★★★★☆
based on 37931 reviews published
Latest customer reviews
When I report to ask something and I don't get an answer, that's bad for me
Nothing received!
Nothing received.
It took a while for my order to be processed, but overall I received my parcel in a satisfactory time. Very satisfied with the service.
Enhanced website
Not at all satisfied. Christmas gift not received so order cancelled in early January and still not refunded!
Order not delivered after more than one month of waiting. No communication. Refund requested from PayPal.
Delivery time too long, not as advertised, impossible to plan a date.
Very good order control and customer service
Ordered on December 1 for a Christmas present and delivered yesterday, January 19! All said and done, I won't be going through this site again.
Very good It would be nice to put the refs of the paint on the general with the name of the color to avoid going into detail we gain in ease of choice
Hello. No particular problem on the site. In relation to my order, I received a duplicate product. I contacted the service again and the problem was quickly resolved. He sent me another model. Very quickly. No complaints
Rather long preparation time and difficult to find the tracking number on the website. The information sent by e-mail is incomplete. Otherwise order delivered on time and well packaged.
I still haven't received the order?
Easy ordering, products available, order processed quickly, fast delivery
Lame. Put products online that they don't have in stock. Avoid at all costs.
Order placed on 10.01 only on available items. One week later no news. After a phone call, the saleswoman told me that there had been some computer problems ... On the other hand, I didn't notice any problems debiting my bank account the day after I placed the order! And to this day I still haven't received anything. A real ad for Amazon this site ...
Excellent
Always delivered on time
Bad, many problems but no dishonesty.
Nothing to complain about!
Easy
Everything is perfect, site cde and fast delivery.
Ordered on 09.12.21 for Christmas (delivery time promised 3-4 working days) until now 20.01.22 still nothing..... came email that the delivery is delayed because of an article (same scenario as with the other customers)..... Of course canceled after a few emails after New Year's Eve.... Now I'm still waiting for my money... 14 days refund already expired, still nothing.... Simply outrageous
Satisfied
My September order still hasn't arrived, meanwhile it's still a week before February....
Bad packaging, the passepartouts were free to bang in the package and were slightly damaged on the sides
I have not received any goods. My money has still not been refunded. After almost 2 months. Never again.
Everything was great, it was delivered quickly and the order was beautiful. I will definitely buy again
Good service and fast delivery.
After many mails and much too late my order finally, received.Am actually used to different .
I placed an order some time ago I think more than a week ago now and still haven't received anything. Delivery time is really taking way too long.
All in order and right on time
Everything perfect
Arrived timely and in excellent condition
Goods never arrived No reply to emails
Excellent
Very good experience with a shipment coming from Paris to British Columbia, Canada.
I am still waiting for my stuff after 3 weeks. They barely respond to inquiries. Delivery time was 3-5 working days. Now the order has disappeared and they blame PostNL. They will call back today. I am curious. But this is not progressing.
The kits and paints at 1001 Hobbies are rare finds; hard to get anywhere else. Through them, I have access to challenging, super-detailed model kits. I love this place!