/5
★★★★☆
based on 36882 reviews published
★★★★☆
based on 36882 reviews published
Latest customer reviews
5
/5
★★★★★
Fast delivery and well packed
Geverifieerde Koper
purchased on 26/08/2022
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1
/5
★☆☆☆☆
Poor communications and not client focused - 1001 hobbies delivered the wrong item, never answered my questions directly and only started responding when I forced them to do so through PayPal. They never confirmed they could in fact deliver the item ordered (which was listed on their site as available well after I notified them of their mistake and asked for the correct item to be delivered), and where only focussed on the return of the wrong item. Their refund covered the cost of the item only, not the shipping costs, even though the error in sending me the wrong item was entirely theirs.
They pose as a firm with offices in NL but are located in France. I was unable to contact them at the number they give on their website.
All in all, one of the poorest e-commerce experiences I ever had. I won't buy from them again.
Geverifieerde Koper
purchased on 31/07/2022
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4
/5
★★★★☆
Hassle-free ordering and shipping
Acheteur Vérifié
purchased on 25/08/2022
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5
/5
★★★★★
Good delivery
Geverifieerde Koper
purchased on 07/08/2022
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 29/08/2022
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 29/07/2022
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5
/5
★★★★★
Very efficient service, fast shipping, package well packed, delivery arrived early, communications regarding the package always updated, all super excellent.
Acquirente Verificato
purchased on 27/08/2022
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5
/5
★★★★★
All perfect.
Acquirente Verificato
purchased on 09/08/2022
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
4
/5
★★★★☆
Disappointed with the cutter
Acheteur Vérifié
purchased on 29/08/2022
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5
/5
★★★★★
Item meets my expectations
Acheteur Vérifié
purchased on 19/08/2022
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5
/5
★★★★★
Nothing to say, perfect
Acheteur Vérifié
purchased on 26/08/2022
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5
/5
★★★★★
Responsiveness and professionalism
Acheteur Vérifié
purchased on 24/08/2022
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1
/5
★☆☆☆☆
My order was sent in a envelope, it should have been sent in a small box with bubble wrap or Styrofoam peanuts. So unfortunately one of my pilots was damaged.
Verified Buyer
purchased on 03/08/2022
3
/5
★★★☆☆
The contents of the package met my expectations, but the delivery time was far too long.
Acheteur Vérifié
purchased on 02/08/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
5
/5
★★★★★
FAST AND ACCURATE
Acquirente Verificato
purchased on 26/08/2022
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5
/5
★★★★★
100% happy with my purchase , speedy delivery to uk 5*****
Verified Buyer
purchased on 25/07/2022
Answer from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
5
/5
★★★★★
Very fast delivery, well-prepared parcel and item protected. It's perfect.
Acheteur Vérifié
purchased on 24/08/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5
/5
★★★★★
Everything is perfect. I recommend
Acheteur Vérifié
purchased on 24/08/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5
/5
★★★★★
Perfect transaction thank you very much
Acheteur Vérifié
purchased on 23/08/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5
/5
★★★★★
The model meets the expectations, but my assessment is in attention to what happened in its shipment, it was delayed more than a month over the scheduled date and in that time the price of the same in the catalog decreased by 25% (not in offers or discounts), after commenting it to the company proceeded to make a payment for the difference.
Comprador Verificado
purchased on 14/06/2022
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
2
/5
★★☆☆☆
I have not yet received the product
Acquirente Verificato
purchased on 21/06/2022
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Answer from 1001hobbies
Hello, Thank you for taking the time to address this incident. Please email us at [email protected] so that our customer service team can address your request. We sincerely apologize for this incident. Sincerely, 1001hobbies customer service.
5
/5
★★★★★
Great product which I wanted
Verified Buyer
purchased on 30/07/2022
Answer from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
2
/5
★★☆☆☆
Hello, I'm particularly unhappy with the way the parcel is packaged - a layer of transparent bubble wrap around the model boxes and adhesive tape - in other words, almost nothing. When you know how parcels are handled in sorting centers, you'd be surprised at such a packaging method.
Acheteur Vérifié
purchased on 23/08/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
4
/5
★★★★☆
Good, but delays during the summer so that I receive the parts ordered the day before I return from vacation...
Acheteur Vérifié
purchased on 03/08/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
5
/5
★★★★★
Delay respected, no worries, too bad tamiya spray paints are a bit expensive thank you
Acheteur Vérifié
purchased on 26/08/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
4
/5
★★★★☆
Failure of Mondial relay and not 1001, hobbies
Acheteur Vérifié
purchased on 24/08/2022
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5
/5
★★★★★
Fast, efficient, what more could you ask for? To be recommended
Acheteur Vérifié
purchased on 26/08/2022
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
2
/5
★★☆☆☆
Out of 4 orders, 2 have come defective and the communication and response is lousy. After 20 days I still haven't heard back from them. Bad, very bad.
Comprador Verificado
purchased on 22/07/2022
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
5
/5
★★★★★
Speed of dispatch, quality of packaging.
Acheteur Vérifié
purchased on 02/08/2022
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5
/5
★★★★★
Easy site to navigate, excellent service highly recommended. very happy with my purchase.
Verified Buyer
purchased on 07/07/2022
Answer from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/