/5
★★★★☆
based on 36826 reviews published
★★★★☆
based on 36826 reviews published
Latest customer reviews
4
/5
★★★★☆
One thing, the packaging was crushed and the model box was damaged - not the first time this has happened to me.
Jacky G.
purchased on 15/01/2025
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5
/5
★★★★★
It took a while to arrive but it's there and in good condition.
Laurent T.
purchased on 04/01/2025
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4
/5
★★★★☆
Had ordered and game, unfortunately I received it in French instead of the English version as described. Fortunately customer service helped me well and I got my money back in full after returning it free of charge.
Jaime M.
purchased on 20/12/2024
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4
/5
★★★★☆
Had to wait a while, but delivered fine in the end!
Robert D.
purchased on 30/12/2024
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5
/5
★★★★★
Good communication
Bruno F.
purchased on 01/01/2025
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2
/5
★★☆☆☆
Product marked available but you are only informed after ordering that it is available from the supplier... Model box damaged due to fragile packaging ... Very long delivery times
Stephane A.
purchased on 07/01/2025
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Answer from 1001hobbies
Hello, We sincerely regret your experience and would like to inform you of our processing times for this order. We would like to point out that there are two important concepts to consider when placing an order on our site: "Available" products: these products are in stock with our supplier and we order them for you. Products "Available - dispatched today": these products are in stock at our logistics warehouse in Isère and are dispatched the same day. After verification, here's what happened to your order: the F-22 Raptor was ordered from our supplier based in England. As such, the delivery time is 4 weeks, mainly due to customs clearance, which can be complicated. We apologize again for any inconvenience this may cause, and assure you that your opinion is very important to us. Sincerely, 1001hobbies
5
/5
★★★★★
Delivery in 1 day very expensive but on time! So very fast!
Sébastien B.
purchased on 17/01/2025
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1
/5
★☆☆☆☆
I placed an order beginning of December for making some christmas decorations. 1001 hobbies were so kind to wait 2 weeks before sending it with the result that it all arrived after christmas. Absurdly poor and stupid level of service! The one star necessary must be for not charging extra for keeping it on stock for the two weeks.
Niels P.
purchased on 05/12/2024
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3
/5
★★★☆☆
Order placed in early December and received a month later...
Alexandre A.
purchased on 18/12/2024
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5
/5
★★★★★
You are unsurpassed
Andrea R.
purchased on 21/12/2024
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4
/5
★★★★☆
Order received well. Tracking good and clear. Delivery only took longer than expected, product said "in stock", but it was in stock at supplier, so it had to be ordered from supplier first.
Jasper K.
purchased on 28/12/2024
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5
/5
★★★★★
Order fine to follow and received in good condition. Also, the order met expectations.
Th. P.
purchased on 02/01/2025
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4
/5
★★★★☆
A good selection of kits but delivery took over a month.
It appears that they don't stock some items themselves but have to order them elsewhere.And that can take a very long time.Very annoying if you had thought you could start your kit soon.
Ton D.
purchased on 19/12/2024
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1
/5
★☆☆☆☆
I bought two products 15 days before Christmas and it said they would arrive in a week. They did not arrive when it said, they did not notify me. After several unanswered calls I was told that they would arrive after Christmas, but in addition to being very late I only received one product. Bad communication and a disaster with the delivery. I ended up getting my money back for the other product.
Nerea B.
purchased on 13/12/2024
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5
/5
★★★★★
Good condition and fast delivery
Braun M.
purchased on 30/12/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Very good, fast.
Pascal C.
purchased on 14/01/2025
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5
/5
★★★★★
Good aftersales notification
Marco G.
purchased on 23/12/2024
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5
/5
★★★★★
Good price, fast shipping and quality product.
Jon M.
purchased on 19/12/2024
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
3
/5
★★★☆☆
Very late. But order arrived safely.
Bertrand B.
purchased on 12/01/2025
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5
/5
★★★★★
Yes I can confirm that the order arrived on time and even with a little bit of advance the 2. boxes without any error and in good condition. service therefore correct and meeting my expectations! Sincerely your customer.
Rodolphe W.
purchased on 26/12/2024
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5
/5
★★★★★
Speed of service
Jean D.
purchased on 14/01/2025
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5
/5
★★★★★
Easy to find what you were looking for, neatly packaged and fast shipping! Highly recommended
Sonja M.
purchased on 13/01/2025
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2
/5
★★☆☆☆
The item I was looking for was sold out everywhere, only 1001hobbies indicated they still had stock and could ship within one business day. Therefore, I ordered the item from 1001hobbies. But after ordering, it was indicated that the item had to be ordered from the supplier first. This took 3 weeks. All this time the website indicated they still had stock. I find this deception. Also never had a response to my question about the order.
Eddie L.
purchased on 24/12/2024
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5
/5
★★★★★
Fair prices, plenty of choice.
Fast, well-packaged shipment.
¨perreaut S.
purchased on 14/01/2025
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1
/5
★☆☆☆☆
I ordered on January 3rd for my dad's birthday, 10€ for postage, the parcel never arrived ! I had to email several times only to be told that there was a problem with my parcel. I am very disappointed.
Manon B.
purchased on 14/01/2025
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Answer from 1001hobbies
Madam, We sincerely regret your experience and apologize for the delay in processing your order. You placed your order on 02/01/2025. It was dispatched on 03/01/2025 via Colissimo. Unfortunately, this parcel was lost by their service. As soon as we were informed of this incident via your call, we immediately proceeded with a new shipment of the same product by Chronopost. The parcel was successfully delivered on 16/01/2025. We regret this incident, which was beyond our control, and apologize once again for any inconvenience caused. Please be assured that we will do our utmost to avoid this type of problem in the future. Please do not hesitate to contact us should you have any questions or require assistance. Sincerely, 1001hobbies
5
/5
★★★★★
I am very satisfied! Very good communication, very quick response and attentive to customer needs.
Guy T.
purchased on 27/12/2024
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5
/5
★★★★★
Fast and careful delivery, thank you!
Vincent L.
purchased on 14/01/2025
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5
/5
★★★★★
Went fine
Gabrielle G.
purchased on 02/01/2025
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5
/5
★★★★★
Very serious
Marc H.
purchased on 05/01/2025
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4
/5
★★★★☆
Clear in itself but it is a bit inconvenient that items that are no longer available are still on the site.
Rob B.
purchased on 09/01/2025
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