★★★★☆
based on 37931 reviews published
Latest customer reviews
Nothing to say
Following the purchase of a model that I returned without opening the package (because the person had bought the same model ...) I bought another model while waiting for the refund of the first since 07/12 no refund no news and unreachable by phone .... for purchases fast delivery but returns is something else
The products are outstanding and hard to find elsewhere. I like the challenge of the detailed models. Ordering was easy and delivery was prompt.
The equipment ordered arrived correctly during this festive period, enhanced by the pandemic...;-) The only downside is the product listing on the site, which sometimes makes it difficult to find the product you're looking for. And the response to a request for information doesn't always arrive (unless I'm mistaken). But given the range of products on offer, nobody's perfect. I am therefore satisfied. Sincerely
Shipping takes too long
Very good
I RECOMMEND
Great service and excellent products...when available. Bravo to the whole team!
Fast and wide selection Borderline paint that's almost dry
Serious site that also gives good advice
Exactly the product I was looking for, fast and careful delivery.
Good and fast
A bit slow. Also, due to our absence, they left the package at a neighbor's house without notifying us, so we didn't know what had happened to the package until the neighbor told us he had it. For the rest, everything was fine.
Found the model I was interested in, ordered it, and in four days received it--great experience
Perfect
Fast and efficient delivery, products correspond to the order, it's very good.
Wide selection Good search capability
I understand the timing of my order, but when you assure that it will arrive on time, you have to do it. Besides, there is no instructions on how to return the product.
It's a shame the paints aren't included.
Good value, quick post
Easy to use web site goods well packed and speedy despatch I experienced a problem with an order this was speedily rectified even though it was the Christmas holidays I would recommend this supplier to anyone and I will be purchasing from them again
Simple and efficient, find what you're looking for fast
Bad experience with this company and customer service.
Attractive price. Fast delivery. Thank you
Hello, I'm happy with the service except for one thing... I'd like to get in touch with you to send the remote control car back to you because the reverse gear works very badly, roughly one out of 10 times, but it's impossible because I can't find a way to contact you on your website. What should I do?
Delivery as ordered
Satisfied
Overall ordering experience was great. Delivery was fast considering the current circumstances. Everything came within a rather secure and good condition box. However, my only issue would be related to the Scania R730 Streamline model that I ordered. For a newer person they may not receive what they thought they'd get as the products images does not match what you are actually purchasing. Before I ordered, I checked the models number and it referenced many of the same pictures, but of a different configuration. I would like to see accurate images for each product. That would be my only negative. Everything else about the order to delivery was brilliant. Thank you.
Order incomplete, boat not possible to assemble waiting for supplier no news since 25/12; customer service replied but for the moment I have no solution. So I can't give you the highest mark, but the order went well, the package was well packed and received in ten days.
Fast delivery
Could not follow the trajectory.
Vvvvv
At this high price I was expecting a thick plastic cockpit like the original. What I got instead was a very light, poor-quality plastic cockpit. And when I see that I have to pay for a possible return if I'm not satisfied, this would be almost the price of a new model. I'm very disappointed.
Arrived very quickly, good communication from seller.
Good, only issue is lack of order confirmation e-mail detailing what I had purchased. Received the Credit Card payment confirmation, OK, but nothing else, which is unusual from an internet seller. Would be 5 stars otherwise. Delivery was fine, took 6 working/business days to arrive. Thank you
Excellent selection, simple order process, quick delivery.
Delivery time too long. A date should be given if shipment cannot be made immediately.
Great site
Price was fair and shipping was fast. It could have been packaged a little better but product was undamaged. Would definitely order from them again
Wide, well-stocked selection. Availability of products a little long.