/5
★★★★☆
based on 36882 reviews published
★★★★☆
based on 36882 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
A complete disaster in the whole order process.
Comprador Verificado
purchased on 21/06/2022
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Answer from 1001hobbies
Hello , We apologize for this incident Please send us an email to [email protected] Sincerely
5
/5
★★★★★
Fast delivery, original models and excellent site
Acheteur Vérifié
purchased on 30/07/2022
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5
/5
★★★★★
Everything went perfectly.
Acheteur Vérifié
purchased on 13/07/2022
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5
/5
★★★★★
Excellent came on time all good
Verified Buyer
purchased on 08/07/2022
Answer from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
5
/5
★★★★★
Easy to purchase and arrived very quickly.
Comprador Verificado
purchased on 24/07/2022
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5
/5
★★★★★
Clear website, easy to order and fast delivery, well packaged
Geverifieerde Koper
purchased on 23/07/2022
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5
/5
★★★★★
Great!
Comprador Verificado
purchased on 22/07/2022
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2
/5
★★☆☆☆
Order came in good time but they sent a different bag which was completely the wrong one and then told me that it was the bag I ordered but a different colour which was not true, I did send pictures of the 2 styles but they were adamant that they were the same..
Verified Buyer
purchased on 11/07/2022
Answer from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
5
/5
★★★★★
Impeccable
Acheteur Vérifié
purchased on 24/06/2022
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5
/5
★★★★★
Fast shipping and great packaging, I recommend it!
Acheteur Vérifié
purchased on 19/07/2022
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5
/5
★★★★★
Very good price and on time delivery
Acheteur Vérifié
purchased on 01/07/2022
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5
/5
★★★★★
No problems. Kit came from Europe and took about an extra week for delivery. Not 1001 fault, probably bexit !
Verified Buyer
purchased on 09/07/2022
Answer from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
4
/5
★★★★☆
Fast shipping Large selection of games
Acheteur Vérifié
purchased on 07/08/2022
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2
/5
★★☆☆☆
2 orders and many problems because the site is full of misprints (references and prices on spray paints that are not good, in reality I received pots!!) 1st order with more than 100 € benefiting from free shipping!! BUT only on Mondial Relay delivery! Surprise! 8.5€ invoiced! 1st telephone contact a commercial gesture was granted to me. I kept the jars received to simplify the eventual return (if return I had to send photos of the jars received (hello trust) then wait for a return voucher to cover costs and new shipment when the return voucher is validated is returned scanned and returned to 1001hobbies, in short a hopelessly cumbersome! Ordered for €20 out of my own pocket to get the bombs, as they were more expensive than the jars. I called the store manager to ask her to send me bombs in similar shades, as not all the colors I received in jars were available. OK for me on condition of having the paint cans on Saturday morning by colissimo (everything was frozen on Thursday afternoon, but this condition was not respected because the parcel was taken in charge only on Saturday morning. I had asked for a parcel to be sent by chronopost but this was not possible. 1001hobbies does not work with chronopost but it is offered when you place an order (but as 1001hobbies had commercially offered me free postage this would have cost them around 20 francs. I have the feeling that this company is not rolling in money, being unable to spend 20€ to remedy their errors (not errors in the plural you read correctly) the store manager has to refer to his management for derisory sums. MORALITY: time wasted because I got my bombs within 8 days, 6 e-mails and 3 phone calls for only 2 orders!!!! To all modelers: before validating an order at 1001hobbies check everything (go to delivery options and there you'll see that delivery is free above 69€, BUT only in a relay point, if you order bombs in the spray paint section, check availability and the price displayed by contacting 1001hobbies by TLP, which is not normal. Another point: if you have a choice between TRUMPETER , REVELL and TAMIYA for the same model, don't choose TRUMPETER , the assembly instructions are useless and the parts to be painted are badly indicated. Best regards.
Acheteur Vérifié
purchased on 04/08/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
1
/5
★☆☆☆☆
Not reachable by phone, emails are not answered. And after contact request there is still no contact. For a return.
1 delivery that was good was delivered nicely though and was good.
Geverifieerde Koper
purchased on 04/08/2022
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you. Thank you for your understanding, Sincerely, 1001hobbies customer service.
5
/5
★★★★★
Pleasure to do business with, all aspects simple and easy, no problems.
Verified Buyer
purchased on 02/08/2022
Answer from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
5
/5
★★★★★
Satisfied with the entire service
Acheteur Vérifié
purchased on 27/07/2022
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2
/5
★★☆☆☆
Communication in regards to the shipping was very poor. I was told it would arrive in time for my sons birthday and it did not. I was disappointed.
Verified Buyer
purchased on 26/07/2022
Answer from 1001hobbies
Hello , Thank you for your email we apologyze , please send us an email to [email protected] Best regards
5
/5
★★★★★
Received package in good shape although it was so late I forgot about it. Didn’t recognize company
Verified Buyer
purchased on 21/05/2022
5
/5
★★★★★
Everything was just as advertised and postal service to Tennessee, USA was fast. I would purchase from them again!
Verified Buyer
purchased on 02/07/2022
4
/5
★★★★☆
Great item, great price, it took longer than expected, but eventually got here
Verified Buyer
purchased on 22/07/2022
Answer from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
5
/5
★★★★★
Problems solved quickly and well.
Geverifieerde Koper
purchased on 05/07/2022
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5
/5
★★★★★
Excellent website, good prices, quick service and delivery
Verified Buyer
purchased on 01/08/2022
Answer from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
5
/5
★★★★★
Fine
Acheteur Vérifié
purchased on 04/08/2022
Translated review
3
/5
★★★☆☆
My order took a month to arrive and without explanation, stuck in transfer, it's a bit long for an item in stock.
Acheteur Vérifié
purchased on 08/07/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5
/5
★★★★★
Hello super fast delivery and very good quality product
Acheteur Vérifié
purchased on 03/08/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5
/5
★★★★★
Perfect *****
Acheteur Vérifié
purchased on 04/08/2022
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
5
/5
★★★★★
Very good service,have to be patient but okay
Geverifieerde Koper
purchased on 12/07/2022
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4
/5
★★★★☆
First positive experience, arrived in a reasonable time, the pity is not being able to track more accurately the product purchased but overall well.
Comprador Verificado
purchased on 26/07/2022
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3
/5
★★★☆☆
I had no trouble navigating the site, and the delivery of the products and telephone contact were correct. However, as far as the products are concerned, I was disappointed by the decal sheet.
In fact, for the high price of this DACO DECAL item, I only got a few roundels and badges, but NO fuselage code, and only one profile out of two (same for the wings above and below).
I was hoping to receive a more complete and detailed plate. Thank you for your understanding.
Have a nice day.
Acheteur Vérifié
purchased on 15/07/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service