4.2/5
★★★★☆
based on 39193 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect RAS

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Acheteur Vérifié
purchased on 24/09/2022
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4 /5
★★★★☆

Well cared for

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Geverifieerde Koper
purchased on 21/08/2022
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5 /5
★★★★★

Excellent service

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Verified Buyer
purchased on 21/09/2022
5 /5
★★★★★

I am satisfied from one end to the other..telepphone.commande.et suivi.merci

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Acheteur Vérifié
purchased on 22/09/2022
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5 /5
★★★★★

Came very quickly, very easy to use website

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Verified Buyer
purchased on 02/09/2022
5 /5
★★★★★

Very happy with 1001hobbies. But to the attention of suppliers, they should not put on their presentations figurines that do not exist in the box, or at least clearly indicate it. Thank you.

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Acheteur Vérifié
purchased on 11/09/2022
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5 /5
★★★★★

Serious site and great products

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Acquirente Verificato
purchased on 14/09/2022
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5 /5
★★★★★

Professional, convenient and always there if clarification is needed. Very good indeed!

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Acquirente Verificato
purchased on 21/08/2022
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5 /5
★★★★★

Easy to use the web site and order. The item was delivered when advised.

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Verified Buyer
purchased on 28/07/2022
5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 14/09/2022
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5 /5
★★★★★

Perfect. Very responsive sales department. Beware, however, of the packaging used, which is still not very suitable for the products dispatched.

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Acheteur Vérifié
purchased on 22/09/2022
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3 /5
★★★☆☆

I am going to buy again, but my order had some problems and delays, and the communication (maybe because it was summer) was not the best. Even so, I understand that these things happen, and it is true that, with those difficulties, it was solved.

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Comprador Verificado
purchased on 10/08/2022
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
5 /5
★★★★★

All good, I received what I purchased

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Comprador Verificado
purchased on 08/09/2022
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1 /5
★☆☆☆☆

NEVER ORDER HERE !!!!! does not keep appointments. literally never answer the phone. Call back requests are also not made. returning something is impossible.

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Geverifieerde Koper
purchased on 13/08/2022
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1 /5
★☆☆☆☆

NEVER ORDER ANYTHING HERE !!!!!! Bad company, delivery times not according to agreement but 4 weeks after promised delivery date, try to return a product that was not delivered properly and also they do not take that from the post. i tried to call them phone they never answer! and asked if they want to call me but that does not happen either. for warranty you can also not apply because you simply do not get contact with them.

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Geverifieerde Koper
purchased on 20/08/2022
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2 /5
★★☆☆☆

This is actually a French website with a Dutch front door. The people at customer service speak English (a little hard to understand), and when I sent an email in Dutch I got a reply back in German. I ordered a package including 3 paints, one of which was spoiled. Initially I did not receive an email with a tracking code, hence contact with customer service (was then quickly resolved). Delivery took too long. May have had to do with the passing of Queen Elizabeth.

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Geverifieerde Koper
purchased on 19/09/2022
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Answer from 1001hobbies
Hello, Thank you for your comments. Thank you for contacting customer service. We regret this incident and apologize. Your feedback is very important to us as we strive for continuous improvement. Best regards, 1001hobbies Customer Service.
5 /5
★★★★★

Fast and always kept me informed about the shipment

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Acquirente Verificato
purchased on 08/09/2022
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5 /5
★★★★★

Nothing to say impeccable

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Acheteur Vérifié
purchased on 21/09/2022
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5 /5
★★★★★

Goods were well packaged and arrived at the specified time, so all good. Hope the pre-ordered goods go just as well!

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Verifizierter Käufer
purchased on 12/09/2022
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4 /5
★★★★☆

After a mistake with the first order, my paints arrived as requested

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Verified Buyer
purchased on 18/08/2022
5 /5
★★★★★

Order and shipping were fast. Efficient, nothing to say.

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Acheteur Vérifié
purchased on 30/08/2022
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5 /5
★★★★★

Despite a problem with my order, the team's responsiveness and handling of the problem was perfect.

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Acheteur Vérifié
purchased on 19/09/2022
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5 /5
★★★★★

Everything perfect as always. Very attentive staff, fast shipping and no problems. totally recommendable.

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Comprador Verificado
purchased on 01/09/2022
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5 /5
★★★★★

Ideal transaction! A+++++

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Acheteur Vérifié
purchased on 07/09/2022
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5 /5
★★★★★

Everything went really smooth and I got my package on time.

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Verified Buyer
purchased on 19/09/2022
4 /5
★★★★☆

Was fine

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Geverifieerde Koper
purchased on 22/09/2022
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4 /5
★★★★☆

DEFINITELY QUALITY ITEMS AND WELL PACKAGED. NAVIGATION IS NOT SUPER EASY. ASSISTANCE I HAVE NEVER USED IT

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Acquirente Verificato
purchased on 18/09/2022
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5 /5
★★★★★

Very good even if a little expensive

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Acheteur Vérifié
purchased on 17/09/2022
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5 /5
★★★★★

All is ok

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Acheteur Vérifié
purchased on 19/09/2022
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5 /5
★★★★★

Excellent service, very fast delivery in 24h. Perfect.

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Acheteur Vérifié
purchased on 23/09/2022
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5 /5
★★★★★

The items are always as described and I have had several previously. However the delivery lead time is a slight long with regard to the current delivery market any shortening would improve the market for 1001HOBBIES.

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Verified Buyer
purchased on 11/09/2022
5 /5
★★★★★

Excellent! Just what I needed to bring my Titanic model to life. Very realistic finish, fair price, very fast delivery. Thanks

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Acheteur Vérifié
purchased on 31/08/2022
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4 /5
★★★★☆

The heller paint pots are dwindling, very small. But 1001 hobbies is the best way to treat yourself.

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Acheteur Vérifié
purchased on 16/09/2022
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5 /5
★★★★★

Many references on the site, and the prices are very fair.

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Acheteur Vérifié
purchased on 03/08/2022
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4 /5
★★★★☆

Good, product available and delivered on time ....

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Acheteur Vérifié
purchased on 19/09/2022
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4 /5
★★★★☆

Happy with the purchase, it took a little longer than expected to come, but happy.

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Comprador Verificado
purchased on 05/09/2022
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5 /5
★★★★★

Fast, reliable delivery, good communication

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Acheteur Vérifié
purchased on 20/09/2022
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5 /5
★★★★★

Fast, well-protected shipment

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Acheteur Vérifié
purchased on 20/09/2022
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1 /5
★☆☆☆☆

I have not received the product, it appears again as returned, I have claimed in different occasions the delivery, by phone and email. Today I have requested a refund of the amount of my order.

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Comprador Verificado
purchased on 17/08/2022
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
5 /5
★★★★★

Speed of delivery

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Geverifieerde Koper
purchased on 16/09/2022
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