★★★★☆
based on 37931 reviews published
Latest customer reviews
I did not receive my order in full on January 10, 2022. On January 14, 2022, I made a sworn statement that I had not received my order in full. I also enclosed a copy of my order, specifying the missing products. To date, Friday 21 January 2022, I have still not received all my products. As a 1001 HOBBIES customer, this is the first time this has happened. I hope to receive the remainder of my order very soon.
The previous order was never delivered because 1 item was out of stock. Finally after waiting 4 weeks my entire order was cancelled and refunded, including the items that were in stock. Still placed another order but have been waiting for at least 2 weeks. Status is "pending" but I wonder if the order will actually come.
Never again.
DEFINITELY A RICH ASSORTMENT OF ITEMS-SEARCH ON THE SITE QUITE GOOD-THE ONLY DRAWBACK AS FAR AS MY RESEARCH ON MILITARY VEHICLES IS CONCERNED, IT'S NOT ALWAYS EASY TO FIGURE OUT THE SCALE. OTHERWISE ALL OK.
Compliant
Good service a lot of choice follow-up excellent package bought several model realization very good everything I expected to renew it should not hesitate to buy. r g
Very easy to order and vast selection for those who, like me, prefer to change and have new experiences in modeling.
Two things pre-ordered. One for the beginning of December, the other for August this year. When the first item was marked as available in the store and nothing happened, I sent a support request asking if the goods would only be delivered when the second item was also available. I got the answer that they were sorry, the first item was no longer available. Six weeks later, it is still in the store as immediately available. At least the cancellation of the order went smoothly, even if it took a long time.
Fast delivery in 48H, it's been more than 10 days since I ordered for the first time from them and unfortunately nothing received, the payment was debited in 48H however, big disappointment.
Beautiful miniature at a fair price.
Hi! all ok with the order arrived,only the delivery was not too fast and the updates on the status of the shipment insufficient.To review also the customer service over the phone,left me quite puzzled and dissatisfied.Regards Gianfranco
I understood that you had a problem, so we'll see about the next order for a real and, I hope, more than positive opinion.
Accurate order and fast delivery
Very rich site. Only choosing paints is complex. Delivery on time, solid package. Meets expectations.
Order dated November 21 still undelivered and no response to my requests.
I placed an order in December, which said that it would be at home in 6-7 days and after spending those days waiting for a month, in the end I gave up waiting because they do not even know when it will arrive. I am waiting for a refund
Good service, fast shipping and well packaged product.
Delivery on time, with reminder emails to warn and reassure the customer. All the best.
Very long lead time, almost a month late, and hesitant communication about the delivery date. Unsatisfactory
Easy website! Attractive prices! Neat packaging! Speed of delivery! No complaints!
I'm 1 bit disappointed with the delivery time. I placed my order before January 1, 2022, and the package arrived on January 20.
Simply super
I have already canceled the above order three times, but have received no response or reply to date. Only the message that the payment has not arrived. Now once again I cancel my order! Thank you!
Thank you for fast service you have earned a new customer
Fast and accurate
All perfect!
Superb Notre Dame model, I love building it, very precise assembly instructions, nice product, very good finish.
No problem for the second order which gives me a very good opinion on the seriousness of your site So see you soon....
Just right
Very interesting website and affordable prices.
Very bad shipping time
Long waiting time for ordered items 3 months. Problem solving okay.
After visiting a store in Paris, I benefited from the expert advice of the owner, who spent a lot of time explaining the different possibilities and levels of difficulty of the models. The purchase was for my 8-year-old child. He was delighted with his Christmas present! I sincerely recommend it!
As efficient as ever... thank you
Perfect
Nothing to complain about, satisfied
Good communication after purchase delivery etc and not a ridiculous delivery charge as I live in the highlands will be purchasing again soon
Very well done...I'll definitely use it again!
Top processing and delivery times!
Nice site but delivery time a bit long. Product conforms.