/5
★★★★☆
based on 36874 reviews published
★★★★☆
based on 36874 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
The product was not great. the price was outlandish and the whole thing was a rip off.
The cost to return it was $270.00 to get it there in time. We will not be doing this and so have just written the whole thing off to experience. We will not deal with 1001 hobbies ever again.
Beverley W.
purchased on 06/11/2022
Answer from 1001hobbies
Hello, we are very sorry about this unsatisfactory experience. We fully understand the concern. We will do everything necessary to ensure that your money is refunded as soon as possible. Have a nice day
5
/5
★★★★★
Product as described, fast shipping and accurate packaging.
Acquirente Verificato
purchased on 14/11/2022
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5
/5
★★★★★
Fast shipping, as always. They have almost everything I need
Comprador Verificado
purchased on 28/11/2022
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5
/5
★★★★★
Very good
Comprador Verificado
purchased on 02/11/2022
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4
/5
★★★★☆
CORRECT DELIVERY TIME, AS ANNOUNCED
Comprador Verificado
purchased on 02/12/2022
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1
/5
★☆☆☆☆
Order placed on Nov. 8, received on Dec. 13, couldn't take longer, otherwise everything canceled!
Geverifieerde Koper
purchased on 08/11/2022
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Answer from 1001hobbies
Hello, thank you for your message, your feedback is very important to us. Some items were indeed in stock and delayed shipping, we are sorry for that. Good day.
5
/5
★★★★★
Perfect
Comprador Verificado
purchased on 04/12/2022
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5
/5
★★★★★
Very clear and precise website, lots of choices. My order was delivered quickly and carefully. All in all, a very professional service for enthusiasts!
Acheteur Vérifié
purchased on 08/12/2022
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3
/5
★★★☆☆
I took advantage of Black Friday to make these purchases. It's one of the rare occasions when you can get good prices on certain products, but generally speaking it's the least interesting offer on the market. I also wanted to buy a Dumas boat with an internal combustion engine, but the explanations concerning the technical specifications were insufficient or even non-existent for this product, so I preferred to postpone my purchase and look at the competition from across the Rhine.
Acheteur Vérifié
purchased on 28/11/2022
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4
/5
★★★★☆
I've been a customer for a few years now, and I've noticed that the delivery time is shorter than usual - great! On the other hand, the condition of the parcel, with the box all dented, gave me a few cold sweats when I picked it up at the post office. Happy holidays to the whole team!
Acheteur Vérifié
purchased on 20/11/2022
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5
/5
★★★★★
Perfect delivery for the product ordered
Acheteur Vérifié
purchased on 07/12/2022
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5
/5
★★★★★
The package was delivered neatly and quickly
Geverifieerde Koper
purchased on 07/12/2022
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Answer from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
4
/5
★★★★☆
Shipping time a bit long, but nothing serious
Acheteur Vérifié
purchased on 26/11/2022
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5
/5
★★★★★
Order delivered on Friday instead of Monday (5 days later at Point Relay)
Acheteur Vérifié
purchased on 26/11/2022
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5
/5
★★★★★
Seriousness, professionalism and top-notch soap.
Acheteur Vérifié
purchased on 07/12/2022
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3
/5
★★★☆☆
I give 3 stars only for the customer service which is very reactive, attentive and does its best to find solutions. On the other hand, 15 days to receive my parcel, and yet specified in stock at the time of my order. Moreover, given the price, it is not normal at all that the parcel (cardboard where the model is) is badly packed and thus cardboard damaged! that does not look good to offer. For the model and painting that I received, I hope that all is in conformity because I do not know anything about it.
Acheteur Vérifié
purchased on 22/11/2022
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4
/5
★★★★☆
Although it took a while to arrive, they finally brought the package. I think they would have to fix the Correos issue because whenever I buy something, they always send me a message because the customs costs have not been paid. In spite of that, in the end, it arrives.
Comprador Verificado
purchased on 23/11/2022
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5
/5
★★★★★
Fast delivery, well-packed products
Comprador Verificado
purchased on 27/11/2022
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4
/5
★★★★☆
Fast shipping time and conformity of the products with the pictures on the site. Recommended.
Acquirente Verificato
purchased on 01/12/2022
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5
/5
★★★★★
Courier shipment a few days after purchase, delivered the next day. Lots of products and great prices!
Acquirente Verificato
purchased on 05/12/2022
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
3
/5
★★★☆☆
Delivery time was acceptable considering where it was shipped from. However, communication was pathetic!! It took three emails to finally get a response from someone in France in broken English with a tracking number and how it was being delivered. Tracking was still a problem. I also tried calling the two U.S. phone numbers during normal business hours leaving a detailed message and return phone number. No one ever called. I would give customer service a rating of 0 out of 10. Otherwise, the item did arrive in good condition via USPS.
Verified Buyer
purchased on 19/11/2022
5
/5
★★★★★
Compliant product
Acheteur Vérifié
purchased on 29/11/2022
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5
/5
★★★★★
Very good product
Acheteur Vérifié
purchased on 27/10/2022
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5
/5
★★★★★
A wrong delivery was promptly taken back and refunded at my own expense, the 2nd delivery came very quickly. I am satisfied!
Verifizierter Käufer
purchased on 06/12/2022
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Order received as I expected. Fast and well packed.
Acheteur Vérifié
purchased on 06/12/2022
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5
/5
★★★★★
Les produits sont que j'avais commandé sont intact
Verified Buyer
purchased on 25/11/2022
5
/5
★★★★★
No problem, fast and efficient
Acheteur Vérifié
purchased on 04/12/2022
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2
/5
★★☆☆☆
Long delivery time, lack of clarity about availability when ordering, which generated an error. Virtually no chance to communicate. On the first order it is not at all clear that the store is outside Italy. I received a coupon (11€ refund) that would force me to place a new order. I asked for a refund, but received no response. Keep the 11€, but you lost a customer.
Acquirente Verificato
purchased on 21/10/2022
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Answer from 1001hobbies
Dear customer, Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Therefore, your comments are very important to us and we take them very seriously! We are sorry about the situation. Unfortunately, we opted for a coupon because we cannot refund you without returning the product. If you prefer this method, please send an email to [email protected] Our customer service teams are happy to assist you. Thank you for your trust in 1001Hobbies
5
/5
★★★★★
Very good product corresponds to my request
Acheteur Vérifié
purchased on 03/12/2022
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3
/5
★★★☆☆
The item received is good but there were problems with the shipping address
Acquirente Verificato
purchased on 02/12/2022
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