English
★★★★☆
based on 40271 reviews published
Latest customer reviews
Hello all perfect
Very good. Order received quickly and in good condition. Very happy
Fast shipping and well-packaged parcel.
You need to be patient when ordering here. Exactly 2 months waiting for a game and in the meantime little or no meaningful communication. Not for me anymore.
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to improve our communication and provide faster delivery. We hope to serve you better in the future.
Best regards,
The 1001hobbies Team
Very good
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A part is defective, but great customer service so far.
Prices are sometimes slightly higher than other sites, but this is largely compensated by a choice and availability far superior to the competition. For online services and advice, nothing to say, it runs well, delivery times are correct with solid and careful packages.
EXCELLENT, EVERYTHING PERFECT
PAYING A LOT FOR A GADGET THAT IS ONLY WORTH 5 € ON TEMU WITH FREE SHIPPING
Thank you for taking the time to share your opinion. At 1001hobbies, we strive to select quality products and ensure impeccable customer service. We understand your concerns regarding the price and we are committed to offering you unique and reliable items. Please do not hesitate to contact us if you have any questions or suggestions.
Best regards,
The 1001hobbies team.
I am still waiting for a response regarding my email about the return of my order.
Thank you for your message and we apologize for this delay in response. Your satisfaction is our priority and we will look into your request immediately. Please do not hesitate to contact us again if needed.
Best regards,
The 1001hobbies team.
The stock management of 1001hobbies is disastrous. The ordered item was indicated as "in stock and shipped within 7 days". A few days after the order, 1001hobbies informs that their supplier is awaiting restocking of the item. Ah! There is indeed deception regarding the message displayed on the site. Fortunately, the item eventually arrived... but three months later, in February. It's a shame for a Christmas gift... No chance I will place a new order through this merchant site.
Thank you for your feedback and we sincerely apologize for the inconveniences encountered regarding stock management. Your experience is valuable to us and we take your comments very seriously in order to improve our services. We hope that, despite this setback, you will consider giving us a second chance in the future.
Best regards,
The 1001hobbies team
Nice team, well delivered but not reliable at all regarding the information on the site: The items are marked "In stock" and "Shipped within the day" --> Result Waiting for several weeks, but apart from that, it's ok
Order arrived late and incomplete, for the missing part I had to wait further delay and in the end the courier instead of delivering it to my home made me go pick it up at their place, making me lose more time. To be avoided, I will never buy from this site again.
Thank you for sharing your experience. We are sorry to hear that the order did not arrive as expected and that you encountered difficulties with the delivery. Customer satisfaction is a priority for us and we take every feedback seriously to improve our services. We hope to have the opportunity to serve you better in the future.
Best regards,
The 1001hobbies team
Product as described but deadlines not respected. Displaying as in stock to mean it is in stock with the supplier is misleading. Better to order directly from the supplier, it’s faster.
Thank you for your feedback. We are pleased to hear that the product meets your expectations, but we are sorry to learn that the delivery times did not meet your expectations. Your comment about stock display is relevant and we will take it into account.
Received my order, all glass containers and none of them were wrapped in any sort of protective wrap. One bottle was received broken with the contents all over the inside of the package. I have written many emails trying to get in touch with someone to correct the problem. Only one correspondence and problem still not solved. Waiting to here back, it’s been a couple of weeks already
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the packaging of your order. Your experience is important to us, and we are committed to resolving this issue promptly. Please provide your order details via direct message, and we will ensure that you receive the assistance you need.
Best regards,
The 1001hobbies Team
I ordered two items at the beginning of January, which were marked as "immediately available". One arrived, the second was missing from the package. In response to my inquiry, I initially received only automated replies. Later, I was informed that the missing item was suddenly not available and would be delivered months later. Additionally, there was an attempt to classify my order as a "pre-order", including a 25% cancellation fee. This does not add up for me, as the item was explicitly advertised as in stock at the time of purchase. A cancellation was only reluctantly accepted, and the refund ultimately went through PayPal. Product quality was okay, but service, transparency, and communication were unfortunately disappointing. Therefore, a maximum of 2 stars.
Extremely long delays between the order and receipt (2 months) which is not very clearly stated at the time of purchase on the site. When I made my purchase on 12/13/2025, it was mentioned that it would be shipped on 12/18/2025 but ultimately received on 02/18/2026. Package in excellent condition but really too long delays.
Thank you for taking the time to share your experience with us. We are pleased to hear that your package arrived in excellent condition. However, we understand that the delivery times may have been frustrating and we thank you for your feedback which helps us improve our communication. We do our best to be transparent regarding shipping times and we take your comments into consideration for the future.
We hope to see you again soon on 1001hobbies.
Best regards,
The 1001hobbies team
Large selection, affordable prices, decent companies. Good information, smooth delivery, payment on invoice!
Easy to order and received quickly
On top
Reliable company. Followed by email. I recommend!
I paid extra for a better shipping box. Very disappointing when it is only wrapped in plastic. The box of the product arrived damaged. Fortunately, the contents are okay.
ERROR IN THE ORDER
Thank you for your feedback. We are sorry to hear that there was an error with your order. We invite you to contact us directly so that we can resolve this issue quickly. Your satisfaction is our priority.
Best regards,
The 1001hobbies team
Placed the order in Feb 2025. Requested a refund several week's later - no response! Order arrived FEB 2026. Ridiculous!
Thank you for your feedback. We sincerely apologize for the delays you've experienced with your order and the lack of communication regarding your refund request. Please reach out to our customer service team at [email protected], and we will prioritize your concerns to ensure a resolution. Your satisfaction is important to us.
Best regards,
The 1001hobbies Team
The support is very patient. The goods are great!
Great. I will buy again from 1001hobbies.
Very good. Fast shipping
Absolutely disastrous...
Thank you for sharing your opinion. We regret that your experience was not satisfactory. We strive to provide the best possible service and value your feedback. If you would like to discuss your situation further, please do not hesitate to contact our customer service team.
Sincerely,
The 1001hobbies team
Took over 6 months to arrive. Customer Service responded to about 1/2 of my inquiries.
Thank you for your feedback. We sincerely apologize for the delay and the limited responses you received. Your experience is important to us, and we are actively working to improve our service. Please feel free to reach out directly if you need further assistance.
Best regards,
The 1001hobbies Team
Product is good. The delivery was a disappointment
I am completely satisfied with my purchase from you with fast delivery, and with very careful packaging. Thank you. Best regards, Pascal
1 month to receive the order, without being kept informed despite requests by email. And impossible to reach the site by phone. I will not order from you again.
Thank you for taking the time to share your opinion. We are sorry to learn that your experience did not meet your expectations. Please feel free to contact us directly so that we can better understand your situation and provide you with a solution. We appreciate your feedback and wish to improve your experience on 1001hobbies.
Best regards,
The 1001hobbies team.
Very good
Very good
Ras
They say they delivered the package to me but I haven't received anything, and on top of that I can't contact the company to claim it
We are very sorry about the situation and understand your concern. We invite you to contact us directly through our email or social media so we can help you resolve this issue as soon as possible. We appreciate your patience and understanding.
Sincerely,
The team
Hello, I have received my order well, and I thank you for it. I am very satisfied. See you soon.
Received wrong reference, I am waiting for the resolution of the problem.
Thank you for taking the time to share your opinion. We are sorry to learn that your experience did not meet your expectations. Please feel free to contact us directly so that we can better understand your situation and provide you with a solution. We appreciate your feedback and wish to improve your experience on 1001hobbies.
Best regards,
The 1001hobbies team.
Great experience so far. Thanks!