/5
★★★★☆
based on 36874 reviews published
★★★★☆
based on 36874 reviews published
Latest customer reviews
5
/5
★★★★★
GREAT
Verified Buyer
purchased on 02/11/2022
Answer from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
5
/5
★★★★★
Very good good communication
Acheteur Vérifié
purchased on 10/11/2022
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4
/5
★★★★☆
Packaging arrived damaged but product itself was good so otherwise no complaints. Top webshop and definitely recommended !
Geverifieerde Koper
purchased on 25/11/2022
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2
/5
★★☆☆☆
Delivery took longer than expected, with the wrong tracking for Belgium. He told me I had received it when I hadn't. 2 weeks late.
Acheteur Vérifié
purchased on 28/10/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We sincerely apologize for the delay. Please do not hesitate to contact our customer service department by e-mail [email protected] or by telephone 01 79 73 68 76. We wish you an excellent day. 1001hobbies customer service
5
/5
★★★★★
Pleasant with a wide selection. Two suggestions concerning the models: detailed photos of the models + photos of the contents of the boxes. Sincerely, Bruno
Acheteur Vérifié
purchased on 30/11/2022
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4
/5
★★★★☆
Packed only in bubble wrap, no extra box. As a result, a large dent in the packaging.
Geverifieerde Koper
purchased on 30/11/2022
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4
/5
★★★★☆
Everything perfect! Fast delivery! The goods were flawless.
Verifizierter Käufer
purchased on 25/11/2022
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4
/5
★★★★☆
Fast shipping. Good customer service
Geverifieerde Koper
purchased on 10/11/2022
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1
/5
★☆☆☆☆
Order placed on November 11 and received on December 2. Only after order confirmation appears the actual stock of the purchased items, which justifies the long wait for receipt of goods. Upon opening the package , one item is missing, immediately reported as required by the site. The phone number marked as phone contact has perpetually an answering machine that does not even put you on hold " due to traffic I mean of the phone lines " and how do I communicate ? I still have an order placed on November 23, also delayed due to lack of items in stock reported after payment is order confirmation. I will never use this site again and do not recommend it because of the total lack of communication and transparency.
Acquirente Verificato
purchased on 11/11/2022
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Answer from 1001hobbies
Hello, thank you for your message, your opinion is important to us. Delivery times are clearly stated in the product description, just below the price, and a summary is displayed just before payment. As for customer service, we are receiving a large number of calls, so please feel free to call back during business hours. In any case, please email us as many details as possible about your receipt, including photos if possible, to [email protected]. Our customer service team will be happy to resolve the issue. Have a great day
1
/5
★☆☆☆☆
Ordered items as gifts in October, now December not received the items and no contact from 1001 about any problem,
I contact them to be told I won’t be getting my order, no real explanation why,
Very disappointed as the items were gifts
Not happy
Verified Buyer
purchased on 27/10/2022
Answer from 1001hobbies
Hello, thank you for your message. Your opinion is important to us. After checking, it is a low cost shipment, not tracked and not priority, which explains the delay of up to 4 weeks to arrive. I'm sorry about that. As of 17/12/22, we will be able to resend if the package has not arrived. You just have to write to us at 1001hobbies.com Keep us informed. Thank you!
5
/5
★★★★★
Received regular updates on my order. Item arrived well packaged and was beautifully wrapped inside the delivery box.
Verified Buyer
purchased on 28/10/2022
Answer from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
5
/5
★★★★★
Perfect, fast shipping, just some difficulties to access my search.
Acheteur Vérifié
purchased on 01/12/2022
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2
/5
★★☆☆☆
Very nice product, nothing to say. On the other hand, I had to wait more than a month for my order to be sent ... A friendly customer service representative never got back to me as agreed to find out the status of my order! Very disappointed!
Acheteur Vérifié
purchased on 27/10/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We sincerely apologize for the delay. Please do not hesitate to contact our customer service department by e-mail [email protected] or by telephone 01 79 73 68 76. We wish you an excellent day. 1001hobbies customer service
3
/5
★★★☆☆
The deadlines shown on the website are not what they are in the end at the time of delivery.
Comprador Verificado
purchased on 21/11/2022
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5
/5
★★★★★
Everything super
Verifizierter Käufer
purchased on 16/11/2022
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5
/5
★★★★★
Quick delivery and in accordance with the dcescription
Acquirente Verificato
purchased on 17/11/2022
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5
/5
★★★★★
Good site, prompt delivery, good products
Geverifieerde Koper
purchased on 23/11/2022
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5
/5
★★★★★
Without question, excellent.
Geverifieerde Koper
purchased on 28/11/2022
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3
/5
★★★☆☆
Item has still not arrived. Poor reply when I questioned delivery date.
Verified Buyer
purchased on 04/11/2022
Answer from 1001hobbies
Hello, Thank you for your comment. We would like to inform you that you have chosen a shipment without tracking number and therefore we are not able to know where the package is. As such we will reship your order. Thank you for your feedback,
5
/5
★★★★★
Fast shipping, great products
Acquirente Verificato
purchased on 28/11/2022
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5
/5
★★★★★
Ras popol
Acheteur Vérifié
purchased on 28/10/2022
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 27/11/2022
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5
/5
★★★★★
Perfect to recommend!
Acheteur Vérifié
purchased on 29/11/2022
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4
/5
★★★★☆
Colis Simon took us on a 2-day tour of false appointments, only to pick up the parcel at the post office, which was a real shame.
Sincerely
Acheteur Vérifié
purchased on 24/11/2022
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5
/5
★★★★★
Very good
Comprador Verificado
purchased on 27/11/2022
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4
/5
★★★★☆
Satisfied with delivery on time.
Acheteur Vérifié
purchased on 28/11/2022
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5
/5
★★★★★
Excellent service, congratulations to the driver
Acheteur Vérifié
purchased on 30/11/2022
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5
/5
★★★★★
Fast delivery.
Acheteur Vérifié
purchased on 08/11/2022
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5
/5
★★★★★
No problem at all
Acheteur Vérifié
purchased on 29/11/2022
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1
/5
★☆☆☆☆
Shipment in one week instead of 24h on the site brand in stock, difficult navigation and not clear so I took the artr instead of the rtr, price too high so with the addition of the radio I find myself at the normal price, (ordered during black friday sav indicates in stock around 8/12 and delivered 3/12, it was my first order, it will be the last.
Acheteur Vérifié
purchased on 27/11/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] so that we can find a solution. Good day 1001hobbies customer service.