/5
★★★★☆
based on 36879 reviews published
★★★★☆
based on 36879 reviews published
Latest customer reviews
5
/5
★★★★★
Great service, hard-to-get models on offer, good communication.
Verifizierter Käufer
purchased on 24/10/2022
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5
/5
★★★★★
Very fast, perfect!
Acheteur Vérifié
purchased on 24/11/2022
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3
/5
★★★☆☆
I was happy with my order, the figurines are very beautiful but I was disappointed with the delivery which was very long.
Acheteur Vérifié
purchased on 09/10/2022
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5
/5
★★★★★
Clear website and fast delivery !!!
Acheteur Vérifié
purchased on 23/11/2022
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5
/5
★★★★★
Nothing to say except that everything was impeccable
Acheteur Vérifié
purchased on 20/11/2022
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5
/5
★★★★★
Very well organized - beautiful item - arrived quickly. Impeccable follow-up
Acheteur Vérifié
purchased on 23/11/2022
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5
/5
★★★★★
Impec and very fast delivery
Acheteur Vérifié
purchased on 20/11/2022
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5
/5
★★★★★
Compliant product, suitable paint choice and fast delivery
Acheteur Vérifié
purchased on 22/11/2022
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4
/5
★★★★☆
Easy navigation
Acheteur Vérifié
purchased on 05/11/2022
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1
/5
★☆☆☆☆
Took 4 to 6 months, according to me, before it was finally delivered.Had long given up on it
Geverifieerde Koper
purchased on 24/08/2022
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Answer from 1001hobbies
Hello, thank you for your message. I am very happy with the service and quality of the product, but I am not sure how long it will take you to get it. We are very happy to hear that the item finally arrived. Thank you for your patience.
5
/5
★★★★★
I was always very satisfied. The goods arrived on time and just as I ordered them.
Verifizierter Käufer
purchased on 01/11/2022
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5
/5
★★★★★
Always fast and good, never any problems.
Geverifieerde Koper
purchased on 08/11/2022
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3
/5
★★★☆☆
Communication was super bad via email. Had to call and got someone who spoke english on the phone who confirmed that something had gone wrong with the payment. She then initiated the order and promised that the package would arrive after 3 days.not so.was over a week later.so about 3 weeks after I had originally ordered it. No more orders for me with this company until she gets her act together.
Geverifieerde Koper
purchased on 08/11/2022
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4
/5
★★★★☆
Correct.
Acheteur Vérifié
purchased on 01/11/2022
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5
/5
★★★★★
Well received... not yet installed.
Acheteur Vérifié
purchased on 14/11/2022
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5
/5
★★★★★
Well-designed site, compliant ordering, ultra-fast delivery
Acheteur Vérifié
purchased on 20/11/2022
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5
/5
★★★★★
Good follow-up. Fast delivery.
Acheteur Vérifié
purchased on 13/11/2022
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4
/5
★★★★☆
The choice is vast, fast delivery (when there are products), serious house. Postage too expensive.
Acheteur Vérifié
purchased on 31/10/2022
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5
/5
★★★★★
Small reapro delay, but well received.
Acheteur Vérifié
purchased on 26/10/2022
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3
/5
★★★☆☆
Awaiting SAV return
Acheteur Vérifié
purchased on 02/11/2022
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4
/5
★★★★☆
In my case, long delivery time. Everything was received nicely. I can recommend 1001 hobbies. Large assortment.
Geverifieerde Koper
purchased on 07/11/2022
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5
/5
★★★★★
Awesome!
Verified Buyer
purchased on 26/10/2022
4
/5
★★★★☆
Very efficient secretaries
Acheteur Vérifié
purchased on 17/11/2022
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5
/5
★★★★★
Very fast and good. Just to say that I have a pending model that I don't know anything about.
Comprador Verificado
purchased on 09/11/2022
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4
/5
★★★★☆
Fine
Acheteur Vérifié
purchased on 12/11/2022
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1
/5
★☆☆☆☆
Two months for a model... I claim and after claiming, they send me the wrong one.
Comprador Verificado
purchased on 14/11/2022
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Answer from 1001hobbies
Hello, thank you for your message which is important for us. We sincerely apologize for the inconvenience. Can you send us a picture of what you received at this address: [email protected]? We will find a solution. Thank you in advance
5
/5
★★★★★
Merchandise arrived very fast,perfect!!! Gorgeous item!!!
Acquirente Verificato
purchased on 21/11/2022
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4
/5
★★★★☆
ALL O.K.
Verifizierter Käufer
purchased on 18/11/2022
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5
/5
★★★★★
Very good.
Verified Buyer
purchased on 28/10/2022
3
/5
★★★☆☆
I will focus on three aspects of this review on the shop: the website, the communication, and the shipping.
The website is great! Everything is clear and easy to find and search. Nothing is glitchy and photos are very clear and descriptive of the item you're going to purchase. What you see in the picture is what you're going to get!
The emails and communication is a bit awkward. The only original email I received when I made the purchase was the notification from PayPal, NOT Hobbies1001. So I had to screenshot the purchase confirmation on my browser and luckily I downloaded the invoice before closing the tab. I'm only bringing this up because most people immediately close the tab when they finish making a purchase and so if they don't download or screenshot the information, then they don't have any way of contacting with their invoice info. This was a pre-order item so when it was past two weeks after the estimated date I sent them an email. The response was within 24 hours and they assisted me easy and provided me with a shipping confirmation! So in some aspects they could improve with their communication and maybe create an automated system where we get the invoice in our email, especially considering they offer pre-order items. I waited 2 and a half months and I still had to send them an email about my item and I knew if I hadn't saved a screenshot of my invoice I wouldn't have that info when I inquired. But when I actually had to contact a person, it was quick and easy and they were very helpful!
The shipping needs to be better. I was very disappointed. The package was literally just 2 layers of bubblewrap and packing tape with the label taped on top. The box of the figure was cracked open. Luckily the figure was fine but they really should have shipped with a cardboard box and packing paper. Collectors who display their figures in box would definitely be livid to see the box crushed in transit. Especially considering I paid $17 for shipping the least I expect is that it comes in a cardboard box.
Verified Buyer
purchased on 07/09/2022