4.2/5
★★★★☆
based on 36881 reviews published

Latest customer reviews

4 /5
★★★★☆
Good service, fast service, good offer, wide range
User icon
Geverifieerde Koper
purchased on 29/09/2022
Translated review
5 /5
★★★★★
Ok perfect
User icon
Acquirente Verificato
purchased on 29/09/2022
Translated review
4 /5
★★★★☆
Website is OK, what is inconvenient is that if you have an order out some parts may be or become unavailable. That holds up the order very much.
User icon
Geverifieerde Koper
purchased on 30/09/2022
Translated review
5 /5
★★★★★
All good
User icon
Comprador Verificado
purchased on 30/09/2022
Translated review
1 /5
★☆☆☆☆
This company has a uk web address, but actually ships from abroad had I known id never have used them, I tried to cancel after waiting a week and was told the order had been cancelled and my money refunded. The item turned up 4 weeks after ordering. I would never use them again .
User icon
Verified Buyer
purchased on 01/10/2022
Answer from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. We indeed deliver from abroad, however it shouldn't have an impact on the delivery since we clearly indicate the estimated delivery when you proceed to checkout. See you soon https://www.1001hobbies.co.uk/
5 /5
★★★★★
A beautiful model thank you very much
User icon
Acheteur Vérifié
purchased on 23/09/2022
Translated review
3 /5
★★★☆☆
A bit misleading, thought I was using a UK based depot, products were available straight away del 3-4 days, didn't arrive, chased up to be told coming from France a week later, looking at other reviews this is not 1st others have had same situation.. When placing order should state where products are coming from, probable use again though
User icon
Verified Buyer
purchased on 08/10/2022
5 /5
★★★★★
Very good.very fast delivery service in point relay
User icon
Acheteur Vérifié
purchased on 01/10/2022
Translated review
5 /5
★★★★★
Quality team and fast delivery
User icon
Acheteur Vérifié
purchased on 22/10/2022
Translated review
5 /5
★★★★★
Second order, item conforms, deadline met, good price.
User icon
Acheteur Vérifié
purchased on 26/09/2022
Translated review
4 /5
★★★★☆
Took a while to get here but , got what I asked for so happy.
User icon
Verified Buyer
purchased on 01/10/2022
4 /5
★★★★☆
No comment
User icon
Acheteur Vérifié
purchased on 22/10/2022
Translated review
4 /5
★★★★☆
Well received, compliant, but shipment a little slow.
User icon
Acheteur Vérifié
purchased on 20/10/2022
Translated review
1 /5
★☆☆☆☆
Very poor attitude to customer enquiries told me I was being “impatient” when delivery was already 4 days late then told me I was a “low priority” then told me to wait 10 to 15 days after the promised delivery date presumably before troubling them again well, guess who’s a “low priority” now - you’re so low a priority for my custom you can kiss goodbye to any repeat orders and … it still hasn’t been delivered 10 days after the promised delivery date unfortunately I can’t rate with zero stars - dont deserve even a 1 star
User icon
Verified Buyer
purchased on 01/10/2022
Answer from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Sadly, Delivengo shipping can indeed take a bit longer, up to 10 to 15 opening days. Don't hesitate to come back to us this week if you still haven't received anything. See you soon https://www.1001hobbies.co.uk/
5 /5
★★★★★
Very good management. Very satisfied
User icon
Comprador Verificado
purchased on 19/10/2022
Translated review
4 /5
★★★★☆
Product is good. However despite the items being shown as ‘ in stock and ready for immediate dispatch ‘ it took two weeks to be posted. Otherwise ok.
User icon
Verified Buyer
purchased on 10/10/2022
5 /5
★★★★★
Great processing and fast shipping!
User icon
Verifizierter Käufer
purchased on 16/10/2022
Translated review
1 /5
★☆☆☆☆
Did an order that wouldn't ship for a while. Cancelled that and a week later only got part of the refund! Had to push to get the rest of it. Then I stupidly did more orders. They said they'd be here by date X, but it's past that date and I have only received half of the orders! Please just avoid them. They're more hassle than they're worth
User icon
Verified Buyer
purchased on 31/08/2022
Answer from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you if you haven't reached them yet: [email protected] See you soon https://www.1001hobbies.co.uk/
5 /5
★★★★★
All ok
User icon
Comprador Verificado
purchased on 20/09/2022
Translated review
5 /5
★★★★★
I discovered the site by searching for my product. Efficient service.
User icon
Acheteur Vérifié
purchased on 16/09/2022
Translated review
1 /5
★☆☆☆☆
The gift wrapping was horrendous, part of the box were still showing. Both boxes were crushed because they shipped the items in bubble wrap only. How am I suppose to gift these items now?
User icon
Verified Buyer
purchased on 13/10/2022
Answer from 1001hobbies
Dear customer, we are very sorry for this incident which does not reflect the quality of our services. Please do not hesitate to contact our customer service at [email protected] Have a nice day
5 /5
★★★★★
Very good.
User icon
Comprador Verificado
purchased on 14/10/2022
Translated review
5 /5
★★★★★
Super everything went well fast delivery gladly again
User icon
Verifizierter Käufer
purchased on 28/09/2022
Translated review
4 /5
★★★★☆
Everything is fine. No problems.
User icon
Comprador Verificado
purchased on 14/10/2022
Translated review
5 /5
★★★★★
Great offer, competitive prices and seriousness in shipments.
User icon
Comprador Verificado
purchased on 29/09/2022
Translated review
5 /5
★★★★★
Very good, impeccable service, careful and attentive. I recommend them!
User icon
Comprador Verificado
purchased on 15/09/2022
Translated review
5 /5
★★★★★
Giant model of the Titanic, length of 67 centimeters, I have already assembled the small model of 12 centimeters in length, it has turned out very well, good quality material, accurate assembly of the pieces, I will not use the brush paints because I prefer to paint it with aerosol, it will have a colossal aspect when it is finished. Thanks.
User icon
Comprador Verificado
purchased on 10/10/2022
Translated review
5 /5
★★★★★
Perfect first order
User icon
Acquirente Verificato
purchased on 18/10/2022
Translated review
4 /5
★★★★☆
Prompt delivery but perhaps the packing of the item could be better (just using bubble wrap around the box is questionable with the UK postal system!)
User icon
Verified Buyer
purchased on 12/10/2022
5 /5
★★★★★
Perfect
User icon
Acheteur Vérifié
purchased on 23/10/2022
Translated review