★★★★☆
based on 37931 reviews published
Latest customer reviews
Everything was fine. Except for the shipping that took a while. And I bought twice by mistake and one shipment did not give me the option to return and they sent me twice the same order.
Very fast delivery perfect order
Easy to place orders on the site, delivery is fast and true to order.
The navigation through the mobile regular. The delivery, although it was a little late but it arrived on time and the product was perfect.
No problems with delivery or order, I'm extremely satisfied.
Practical and well-stocked site. Fast delivery.
I’m only giving 2 stars because the items were fine when they eventually arrived. Listed as 3-5 days delivery, they arrived after 13 days. They don’t answer the phone or answer emails. I paid extra to use PayPal, and extra for gift wrapping. The gift wrapping was appalling. Items arrived too late to give as an Xmas present. I won’t be using this company again.
Very happy with the service. Received all items ordered in perfect condition and in a reasonable amount of time. Will use them again.
Well stocked, clear portal, accurate and fast service.
Extremely long deliveries
On time agreed, material is good and arrived in good condition
Pretty poor communication, no response to my emails for over two weeks, goods only arrived after almost three weeks! Other providers manage the same in three days!
I purchased 4 1/24 model car kits, they were delivered intact in time for Christmas and the shipment was tracked step by step. Thank you!
Good delivery, on time and the site is easy to use.
Well-prepared site with easy-to-use navigation
Very good, full of good ideas
Navigation on the website is very clear and they have quite a large selection of exactly the right time periods I am looking for. Also, payment is easy and delivery is fine. I unfortunately ordered during the holidays so the delivery took a bit longer but that was not due to 1001hobbies but to PostNL. This website is my favorite place to buy my figures.
I am satisfied with 2 products purchased. Now, I regret that they were sent very late. When I placed my order (November 27), 1 of the 2 products was in stock and the other should have arrived within 2 to 4 weeks, i.e., before Christmas (they were Christmas gifts, so I was confident I'd be able to get them in time....). Unfortunately, after some time, I received a message from the site telling me that, due to stock shortages, my 2 items were going to be shipped to me after Christmas for receipt on the 30th. The baubles!!! No more Christmas presents!!! Fortunately, it was for people who no longer believe in Santa Claus and who had to make do with gift certificates while waiting for my parcel to arrive... I think a commercial gesture would have been welcome to compensate for this delay... Too bad they didn't offer me anything (even though my order was around 100 euros, which is no small amount...). So I'm a bit disappointed...
Easy access. clear operation
Site very well done.envoi rapide.tres satisfait
Well
Very attentive to its customers. flawless service even when there are delays, which is understandable. thank you and see you soon.
Great store with very pleasant prices. Tracking via a French shipper and website is the only thing that could be better. All in all , incredibly satisfied!
When you can't find out where the package you sent is, and it gets lost along the way, you're not selling! When they tell you that you have to wait 15 days maximum to be reimbursed, and two weeks later they tell you that there's no claim on your file, it's a disgrace! don't buy from them, they're really incompetent! you'll have understood, I'm very disappointed!
Everything was ok, but I was not satisfied with the delivery time. They wrote that the parcel would arrive by Christmas with express delivery. I didn't choose this shipping method, but with a bit of luck it could have made it to 24.12. That's why I ordered from you. Unfortunately, the parcel was only sent a good 1 1/2 days after the order was received and arrived on 28.12.
As expected, perfect delivery, nothing to complain about, my 25 year old son is very happy, he builds models and is no longer on his laptop.
Very good, sometimes you have to wait a few days depending on product availability, but everything is indicated in advance on their site, which is very up to date. Serious and professional.
I placed my order on 4/12 to receive it in time for Christmas, my order was late... It still arrived before Christmas (on 24/12) but unfortunately I wasn't there to collect my parcel... On the other hand, I had almost 0 information on the whereabouts of our parcel, which I find very unfortunate and annoying.
Package received, gift-wrapped appropriately.
Perfectly satisfied Super efficient TOP customer service Laure Daricault is an excellent consultant
The product was fine, but did not arrive in time for Christmas Day. I was warned that there was going to be a delay and asked for confirmation if it was not going to arrive in time to buy something else..... There was no reply and it did not arrive in time.
Super fast delivery thank you
Hello, the paints recommended by you for the model do not correspond to the model.
Package ordered December 16 with expected delivery between December 20 and 23 arrived December 28. It was a gift for Christmas... So on December 24 I had to rush to find an alternative.... Very annoying...
Mysterious timer 2. Age booklet 12. Bottom right image of fastener flap (green arrows on right): the fasteners are 1.16 mm too long. Should I cut them to support them? Thanks BH
Je cherchais un modèle spécifique à offrir à mon petit-fils, une Mustang. J'ai trouvé ce que je cherchais sans problème: explications détaillées de l'article et bon prix. L'article est arrivé rapidement et en parfait état: bravo!
Perfect, nothing to report. Highly recommended!!!
Shipped very quickly!
Was wary as I hadnt heard of company before. But was extremely pleased with it. Good Prices, Easy to use Site, Good Delivery time. Will definatly be using them again and would happily reccomend to others.
Smooth transaction for a discontinued Futaba part which I couldn't locate in the US. Fast shipping although a shipping notification and tracking would have been nice. I was just about to open an inquiry when the order showed up in my mailbox.