Reviews 1001hobbies

Besides finding the model I wanted.it was with free shipping and the price compared to other online stores was lower.plus they gave me a 5.00 euro coupon for my next ordico, so I made my purchase still with lower price.

Excellent

Fast delivery, article as described, gladly again and again

No problem

The model kit was very poorly packed. It was not put into a separate box with packing material around it to protect its contents. Instead the model kit box itself was wrapped up in a little bit of covering and shipped. These model kit boxes are not very sturdy and the corner of the box was crushed when I received it. Fortunately, none of the parts therein seemed to be damaged. But that only means I was lucky. It's not hard to see how easily such poor packing could result in a badly damaged model kit. Do the right thing even though it will cost a little more in shipping. Put the model kits in a bigger shipping boxes and put some packing material around them. Other online retailers I deal with do this.

I am not happy, of the two models that I ordered I have only received one, the Diana vehicle, the other one "Waiting for replacement : Horch German Major Car (Kfz.15) Early Version" I have not had any news. I have tried to call several times and on the customer service phone there is a voice mail. The store has not contacted me by phone or email as other stores have done when an item was pending replacement. As long as I have no news from Customer Service or the model does not arrive I do not think I will buy again, it is a pity because it has good material that you can not find in other stores.

Relatively fast delivery and parcel received in good condition.

Fast and accurate delivery. Highly recommended!

Superb little model, vintage in a bag, fortunately very well packaged!

Very quick receipt of order

Fast and well packaged

No problem

Very commercial contact, product received without problem, satisfied with my choice, I will order from this site.

Easy website and fast delivery at a good price. Happy customer!

Serious order tracking

Everything was in order, nothing to complain about

Very good fast delivery

Perfect

EVERYTHING IS FINE THANK YOU

Communications excellent. Coming from France was made aware there would be UK duty to pay, so no surprises. Need to allow for duty when looking at prices. Delivery schedule acceptable. Packaging OK no damage to model. Would buy from again,

Good buy good store good store I will repeat

Quick and accurate, good job thank you

PERFECT

Everything has been done satisfactorily, some items whose wait was estimated between 1 and 2 weeks is what has been necessary for the shipment, and all products correspond to what I ordered and all in good condition. To point out that I placed a single order and I received three packages, I would have appreciated to be notified in advance of collection to avoid the surprise of finding that I had to pick up three packages, although it is not any kind of problem.

Customer service really sucks, you can tell they send your messages ASAP with standard replies. Without taking the time to read through and help you properly. Haven't come across such Customer Service since years.

Fast, clean and tidy !!!!! Impeccable !!!!!!!!!!

Very good, professional

Order received on time, well packaged

When you order, the product is in stock but for delivery you are missing part of the order and you do not communicate enough.

Efficient and cheap for new products and delivery, but expensive for the rest or not in stock....

Very satisfied with my order

Order met expectations, delivery on time

Getting close to being my "go to" store. Great service quick.

Great service as always

As always fast delivery that's why I stay with you

Efficient customer service fast delivery correct site navigation

Satisfied

Easy to use web site, kept fully updated on order and swift dispatch time, good packaging.

Quality item and it fits well. Delivery time was reasonable considering it was via international post during a time when supply chain issues have been worsened by the global pandemic.

Good site, with lots of references, even if some are missing (e.g. Vallejo). Filters could be more relevant (e.g. set the model aircraft filter and end up with cars). It could be interesting to describe what the manufacturers do, to enable novices to choose with greater confidence.