Reviews 1001hobbies

Communication, shipping time and packaging were fine. Content not so much.

Perfect

I ordered something 04.12.2021 Today is 16 .01.2022 . I still don't have my order .

Order placed on December 7, guaranteed delivery before Christmas. No information on order tracking, I've only just received a refund (January 16) with no news beforehand. Avoid.

Processing took almost two months and only took place after Paypal was activated.

Perfect, nothing to complain about

When ordering it was not indicated that it would take time to arrive ...recu le 24 décembrez !!! That's hot for christmas presents. And when I e-mailed to find out why, I was told only that some items would take a long time to arrive ... without offering to send the ones that were in stock. The result was a lot of stress for me, which I wanted to avoid in the first place!

Very good fast shipping , I recommend

Very good, impeccable service, caring and attentive.

Extremely fast delivery to the USA. Great prices compared to US companies, too.

Speedy delivery, well-packed, reasonably priced.

Ease of ordering and site ergonomics

No organization! 2 items bought supposed to be in stock but 1 of the 2 was not in stock and sent later (and therefore after Christmas, great ...) And the 1st was supposed to arrive in relay parcel, but the center of the post calls December 24 to tell me that it is not eligible for delivery in relay parcel ... I had to free time on my work time to pick up my package at the sorting center post! Neither done nor to do ...

Although I've had great difficulty with delivery (due to poor service from Mondial Relay), I think your site is fairly well supplied and we can find everything we need for our pleasure. However, allow me to point out a few problems, namely the impossibility of reaching you by telephone (it was just before the holidays, so that explains it). which prevents us from ordering small quantities, i.e. a renewal of paint pots or a spray paint, but above all, don't put the labels on the reference of the pot, we don't know which color it is and we have to peel off the label and make a new one for each pot, otherwise I'd order from you again, because you're still very professional, and that's the main thing!

Have placed an order 29/12/2021 and also asked recently what the state of this order is, yet no one has replied to my request as of today 15/01/2022??????

Clear and informative

Super article merci

All orders are dispatched promptly and with care. no problems encountered.

Price a little high compared to the average. Availability not always up to date!

Recommended site for seriousness and d efficiency. The package is well made and protect the product.

Very good

Not detailed that set comes with EU plug. When raised with support was basically told if you don't like it, return it.

Enjoy the reception!

1 star is too many. Goods were in stock and I ordered. After some waiting time where my order remains, I realized that a model from Japan is backordered. I need the color I had ordered. No information about the remaining of my order. No answer to my first inquiry about my order. Second inquiry was answered with a standard text. Probably didn't even read my request. Third request for partial delivery is out. First time ordering there, that's no way to make satisfied customers. No wonder they advertise money back so much! This is the first and last order I placed with 1001hobbies. Never again!

No worries, everything went smoothly

Good service, deliveries ok, site difficult to navigate, items too expensive compared to other sources: eg I bought the MERCATOR 208 € instead of 335 on 1001Hbbies - supply: no stock often for the most interesting items otherwise there is a wide selection

I placed my order on December 3, 2021 and after months of waiting I still haven't received anything.

Models completely in accordance with description 2001hobbies impeccable kits and regular follow-up and very honest the store gives regular information for the said package thank you very much!

Nice and quick delivery. Will use again.

Super packaging, as described, makes shopping really fun, definitely to recommend !!!

Order placed Monday the 10th, still no delivery on Friday the 14th. Sent mail yesterday, no reply. Called today, automatic answering machine "we are closed". I will never order anything here again, what a bad service.

I was sent the wrong item and therefore my son did not have his present for Christmas. The company still hasn't sent the replacement as they are waiting for the item to be returned which was nearly 2 weeks ago! The item sent in error was a fraction of the cost of my intended item. They have a considerable amount of my money and no product to show for it at present. Will not buy from again.

Everything was perfect, the delivery was fast and the driver was pleasant and friendly.

In the new site, it has become difficult to find static models of 1:43 scale cars

Order received in more than good time!

Fast and secure shipping, very good site that I recommend.

In general, I would give 1001 hobbies a 5 star rating.

Delivery was not made because the puzzle was no longer in stock. There was no notification from 1001 hobbies.de about this. Repayment of the money already paid was only made after a claim and took a long time.

Best

In reference to the navigation on the page what happened to me is that it did not specify the language of the product, in particular the instructions, which is why I had to return it. In the delivery and other things all correct; except in the return that I had to pay the refund and it cost a lot. For reimbursement in my opinion ( I have met with other companies ) give facilities in this aspect in sending the labels by email so that the return is free ; I do not know if it could be done and not make an excessive outlay. Some kind of postage.