/5
★★★★☆
based on 36881 reviews published
★★★★☆
based on 36881 reviews published
Latest customer reviews
5
/5
★★★★★
All good, I received what I purchased
Comprador Verificado
purchased on 08/09/2022
Translated review
1
/5
★☆☆☆☆
NEVER ORDER HERE !!!!! does not keep appointments. literally never answer the phone. Call back requests are also not made. returning something is impossible.
Geverifieerde Koper
purchased on 13/08/2022
Translated review
1
/5
★☆☆☆☆
NEVER ORDER ANYTHING HERE !!!!!! Bad company, delivery times not according to agreement but 4 weeks after promised delivery date, try to return a product that was not delivered properly and also they do not take that from the post. i tried to call them phone they never answer! and asked if they want to call me but that does not happen either. for warranty you can also not apply because you simply do not get contact with them.
Geverifieerde Koper
purchased on 20/08/2022
Translated review
2
/5
★★☆☆☆
This is actually a French website with a Dutch front door. The people at customer service speak English (a little hard to understand), and when I sent an email in Dutch I got a reply back in German.
I ordered a package including 3 paints, one of which was spoiled. Initially I did not receive an email with a tracking code, hence contact with customer service (was then quickly resolved). Delivery took too long. May have had to do with the passing of Queen Elizabeth.
Geverifieerde Koper
purchased on 19/09/2022
Translated review
Answer from 1001hobbies
Hello, Thank you for your comments. Thank you for contacting customer service. We regret this incident and apologize. Your feedback is very important to us as we strive for continuous improvement. Best regards, 1001hobbies Customer Service.
5
/5
★★★★★
Fast and always kept me informed about the shipment
Acquirente Verificato
purchased on 08/09/2022
Translated review
5
/5
★★★★★
Nothing to say impeccable
Acheteur Vérifié
purchased on 21/09/2022
Translated review
5
/5
★★★★★
Goods were well packaged and arrived at the specified time, so all good. Hope the pre-ordered goods go just as well!
Verifizierter Käufer
purchased on 12/09/2022
Translated review
4
/5
★★★★☆
After a mistake with the first order, my paints arrived as requested
Verified Buyer
purchased on 18/08/2022
5
/5
★★★★★
Order and shipping were fast. Efficient, nothing to say.
Acheteur Vérifié
purchased on 30/08/2022
Translated review
5
/5
★★★★★
Despite a problem with my order, the team's responsiveness and handling of the problem was perfect.
Acheteur Vérifié
purchased on 19/09/2022
Translated review
5
/5
★★★★★
Everything perfect as always. Very attentive staff, fast shipping and no problems. totally recommendable.
Comprador Verificado
purchased on 01/09/2022
Translated review
5
/5
★★★★★
Ideal transaction! A+++++
Acheteur Vérifié
purchased on 07/09/2022
Translated review
5
/5
★★★★★
Everything went really smooth and I got my package on time.
Verified Buyer
purchased on 19/09/2022
4
/5
★★★★☆
Was fine
Geverifieerde Koper
purchased on 22/09/2022
Translated review
4
/5
★★★★☆
DEFINITELY QUALITY ITEMS AND WELL PACKAGED. NAVIGATION IS NOT SUPER EASY. ASSISTANCE I HAVE NEVER USED IT
Acquirente Verificato
purchased on 18/09/2022
Translated review
5
/5
★★★★★
Very good even if a little expensive
Acheteur Vérifié
purchased on 17/09/2022
Translated review
5
/5
★★★★★
All is ok
Acheteur Vérifié
purchased on 19/09/2022
Translated review
5
/5
★★★★★
Excellent service, very fast delivery in 24h. Perfect.
Acheteur Vérifié
purchased on 23/09/2022
Translated review
5
/5
★★★★★
The items are always as described and I have had several previously. However the delivery lead time is a slight long with regard to the current delivery market any shortening would improve the market for 1001HOBBIES.
Verified Buyer
purchased on 11/09/2022
5
/5
★★★★★
Excellent! Just what I needed to bring my Titanic model to life. Very realistic finish, fair price, very fast delivery. Thanks
Acheteur Vérifié
purchased on 31/08/2022
Translated review
4
/5
★★★★☆
The heller paint pots are dwindling, very small. But 1001 hobbies is the best way to treat yourself.
Acheteur Vérifié
purchased on 16/09/2022
Translated review
5
/5
★★★★★
Many references on the site, and the prices are very fair.
Acheteur Vérifié
purchased on 03/08/2022
Translated review
4
/5
★★★★☆
Good, product available and delivered on time ....
Acheteur Vérifié
purchased on 19/09/2022
Translated review
4
/5
★★★★☆
Happy with the purchase, it took a little longer than expected to come, but happy.
Comprador Verificado
purchased on 05/09/2022
Translated review
5
/5
★★★★★
Fast, reliable delivery, good communication
Acheteur Vérifié
purchased on 20/09/2022
Translated review
5
/5
★★★★★
Fast, well-protected shipment
Acheteur Vérifié
purchased on 20/09/2022
Translated review
1
/5
★☆☆☆☆
I have not received the product, it appears again as returned, I have claimed in different occasions the delivery, by phone and email. Today I have requested a refund of the amount of my order.
Comprador Verificado
purchased on 17/08/2022
Translated review
Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
5
/5
★★★★★
Speed of delivery
Geverifieerde Koper
purchased on 16/09/2022
Translated review
5
/5
★★★★★
Good value, fast and secure delivery.
Verified Buyer
purchased on 12/09/2022
5
/5
★★★★★
Very good. Very transparent and nice and fast customer service
Verifizierter Käufer
purchased on 24/08/2022
Translated review