Reviews 1001hobbies

It was a gift. The order was placed on the 26th and on their website they announced shipping in 3-5 days and it arrived today, preventing it from fulfilling its function. If they can't meet the shipping deadlines they should have informed you in advance. it is not acceptable.

Easy search on the site. Fast delivery. Repeatable. In short: very satisfied.

Did pay and received NOTHING. No response to emails!

It has taken co if they came from Aystralia by boat.

I haven't received my order for ages. I am therefore very disappointed with the current state of affairs.

The product fully meets the expectations. Moreover, I could count on a smooth delivery. The product was also packed very securely.

Whenever I have dealt with them they have been very good and helpful

Everything OK

Excellent products and customer service.

I then requested a refund of my payment. At least that worked. Unfortunately I don't have the kit now, but I won't be ordering from1001hobbis again.

Very satisfied with delivery site and product. 5 stars

Great service! Would order from them again!

It is a good site and reference for modeling

Very poor quality compared with goods provided by other sites.

VERY GOOD

Any purchase is always satisfactory

Everything in order, gladly again

Very satisfied

I have still not received the delivery and have not received any information about the delivery.

Poor

I have been waiting for my order for over a Monday and have not yet received any feedback

Pure chaos, zero customer service

Lots of choice but long waiting times/delivery times

Though expensive but it is a very good website

Delivery times on the site do not match actual delivery times. In fact, I still do not have my delivery!

Order NOT yet received !!!

I didn't get anything in

Wasn't informed from the start about import fees and still being charged VAT also so that was a downer. But the refund process was quick and the one and only time I had to speak to the team it was dealt with quickly professionally and the lady was lovely. Just the whole journey as a whole was disappointing

Still not received my order valued over £160 since last July 2021 and had no info

I made 2 separate orders, the first turned up. In my account it says the second order was added to the first, but I haven't received it and they have still charged me a large postage cost for each very small item. I have emailed them and had no response.

Huge choice of excellent products. Competitive prices and good service.

I have been charged twice for my purchase and not received a refund. Neither have I yet received my goods. Poor customer servic0

Been waiting for a refund for nearly 3 weeks and still no sign

Excellent

The negative assessment is for having put on sale products that instead it was impossible to find and having ordered in early December in order to receive x Christmas this misunderstanding has created me a bit 'of problems ... Excellent instead the management of the problem a customercare always present with email updates and the resolution in the total refund took place in the time needed for foreign bank ...so to avoid the larks as sales and give real availability of products only then you acquire loyalty from customers!

The model car was different from what was ordered ,plus the wheels were broken

Nothing is perfect, you have a great choice, but not always competitive on prices. Sincerely

Clear site, very pleasant to consult, all the information well arranged to place the order easily, very clear flow of information, deadlines respected including by the carrier (logistics independent of the merchant so risk of breaking the chain) note 5/5. Thank you very much!

Great navigation great service and fast delivery

Very good! Thank you very much!