Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/05/2022
Everything went great, good product, gladly again.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/05/2022
Wide selection of less well known kits at fair prices. User friendly on line purchasing. Reliable delivery.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/04/2022
The order was delivered to my billing address in Arizona instead of the delivery address in Michigan...
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/05/2022
Deadline not met. Shipping costs higher than competition. No information during the waiting period. Apart from a sympathetic response when calling their switchboard. Ordered the same products + 1 other from a competitor. Delivery in 24h00, for the same price. Postage included. Perhaps the business and service model needs to be reviewed. Perfect packaging. And without animosity.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore essential to us and we take them very seriously. However, we would also like to inform you that there are 3 concepts to take into account on our site: In stock: dispatch within 48 working hours. These are physically stored in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier and are generally dispatched within X to X days of the user's order, depending on supplier lead times. Not available: these products are currently out of stock and cannot be ordered at the moment. The product you have ordered will be shipped within 1 to 2 weeks. We wish you an excellent day. 1001hobbies customer service
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 03/05/2022
Finally got my order and everything is fine
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/04/2022
very good, very well stocked catalog, excellent service. recommend it
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 21/04/2022
Extensive catalog and fast shipping.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 26/04/2022
rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2022
very good, well packaged, no problem
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/05/2022
I got ruined in bullshit, on the 2cv of teleguided rally the parts are overpriced and for only one part you need at least 50 others.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/05/2022
Excellent web site for modeling enthusiasts. Good shipping service
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/05/2022
Very good navigation on the site. It takes a while to order because they don't have everything in stock.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2022
Well satisfied with the order.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/04/2022
Very happy with my purchase, it made it to me in the US in around 10 days. Great company!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/04/2022
The prices are not bad at all (except maybe the shipping is a little pricey but that could be because of my destination) and the delivery was fairly quick. My product came in perfect condition and I’m very satisfied with this website!
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 03/05/2022
Beautiful and very rich site. I will definitely purchase again. I recommend it.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 26/04/2022
Received my package only in the bubble wrap with minor box damage. I consider that lucky because most items are usually bubble wrapped then placed in a box for shipping.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2022
Very good, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2022
This is my 4th order and I am very satisfied with the service / the site / the choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2022
The product delivered corresponds entirely to my order. The order was processed quickly and smoothly.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/05/2022
I obught the Chucky Backpack, as it was the only place that had a reasonable price! It took a little longer than expected to get to me, but I'm SO happy with my purchase.
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 14/05/2022
Good
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/04/2022
Definitely of a very good standard
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2022
Despite a delay due to the supply of the work ordered, the team was very responsive to the message and made a suitable decision very quickly. Thank you.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/05/2022
It was worth the wait….. beautiful
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/05/2022
I'm satisfied with my purchase as well as my experience with 1001 hobbies.com. I absolutely would use their services again
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2022
very well
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/05/2022
Very fast and effective
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/05/2022
smooth delivery, navigation somewhat confusing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2022
very good, very fast delivery, good contact, I recommend this shop.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 23/05/2022
Electrical items supplied to UK may come with European plug. This was not clear and buying from a .co.uk I thought I would be getting a UK spec item. Possibly in breach of Plugs and Sockets etc. (Safety) Regulations 1994 by selling to UK market?
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2022
Order conforms and in very good condition, fast delivery in a box just the right size.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2022
Record-breaking shipping and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2022
Very good service and follow-up, accessories models hard to find elsewhere, bravo!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/05/2022
Delays too long as usual
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/05/2022
Order received after 2 weeks. Unfortunately oder some information aboutdue status. But still reasonably satisfied.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 19/05/2022
Package sent from France to Canada thru the post office was only bubble wrapped!?! Won't use them again!!!!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2022
SUPER BOX
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 21/04/2022
DON'T ORDER FROM THIS SITIO! I still have not received my package and it is already almost two months. I have written twice and not heard back, and finally when I called they promised to have an answer to where the package was in three business days and have not contacted me again. Pure crap, I would never recommend it, it would be 0 stars yes there was the option. DO NOT ORDER! It's been nearly two months and I STILL have not received my package. I wrote to customer service twice and got NO reply, and when I finally called to demand answers they promised to contact me with info on where my package was within 3 business days and NEVER got back to me. Awful service, do NOT recommend- I'd give it 0 stars if I could.
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