purchased on 10/10/2022
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5 /5
★★★★★

I appreciated the clarity of the site and the speed with which I received my order. Conformity of the product delivered and quality of the products offered.

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Acheteur Vérifié
purchased on 12/10/2022
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4 /5
★★★★☆

My order was perfect but fair warning. Royal mail in the uk are terrible. It was in my local office for a week before they delivered it. Even though i paid the duty right away. Shame as your site has such a good range of parts.

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Verified Buyer
purchased on 21/09/2022
5 /5
★★★★★

Fast and accurate delivery.

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Acheteur Vérifié
purchased on 27/10/2022
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5 /5
★★★★★

In accordance with the order

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Acheteur Vérifié
purchased on 28/10/2022
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5 /5
★★★★★

Superservice , very good phonedesk, superfriendly, professional, altruistic, superfast service. I will recommend your site to everyone. Kind Regards, and Friendly Greetings, Roel

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Geverifieerde Koper
purchased on 21/10/2022
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5 /5
★★★★★

Product as described and delivered extremely quickly, I recommend

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Acheteur Vérifié
purchased on 31/10/2022
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5 /5
★★★★★

Received on time.

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Acheteur Vérifié
purchased on 30/10/2022
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5 /5
★★★★★

Delivered fast and well packaged.

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Acheteur Vérifié
purchased on 27/10/2022
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5 /5
★★★★★

Speed and reliability

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Acheteur Vérifié
purchased on 28/10/2022
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5 /5
★★★★★

No complaints. Product conforms to order and delivery time respected.

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Acheteur Vérifié
purchased on 29/10/2022
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4 /5
★★★★☆

Well ..

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Acheteur Vérifié
purchased on 06/10/2022
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5 /5
★★★★★

Easy, fluid navigation. Well-designed catalog.

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Acheteur Vérifié
purchased on 30/10/2022
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5 /5
★★★★★

Wide selection in the catalog, fast delivery

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Acheteur Vérifié
purchased on 29/10/2022
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5 /5
★★★★★

Really good

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Acheteur Vérifié
purchased on 22/10/2022
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5 /5
★★★★★

Absolutely top. Very satisfied. Gladly again.

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Verifizierter Käufer
purchased on 04/10/2022
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5 /5
★★★★★

Careful shipping. Original products

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Acheteur Vérifié
purchased on 14/10/2022
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5 /5
★★★★★

Very good delivery of the order

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Comprador Verificado
purchased on 14/10/2022
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5 /5
★★★★★

Perfect!

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Acheteur Vérifié
purchased on 25/10/2022
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5 /5
★★★★★

All correct

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Comprador Verificado
purchased on 24/10/2022
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5 /5
★★★★★

Large choice of models. Very fast home delivery. Very good.

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Acheteur Vérifié
purchased on 29/10/2022
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3 /5
★★★☆☆

The boxes were very deformed due to transport, please use more rigid packaging.

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Acheteur Vérifié
purchased on 27/10/2022
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5 /5
★★★★★

A very good platform for scale models, with a very wide choice, given that there are virtually no physical model stores left (especially in the French provinces).

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Acheteur Vérifié
purchased on 28/09/2022
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5 /5
★★★★★

All good. Fast delivery and received on time. The only thing I got confused in the scale when buying the car, because I was looking for it in 1/18 (and I'm still looking for it) so if your page someday has this same car of Sebastian Ogier in 1/18 the ford fiesta I would like to buy it again on your page. Thanks

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Comprador Verificado
purchased on 04/10/2022
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5 /5
★★★★★

Good product at very good price and with free postage. Arrived promptly.

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Verified Buyer
purchased on 08/10/2022
5 /5
★★★★★

Easy navigation and wide selection

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Acheteur Vérifié
purchased on 06/10/2022
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5 /5
★★★★★

Fast delivery Good after-sales service

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Acheteur Vérifié
purchased on 07/10/2022
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2 /5
★★☆☆☆

Express shipping paid and 7 days delivery time because warehouse in France. But this is concealed. No response to emails and internal chat. Hotline is never answered. Spent 20 euros for express shipping for nothing and no refund or response.... Too bad because everything else was OK. But there's really room for improvement in customer service... Too bad

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Verifizierter Käufer
purchased on 26/10/2022
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Answer from 1001hobbies
Bonjour à tous ! Nous vous remercions d'avoir pris la peine de nous signaler cet incident. We present to you our most sincere apologies for this incident. Nous vous prions d'agréer, Madame, Monsieur, nos salutations distinguées, Le service clientèle de 1001hobbies.
5 /5
★★★★★

Lots of choice. But colissimo doesn't respect customer choice.

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Acheteur Vérifié
purchased on 08/10/2022
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5 /5
★★★★★

Item as ordered - very fast shipping - perfect

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Acheteur Vérifié
purchased on 28/10/2022
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5 /5
★★★★★

The site is built well and the shipping turned out to be perfect

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Acquirente Verificato
purchased on 26/09/2022
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