English
★★★★☆
based on 40271 reviews published
Latest customer reviews
Everything perfect
Perfect
Not the fastest, but it happened! thank you
Perfect
Time to get my order (1 month), poor quality of the packing (7 paint pots without protection against crashing. The same order with another provider came with a solid package protecting the products. poor quality of the updated info about the delayed sending of the command. The very only positive point is Alison from customer service. My conclusion: I've ordered once by 1001 hobbies, never again!!!
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to improve the quality of our packaging and communication about orders. We are glad that Alison helped you well. We hope you give us another chance in the future
I recommend your site for anything that involves "special" orders, that is to say outside of your stocks or restocks.
Everything perfect
Clear, fast and good communication
Communication with this shop is not possible, with missing items from my order for over 6 weeks.
thank you for taking the time to share your opinion. We are sorry to hear that you had problems with your order. We are doing everything to improve our communication and resolve issues quickly. Please do not hesitate to contact us directly so we can assist you in the best possible way.
Best regards,
the 1001hobbies team
Unfortunately absolutely unsatisfactory. No communication, late delivery and incomplete delivery.
thank you very much for your feedback. We are sincerely sorry to hear that your experience with 1001hobbies did not meet your expectations. Your satisfaction is our top priority, and we take your comments very seriously.
We are committed to improving our communication and ensuring complete and timely delivery. Please do not hesitate to contact us directly so we can clarify this situation.
Thank you for your understanding and patience.
Best regards,
the 1001hobbies team
Comply with my order
Excellent product model boats and other items and well received the products I am satisfied with 100 Hobbies
All good
Very long delivery times. Some parts were missing from an order. I will use other providers in the future
thank you for your feedback. We regret the long delivery times and the missing parts in your order. Your feedback is important to us, and we are continuously working to improve our service. We would be happy to help you resolve these issues. Please do not hesitate to contact us directly.
Best regards,
Your 1001hobbies team
Without any worries, speed and order as expected
Perfect delivery!
Great products arrived in a short time
Hello to you madam or sir thank you for the package of Lycoris Recoil they are both super cute
I received the ordered items well and the delivery went well
The different boxes of the package were crushed. Fortunately, the parts inside were undamaged. The bubble wrap protection is insufficient. Consider using cardboard packaging.
Thank you for your feedback. We are glad to hear that the parts arrived in good condition. We take note of your suggestion regarding the packaging and will work to improve our protection methods for your future orders.
Best regards,
The 1001hobbies team
I did not know 1001 hobbies. I bought on this site because the product I wanted was difficult to find in much more well-known places. The price seemed reasonable enough, the package arrived in a few days and in good condition. I would say it went quite well.
Thank you for your feedback! We are happy to know that you found the product you were looking for on 1001hobbies and that you are satisfied with the price and delivery speed. Your support is important to us and we hope to see you again soon!
Best regards,
The 1001hobbies team
I waited over 4 (four) months to receive what I requested and this was due to the omission of clearly indicating that one of the requested products was not available. Following this, due to my pressing inquiry, one of the two substitute products I requested, although present in the catalog, was not available. I won't add anything else except that I had to go personally to the courier because 'home delivery' was not included. I clicked on ONE star rating but for ME you are ZERO. I hope to not hear from you again unless you organize the presentation of product availability that you post for sale better.
Thank you for your feedback and we sincerely apologize for the negative experience you had with our service. Your dissatisfaction concerns us and drives us to improve. We are already working to ensure clearer communication about product availability and to optimize shipping management. We want to offer you a service that meets your expectations and hope to demonstrate our commitment to quality in the future.
Best regards,
The 1001hobbies Team
Superb service and fast delivery. Good communication on the ongoing steps. I will reorder on this site when the need arises again.
Fast delivery
At the top
Great price, product sent carefully and quickly. I recommend
Satisfied with my order and its tracking
Satisfied with the timing and traceability of the shipment.
Delivery arrived 3 months late and only after multiple attempts to contact on my part. Never again!!
we are sorry to hear that your experience did not meet your expectations. Your satisfaction is our top priority, and we take delivery delays very seriously. We promise to improve our service to avoid such situations in the future. Please do not hesitate to contact us directly if you need further assistance.
Thank you for your feedback.
Best regards,
the 1001hobbies team
Good
This is not the desired shade
The order took a long time to arrive, and the customer service was terrible. I have lost the desire to buy here again
We regret that your experience was not as expected. We appreciate your feedback and will work to improve our delivery times and customer service. We would love the opportunity to serve you better in the future.
Best regards,
The 1001hobbies team
After weeks of ordering not received my orders despite the request for deliveries to my door due to health problems
Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your experience did not meet your expectations. Your health and satisfaction are our priority, and we will immediately check the status of your order to resolve this issue. Please feel free to contact us directly for any assistance.
Best regards,
The 1001hobbies team
I only received the refund I requested within 24 hours of my order
Thank you for taking the time to share your experience. We understand your frustration regarding the refund and we want to reassure you: our team is doing its best to process all requests quickly. Please know that your satisfaction is our top priority. Do not hesitate to contact us directly so that we can resolve this issue as soon as possible.
Best regards,
The 1001hobbies team
Good delivery and product as described
I ordered 4 vinyl records and only received one. I wrote to all the emails they have and after 10 days I haven't received a response from any. A disaster. I do not recommend it at all
Thank you for taking the time to leave a review. We are sorry to hear that you have not yet received your order. We encourage you to contact our customer service to resolve this situation as soon as possible. Your satisfaction is our priority.
Sincerely,
The 1001hobbies team
Shipping was excellent. I'm a little disappointed the product box was opened and in poor condition. What I purchased was rare and an old production however, so that is a tradeoff.
Fast and really professional!
Speed and efficiency. Keep it up.
1001 hobby's has a large assortment for model builders and delivers quickly at a good price!