★★★★☆
based on 37903 reviews published
Latest customer reviews
Impeccable as always
Package received well, products well protected, small issue with one of the items that is damaged inside its box.
Very well-stocked site
Not satisfied at all with your way of doing things, false information regarding the availability of the items ordered, waiting for 3 weeks for a poor order of 40 €, next time I will look elsewhere
We regret this review and apologize for this delay.
We remind you that 1001Hobbies is a small business that offers over 200,000 references on its site. Therefore, you will understand that we cannot have all these references in stock in our warehouse.
Moreover, there are two types of products to consider on our site:
Impressive service.
Delivery time too long compared to what was announced 20 days instead of 4
Everything is ok
Two empty boxes????
We regret this review and apologize for this incident, which is beyond our control.
Could you please email us the references of these boxes? We are waiting for the two boxes in order to assist you and proceed with their replacement.
Best regards,
1001 Hobbies
Delivered very quickly
Does not match the desired model, can I return it
Thank you for taking the time to report this issue. We sent you an email on Thursday at 4:43 PM, containing the return address.
If you have not received anything, our customer service is at your disposal for any further information.
Best regards,
1001hobbies
Package received well, everything is ok
Received and correct orders
0
Package received quickly. One downside: the crystal box was broken in one corner. Personally, it doesn't bother me because I can hide it (it's for housing a diorama), but I would understand if it doesn't suit others (NB: I have already seen the same issue in reviews on your site)
Terrible communication, false promises on the site...
Great product, fast and convenient shipping, good price
The order received does not match as a building box is missing
Perfect Package well protected Site to recommend
I ordered 4 gold USA aircraft lapel pins. The illustrations and detailed descriptions gave a good idea of what the final product looked like, and matched the items received. The size of the lapel pin appeared to be just right. They were. The ordering process was simple. The company kept me alerted to shipping and expected delivery date. The items received were well made, and looked just as illustrated. Missing from their extensive line-up was a DC-3 /C-47. I'll follow-up to see if I missed that one.
Order placed in January, received at the end of March. Too long....
We regret this review and apologize for the delay. We are doing everything we can to improve our processing and delivery times.
In your orders, two products were subject to a long delay, requiring a special order from our supplier in England. The delay for these products is about 4 weeks. However, it is possible that customs may have held up the order, which is the case for the Seminole Warriors 1:72 figurine. This is why this box arrived later than expected.
Please feel free to contact our customer service for any questions or assistance requests.
Best regards,
1001hobbies
The ideal car for a young teenager of 12 years old
Very good
Very good and fast! Great product!
Perfect items and delivery was punctual and fast.
2 months between the order and receipt, for figurines that were supposed to arrive in a week...
We sincerely regret this review and apologize for this delay.
We would like to clarify that at the time of your order, the product SHOOTOUT! Vietnam War Series, for which you ordered two copies, was only received in stock as a single copy. As soon as we received the order, we immediately placed a new order for the product to send it to you as soon as possible.
We renew our apologies for this setback and advise you to prioritize products marked as "shipped today" to ensure their immediate availability.
We remain at your disposal for any questions or follow-up and hope to fully satisfy you with your future orders.
Best regards,
1001hobbies.
Perfect, super fast delivery!
Very well received without any problems and quickly, thank you...
Good service, but a delivery date is set and then it changes, and having an operator who speaks Spanish.
Well received without issue
The transaction was perfect but I consider the time elapsed between placing the order and shipping to be excessive.
Perfect
Fast service. perfect.
In principle, it's fine, just a small silly thing, why do you cover the labels of the paint cans? They have to be broken to see the code.
Fast and serious shipping
Package conforms and is in good condition, fast delivery and even before the initially scheduled date, it's perfect.
Fast delivery
Nothing to report
Order received with a 1 year delay, BRAVO
We sincerely regret this review and apologize for the processing delay of your order. We understand that this delay is unacceptable and we are sorry for it.
Please know that if you place another order on our site, we will do our best to process your request as quickly as possible and provide you with a better experience.
We thank you for your understanding and remain at your disposal for any questions.
Best regards,
1001hobbies
Perfect ++
Nothing to report