★★★★☆
based on 37903 reviews published
Latest customer reviews
Neat delivery
GOOD SERVICE
The product is great and of incredible quality, but the lid that protects it came completely broken.
Good
Very well, thank you.
Good products. Good price. And in case of a complaint, good customer service.
Perfect
As always - good goods at fair prices.
A good product, fair price, arrived in good time.
1 item indicated was delivered incorrectly as it was not in stock contrary to what was stated on the website at the time of the order. There was a lack of communication to inform the customer about the item being out of stock. Nevertheless, a commercial gesture was made to compensate for the incident. In the end, a nice catalog, just need to improve the management of non-compliant cases.
They had the product in stock and I got it in a timely manner
Thank you!
Fast and efficient service
Order executed without problems.
Fast shipping and everything perfect.
After searching in various places for the best price-value ratio, I found it here... besides the price and quality, the fast shipping! ... congratulations and keep working like this!
Effective
I am very satisfied
Excellent
Great product! Fast shipping!
Very good service!
Only one product out of the 2 delivered while both were in stock and a delivery that took more than 10 days.
We sincerely regret this review and apologize.
The product "Lost Ruins of Narak (The): Expedition Leaders" could not be ordered from our supplier as it is out of stock, with no restocking date planned. As a result, we shipped the first product of your order, and a refund request is in progress for the unavailable product.
We thank you for your understanding and remain at your disposal for any further information.
Best regards,
1001hobbies
Service very quickly met my expectations.
👍🙏🏻💯
Low quality compared to price
Everything is great!!!
Hello. I was pleasantly surprised by your follow-up. A bit of a delay, but I was informed right away. Thank you.
We sincerely thank you for your feedback. We are very touched by your comments, which motivate us to provide complete satisfaction to our customers.
We hope that this product will bring you full satisfaction once assembled.
Thank you again for your trust.
1001hobbies
I sent 1 in already...the generator model is crap. To remove the pieces from the molds was difficult & tedious & a few pieces broke because of the difficulty to remove them. Also several pieces were missing. Brutal design to access the individual pieces without breaking them. Not recommended for those type of manufactured models.
We thank you for your feedback and are sorry to hear that you have encountered difficulties with this model.
We understand that 1:48 scale parts can be tricky to handle, and we apologize for the inconvenience caused. We take your comments regarding the design and demolding of the parts very seriously.
We appreciate that you found a solution by using the remaining pieces from other models to complete your project, but we understand that this is not ideal.
Rest assured that we will share your feedback with our team and suppliers. Your satisfaction is essential, and we hope that your future purchases will offer you a better experience.
We remain at your disposal for any further questions.
Best regards,
1001hobbies
Hello, 3 weeks to receive materials that are normally available is too long! R.Léonard
We regret your feedback.
Your order contained 18 products, including two (Hurricane Mk.I Bat. and Mr Hobby - Gunze Mr. Color Super Metallic Colors II (10 ml) Super Fine Silver II) that had to be ordered within 10 days from our supplier.
We would like to draw your attention to the fact that, on our site, two notions must be taken into account: a product
I am still waiting for my refund for two models that you did not send me.
We regret your feedback.
We would like to remind you that, in accordance with Article L221-24 of the Consumer Code, the refund period is 14 days. Since the request was made on 07/04/2025, the refund will be processed within 4 to 5 days.
Thank you for your patience.
1001HOBBIES
Half of the order has arrived.
Thank you for your feedback.
In accordance with the email sent on 07/04/2025 at 4:20 PM, we have divided your order due to a delivery delay for the mug you ordered, caused by a restocking delay with our supplier.
We sincerely regret this inconvenience and ask you to please excuse us for the trouble caused.
Best regards,
1001hobbies
Items received well and quickly, Thank you
After a good conversation on the phone, I received my order in good condition.
Very good.
Available - shipped today
The order took almost a month to be delivered. It was not at all clear that some items were out of stock; at the time of the order summary, I saw no information regarding such a long delivery time. As a reseller, what is your purpose if you do not have stock?
We regret this review and apologize for the delay.
We would like to remind you that 1001Hobbies is a small business that offers over 200,000 references on its website. Therefore, you will understand that we cannot have all these references in stock in our warehouse.
Moreover, there are two types of products to consider on our site: 'available' products that are specially ordered for you from our supplier, and 'available - shipped today' products that are in stock in our logistics depot in Isère.
We hope you understand our position.
Best regards,
1001Hobbies
The shipping was fast and I love the product. Very happy without a doubt.
Very good, but a bit long for delivery.
Great
Received a Demon Slayer pop figure with a defect, a missing arm. I contacted customer service via email but have not received a response since March 22 ...
We regret this review and apologize for this incident.
After checking, we did not receive your email and we are sorry for that. However, we inform you that our customer service sent an email today asking for photos of the broken product. As soon as we receive these photos, we will open a customer service investigation with our supplier to provide you with a quick response.
Best regards,
1001hobbies