★★★★☆
based on 39899 reviews published
Latest customer reviews
NEVER ORDER ANYTHING HERE !!!!!! Bad company, delivery times not according to agreement but 4 weeks after promised delivery date, try to return a product that was not delivered properly and also they do not take that from the post. i tried to call them phone they never answer! and asked if they want to call me but that does not happen either. for warranty you can also not apply because you simply do not get contact with them.
This is actually a French website with a Dutch front door. The people at customer service speak English (a little hard to understand), and when I sent an email in Dutch I got a reply back in German. I ordered a package including 3 paints, one of which was spoiled. Initially I did not receive an email with a tracking code, hence contact with customer service (was then quickly resolved). Delivery took too long. May have had to do with the passing of Queen Elizabeth.
Fast and always kept me informed about the shipment
Nothing to say impeccable
Goods were well packaged and arrived at the specified time, so all good. Hope the pre-ordered goods go just as well!
After a mistake with the first order, my paints arrived as requested
Order and shipping were fast. Efficient, nothing to say.
Despite a problem with my order, the team's responsiveness and handling of the problem was perfect.
Everything perfect as always. Very attentive staff, fast shipping and no problems. totally recommendable.
Ideal transaction! A+++++
Everything went really smooth and I got my package on time.
Was fine
DEFINITELY QUALITY ITEMS AND WELL PACKAGED. NAVIGATION IS NOT SUPER EASY. ASSISTANCE I HAVE NEVER USED IT
Very good even if a little expensive
All is ok
Excellent service, very fast delivery in 24h. Perfect.
The items are always as described and I have had several previously. However the delivery lead time is a slight long with regard to the current delivery market any shortening would improve the market for 1001HOBBIES.
Excellent! Just what I needed to bring my Titanic model to life. Very realistic finish, fair price, very fast delivery. Thanks
The heller paint pots are dwindling, very small. But 1001 hobbies is the best way to treat yourself.
Many references on the site, and the prices are very fair.
Good, product available and delivered on time ....
Happy with the purchase, it took a little longer than expected to come, but happy.
Fast, reliable delivery, good communication
Fast, well-protected shipment
I have not received the product, it appears again as returned, I have claimed in different occasions the delivery, by phone and email. Today I have requested a refund of the amount of my order.
Speed of delivery
Good value, fast and secure delivery.
Very good. Very transparent and nice and fast customer service
Very good service! Goods received!
Very satisfied, a 9, nice website, competitive prices, neatly packaged
RECEIVED IN GOOD CONDITIONS WORKS WELL THANK YOU P.
Very pleasant, efficient, attentive customer service.
They have hard to find products, and perfect shipping.
What can I say? Nothing unpleasant since everything I wanted .... I found. On the site everything is clear, especially as I use a telephone and can enlarge the image. The delivery was fast and arrived on the agreed day. Thank you for everything and if yes I recommend you to other people.
Tip top delivered with great care
All ok
Perfect transaction parcel in very very good condition model impeccable delivery delay well explained by 1001 hobbies team: handcrafted model . Exellente communication bravo 1001 hobbies five stars merci infiniment !
In other stores I have had problems with how they indicate the stock on the web but 1001Hobbies manages it very well and I have not had any surprises. Everything has arrived earlier than expected even. I will repeat for sure.
Product received in order and in advance of what was indicated at purchase
A good shave