Reviews 1001hobbies

Postage too expensive for the shipment I made.

Excellent transaction!

Great service and pricing. Very reasonable shipping rates. 1001 Hobbies is fast becoming my online shop for scale model kits and accessories.

First time ordering and had no issues at all .

Delivery time too long

Fast delivery, but more than three weeks to wait for the figurines

Quick order. Too bad the product was not available, so I had to wait 12 days.

I’ve been looking for the items I bought for a long time. I expected to have my order cancelled and payment refunded but I was delighted when they showed up a few weeks later. Thank you!

No problem delivery packaging on time thank you

Amazing product

Very satisfied with my order and services

Fast delivery easy site navigation

R.A.S.

Good site, sometimes difficult to find what you're looking for

Pleasant site, well organized, many references available

Great products and quick delivery

Site was clear, lots of choice, good value for money, And good delivery

Fast delivery, well informed about order tracking, perfect.

Easy to manage and efficient order tracking. Item in perfect condition upon receipt.

After a previous bad experience, I was pleasantly surprised by this cheap and fast order.

Good site, with interesting brands. I was surprised by an unexpected delay in delivery when the item was shown as available at the time of ordering, but everything arrived smoothly with very good tracking from order to dispatch.

Fast and uncomplicated delivery, unfortunately a little overpriced

Fast and reliable service

Je n'ai toujours pas reçu de colis

Perfect Zero problems

Easy navigation. Lots of models can be found . Perhaps the delivery of the requested goods should be speeded up. However my opinion is very good

Super delivery earlier than expected, goods very well packed, and quality products, I recommend +++.

I'm getting tired (to put it politely) of your repeated e-mails every time I make a purchase! I've already told you: each email is the equivalent of a 40-watt bulb burning for 24 hours. You'll have to ask the "cadsup" who runs your sales department how many heatwaves, glacier melts and forest fires he needs before he understands, or if he'd rather have his children explain to him in 20 years' time how effective his sales strategy has been, climatically speaking. In the meantime, as far as possible, I'll avoid buying from you in the future, just so I can explain to him right away how effective it was, commercially speaking.

Very Good

The level of customer support is appalling. Immediately after placing the order, I needed to cancel it, and looking at the order information, it was awaiting packaging, and not shipped. Despite me contacting them via email and phone, they simply refused to help, to the point that they were rude and condescending. Due to the web address being a .co.uk address, and a UK phone number, I assumed they were a UK based company, but they are based in France, so if I return it, I have to pay high postage fess. Not at all impressed with how they handled this, and I would strongly advise avoiding this unhelpful and difficult company

I made the return under the conditions of the right of withdrawal. 3 weeks later I'm still waiting for a refund. I'm disappointed with the customer service.

Very good site, nothing to complain about

Great

Very pleased

Package arrived on time. Contents as ordered and well protected.

Received wrong article, contacted by phone and by E-mail totally no response from 1001hobbies, no connection by phone at all

Thank you for your professionalism Bravo

Very courtious! and understanding, I was confused about how the site worked at first but the staff solved all my issues and helped me with queries! their stock comes from another country but arrived very quickly when chosing the right postage option!

Fast delivery and great products

The product was fine and reasonably priced, but it was not clear that 1001Hobbies.co.uk was actually in France so the delivery took ten days.