Reviews 1001hobbies

Easy to navigate website. Fast delivery. Happy with purchase. Recommended seller.

I made a purchase in November. After 15 days I didn't know anything about it, so I looked at Correos. The package had not been sent, although they told me it had. They are liars and scammers. After commenting on social networks, some people contacted me to file a group complaint, they all got scammed. Do not buy here, or you will regret it....

Excellent!!!

I still haven't received anything or even a notice

Pieces not included

THE PARCEL HAS STILL NOT BEEN DELIVERED!!!! I HAVE BEEN WAITING FOR OVER A MONTH!!! I CAN'T TRACK THE SHIPMENT EITHER BECAUSE IT WRONGLY SAYS THAT IT HAS ALREADY BEEN DELIVERED!!! I'LL BE IN TOUCH SOON AND EITHER WANT MY DELIVERY AT LAST OR MY MONEY BACK!!!

I'm only giving this rating because you asked me to by email. I honestly can't understand why, you should rethink your automated processes. I find your methods questionable. You can only order things if you become a member. You list items as in stock that you don't have and only offer a voucher as a replacement. I insisted on a full refund by email and of course I got it because I have every right to get my money back and you know that. Unfortunately, I failed to officially cancel my membership. You are free to officially remove me from your mailing list, you have my permission.

Delivery took way too long.

Good service, will definitely use again.

-,,.

Excellent quality. quickly delivered! Thanks so much.

A little cumbersome payment, but fast enough delivery. good price

Great service

Excellent service, really pleased with my order.

Very good.

Very confusing information with the shipment I don't know how I can track it, it hasn't arrived yet but I hope it will ^^

Ordered x2 Graf Zeppelin and X5 Kilo models, received a box with a dispatch note saying all above enclosed, but actually only x1 Graf Zeppelin and x3 Kilo enclosed. Repeatedly contacted and made this known to 1001hobbies, but days later and still no answer from them to acknowledge let alone deal with problem.

I placed an order you took my money then told me the the product was not available and had no refun I feel that I have been cheated and I will never buy from you or recommend you to anyone and I will make my fellings know on social media. What a bad company

A faster response time would be desirable

Very good delivery perfect .nothing to complain about

The delivery was very good

The only issue I have with this company is the web site’s search engine is difficult to use and refine to what I’m looking for. Example: when I want to see all details and accessories for a 1/32 scale P47, that is all I want to see, not all 1/32 scale details and accessories.

What I bought has arrived, but my two orders were placed on the same day, they brought them to me together but they counted the shipment twice. I complained about it but they did not pay attention to me.

I received the wrong item and returned it as requested but have had no replacement, refund or any response since.

Amazing range of models to choose from. Good prices and fast service.

Everything was well organized, only drawback is that all communication was in French, a drawback for me

Everything arrived in perfect condition and very fast !!!!

Clear uncluttered web side

Very satisfied with all aspects.

Very good *****

Sent my order quick! Kept me updated on the shipping status too.

Placed an order for Xmas, with a published delivery time of 2 weeks. Should have been plenty of time. When there was no sign of it, I had to contact them to chase delivery. To be told there’s no way it would be delivered for Xmas! Therefore I had to cancel! COMMUNICATION IS PARAMOUNT.

The website was easy enough to use but my package arrived extremely late and the box looked like it had been run over by a truck. Won’t use this website again

Came in time at first was a bit wary as it was shipped from europe and thought it might get delayed but pleasantly happy that it came on the day stated on delivery thank you very much

Order service good model purchased very bad not user friendly to build directions very bad had to trash the J 3 Cub model

Service is escellent from start o finis!

I am not going to give them any star for the bad management since November 27 I am waiting for my order and nothing, now let's wait how long it takes to return the money, the truth is a shame because we had planned to order several times this year.

The order did not arrive. They wouldn't pick up the phone. I managed to get in touch and cancel the order. I am still waiting for the money back and the deadline has passed.

I had no problem, Customer ⁹service was great delivery was fantastic

No