4.2/5
★★★★☆
based on 36826 reviews published

Latest customer reviews

5 /5
★★★★★
Perfect order tracking
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Ángel P.
purchased on 08/01/2025
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
5 /5
★★★★★
Fast service, well-protected product
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Roger C.
purchased on 15/12/2024
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5 /5
★★★★★
Easy to find the model you're looking for. Good communication, on-time delivery.
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Francis Louis G.
purchased on 24/12/2024
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5 /5
★★★★★
Nothing to add..I found what I was looking for.
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Enrico P.
purchased on 27/11/2024
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5 /5
★★★★★
Perfect
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Dominique B.
purchased on 12/12/2024
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5 /5
★★★★★
It is a site that I would recommend to all modeling enthusiasts because of the wide selection of models and material it offers. I find it exceptional
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Salvatore I.
purchased on 02/01/2025
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4 /5
★★★★☆
Despite the very average packaging, I am satisfied with the products I received.
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Elian E.
purchased on 03/01/2025
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4 /5
★★★★☆
PUT MORE BUBBLE WRAP IN THE BOX: APART FROM THAT, I'D RECOMMEND EVERYONE TO GO AND HAVE A LOOK AT THE SITE, WHERE THERE ARE LOTS OF PRODUCTS...
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Mathieu G.
purchased on 11/11/2024
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5 /5
★★★★★
Product as ordered, in perfect condition, delivered ahead of schedule.
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Daniel M.
purchased on 16/12/2024
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
2 /5
★★☆☆☆
Website is comprehensive and clear
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Rob K.
purchased on 07/12/2024
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5 /5
★★★★★
Perfect! I recommend
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Herve C.
purchased on 12/12/2024
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5 /5
★★★★★
Clearly arranged. Fast shipping. Good selection and very stress-free.
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Ruben M.
purchased on 08/12/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★
Great service as always
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Carlo D.
purchased on 31/12/2024
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1 /5
★☆☆☆☆
The thing about these people is a joke. They send me an open product with a missing component, I claim for them to send me an unopened product, they reply that they do not have stock and it is out of stock and that they will see if they can find another supplier to send me that component. If we look at the return policy of the company, it clearly indicates that if a package is open they do not accept it, but nevertheless, they do send an open and incomplete one. And when I get serious and tell them that I want to make the return and recover the full amount of money, they answer me that ok, they accept the return but that the transport is on my account. Unbelievable. At the moment I order the bank to return the charge of the card and I will send them the product if they bear the transport costs. It is a problem generated by them.
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Javi G.
purchased on 04/01/2025
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Answer from 1001hobbies
Hello Sir, We regret your feedback and apologize once again for the situation you have experienced. However, we would like to clarify a few points. You ordered a Futaba radio control, whose box is meticulously weighed before shipment to ensure its contents. However, you contacted us to say that you had received a supposedly opened or second-hand product with the receiver missing. This seems unlikely for a product in this range. Despite this, we immediately contacted our supplier. They confirmed that they had shipped the missing receiver directly to your address to resolve the problem quickly. Unfortunately, you did not accept this solution and preferred to request an immediate refund. We simply asked you to return the remote control once the receiver was received, in order to limit the shipping costs between Spain and France, which are significant. We remain at your disposal for any further information and hope to be able to clarify this situation as soon as possible. Yours sincerely 1001 hobbies
1 /5
★☆☆☆☆
Do NOT order anything from this company. I ordered some model paints on 12/27/24 and received a used, EMPTY, folder on 1/10/25. Had to email them twice to get a response for a refund and now I have to complete and sign an affidavit and wait for an investigation. Horrible service, stay far away from this company.
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Curtis C.
purchased on 27/12/2024
5 /5
★★★★★
Many colors available, fast delivery, I recommend.
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Jean-paul P.
purchased on 03/01/2025
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4 /5
★★★★☆
A little long for delivery
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Pascal L.
purchased on 02/12/2024
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5 /5
★★★★★
Everything perfect. Shipping, products and timing.
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Álvaro O.
purchased on 10/12/2024
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
5 /5
★★★★★
CLEAR! Everything went well (just the relay wasn't the one I'd chosen, but nothing to do with 1001 Hobbies).
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Nicolas R.
purchased on 08/01/2025
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4 /5
★★★★☆
Shouldn't be anything faster with shipping
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Sicco V.
purchased on 29/12/2024
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1 /5
★☆☆☆☆
I bought a body for an RC car and not only I got something totally different, but all I have problems to change and send me the body. Trying to talk to them by phone is mission impossible and the shipment has to be by Correos or you have to go to get it yourself!!!! Never again!!!
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Iban H.
purchased on 06/01/2025
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
3 /5
★★★☆☆
If the paints are original, if the prices are attractive, the additional re-labeling of the original labeling is no more than brilliant, masking the jar references and colors so that you no longer know what you're dealing with. Zero points
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Gérard B.
purchased on 03/01/2025
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5 /5
★★★★★
I received what I had ordered and well wrapped in gift paper. Oh top.
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Rudy M.
purchased on 21/12/2024
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5 /5
★★★★★
Fast shipping. Before Christmas.
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Laurent D.
purchased on 14/12/2024
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4 /5
★★★★☆
I think you guys did a great job in timely delivery despite being international shipment. But the only problem is the "humbrol enamel thinner" was leaking 90% of it is leaked out because I am guessing customs guys opened it and didn't close the lid properly. But I am ok having that 10% left. At least my daughter's painting project continued without any impediments.
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Sunil K.
purchased on 28/12/2024
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5 /5
★★★★★
Perfect transaction! Delivery to the relay as planned, item in perfect condition very satisfied, thank you to everyone!
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Alan B.
purchased on 23/12/2024
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1 /5
★☆☆☆☆
I am very dissatisfied. Delivery guaranteed according to the site before Christmas . Delivery on January 10th . I can hear in this period that there are delays but do not guarantee your deliveries to continue to take orders knowing that you can not meet your commitments. In short, once the delivery has been made, no apologies and nothing. I ask for a gesture for the delay (I could have cancelled the order or sent it back) and then they send me an e-mail offering me (with an e-mail explaining my good luck) 5 euros as a voucher on a future order (my order was 110 euros). Who are they kidding? I don't panhandle, so I'll leave you your 5 euros and buy my figurines elsewhere.
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Alexandre D.
purchased on 16/12/2024
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5 /5
★★★★★
Fast delivery times attractive price
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Didier G.
purchased on 09/01/2025
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5 /5
★★★★★
Material arrived intact.
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Tiziano O.
purchased on 12/12/2024
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4 /5
★★★★☆
A little disappointed with this order. If I hadn't called the excellent customer service, I wouldn't have known that the product I ordered was no longer available. I therefore had to recommend a longer delivery time, and as a result I didn't receive it for Christmas. On the other hand, the product is very pretty and I'm very satisfied with it. One important remark: the delivery was in a box that was much too big, so it was damaged on arrival. Not too much breakage, but the door mirror on the fiat 500 broke clean off. I put it back together .....
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Sylvie C.
purchased on 18/12/2024
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