★★★★☆
based on 39201 reviews published
Latest customer reviews
While they got 2/3 of the order correct, they shipped an item that was incorrect. The item they shipped was no where even near close to what I paid for. Getting a refund on that item, or the item was difficult and required multiple e-mails to resolve. They opted to refund the cost of the item, but did not refund the added shipping cost they charged me. I will not be ordering from them again, and would advise others to avoid doing business with them.
Quick efficient service and delivery if items on time. Communication from the sellers was excellent.
I discovered this site a little while ago by chance and I'm not disappointed. The choice is vast and orders are processed and dispatched quickly. I highly recommend it to all model enthusiasts.
Fast service, very well packaged product
Excellent site, great selection and fast delivery
Everything great, highly recommended
Very good relationship management
Very satisfied
I'm still waiting for a reply for the figurine I ordered in February.
The order was delivered to the right place on time.
Wide selection of items and the goods ordered arrived earlier than expected. Excellent!!!
Great product. Everything advertised.
Even with the price to ship to the US I was able to get a deal better then local prices, shipping was actually faster then I expected. I will be booking and lurking for deals in the future!
Service was great, shipping was fast, would have given 5 stars but the package was wrapped only in bubble wrap and was very damaged when it arrived. Luckily the model in side wasn't.
Box not suitable for the size of the product, you folded the top of the box.
Order received on time.
The order took far too long to reach me.
Exactly as described and what I needed. Thank you!
Super service from order to shipment. Always gladly again
Fast, careful shipping. Wide choice of models and accessories.
Very satisfied
NO DELIVERY PROBLEMS
Great product, arrived earlier than expected!!!!
Very good and very fast, thank you.
The stock was not up to date at the time of purchase, and I was not contacted to find out. In the end, the order was cancelled after an exchange of a dozen e-mails. The refund only came a month later.
Delivery received ahead of schedule.
My order included 6 models, and 5 out of 6 were the right ones. Surprising response, at first I get a reply asking for photos. Then they wrote to me asking me to send back the model that didn't correspond to the order, without even giving me any information about the one that was expected... finally, as trust reigns, they told me they'd send me the other one after I'd returned the wrong model. Commercially speaking, it's very average, and what's more, it's up to me to go fishing for information... great, guys! Too bad you're the only ones to distribute metal earth in France.
HERVE cordially for this order and happy May 1st.
Very quick turnaround from order to delivery. Catalog product meets our expectations
No problem with every order
Serious site and fast both in finding the item and fast and accurate shipping.
I did not receive the product that I ordered. I have been in contact with customer service and I anticipate the problem will be resolved.
3 months waiting for the parcel ... And the article page guaranteed delivery within 3 days ...
Very good quality and delivered very quickly. Thank you
Best company there is
Fast efficient perfect! Highly recommend
Product met my expectations. All good so far. Unfortunately, the delivery time was a bit long.
Quality model with plenty of choice
Perfectly packaged!
Site very well done, fast shipping, packaging ok