Reviews 1001hobbies

4.2/5
★★★★☆
based on 39912 reviews published

Latest customer reviews

1 /5
★☆☆☆☆

No refund, its been 2 months, not a UK company despite its deception

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Verified Buyer
purchased on 04/02/2022
5 /5
★★★★★

Delivery was great and excellent products. Very happy with purchase and quality of items. Will be back

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Verified Buyer
purchased on 12/03/2022
5 /5
★★★★★

Easy purchase, delivery took a few days but product came from Europe. very satisfied with 1001 Hobbies and the paints.

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Verified Buyer
purchased on 22/02/2022
5 /5
★★★★★

Well informed with updates. Arrived on time, no complaints at all. Great service

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Verified Buyer
purchased on 18/02/2022
5 /5
★★★★★

Perfect and fast

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Acheteur Vérifié
purchased on 13/03/2022
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5 /5
★★★★★

Fast

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Acheteur Vérifié
purchased on 23/03/2022
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5 /5
★★★★★

Good quality and good delivery

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Comprador Verificado
purchased on 11/03/2022
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1 /5
★☆☆☆☆

Order did not arrive for far too long.

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Verifizierter Käufer
purchased on 19/01/2022
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3 /5
★★★☆☆

The search function is limited, difficult to find WW1 aircraft, for example.

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Geverifieerde Koper
purchased on 08/03/2022
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4 /5
★★★★☆

Satisfactory

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Acheteur Vérifié
purchased on 22/03/2022
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1 /5
★☆☆☆☆

Model sent in a simple postal envelope. On receipt, half the envelope was crushed, unusable model.... No further comments

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Acheteur Vérifié
purchased on 19/02/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
3 /5
★★★☆☆

Part of my order was missing.

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Acheteur Vérifié
purchased on 22/03/2022
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5 /5
★★★★★

Good service, great selection

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Geverifieerde Koper
purchased on 08/03/2022
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 21/03/2022
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5 /5
★★★★★

Professional website, very good processing, good packaging. Only the delivery driver UPS is a "pain in the neck" ... But 1001hobbies can't help that.

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Verifizierter Käufer
purchased on 16/03/2022
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5 /5
★★★★★

Très très bien

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Acheteur Vérifié
purchased on 01/03/2022
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5 /5
★★★★★

Fast, complete shipment

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Acheteur Vérifié
purchased on 20/03/2022
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5 /5
★★★★★

Received on time ras

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Acheteur Vérifié
purchased on 15/03/2022
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5 /5
★★★★★

Deadline met

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Acheteur Vérifié
purchased on 17/03/2022
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5 /5
★★★★★

They delivered what I was looking for, fast and above all I could not find it easily anywhere else. It is a good thing that there are stores like this one.

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Comprador Verificado
purchased on 13/03/2022
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5 /5
★★★★★

Very simple to visit the site. Very easy to order . Very good tracking of ordered packages . Fast delivery of the same .

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Acquirente Verificato
purchased on 21/03/2022
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5 /5
★★★★★

Efficient fast

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Acheteur Vérifié
purchased on 02/03/2022
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5 /5
★★★★★

Congratulations!!! You are 5 days ahead of schedule.

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Comprador Verificado
purchased on 10/03/2022
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1 /5
★☆☆☆☆

Wrong product received. Came in the box as advertised but the product inside wasn’t correct

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Verified Buyer
purchased on 17/03/2022
Answer from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
4 /5
★★★★☆

If on the whole everything is going pretty well, on the other hand for what is refunding (following your failure) the delay is much long"2 months" greetings

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Acheteur Vérifié
purchased on 17/03/2022
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5 /5
★★★★★

All ok Top seller and Top shipping

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Acquirente Verificato
purchased on 20/03/2022
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5 /5
★★★★★

Fast delivery item conforms to my expectations.

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Acheteur Vérifié
purchased on 18/03/2022
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2 /5
★★☆☆☆

Exceptional purchase following a very bad previous experience.

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Acheteur Vérifié
purchased on 15/02/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

Very good product at an unbeatable price. Easy purchase with very good communication. These guys are among my favourite suppliers!

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Verified Buyer
purchased on 18/03/2022
4 /5
★★★★☆

Fast and adequate. Allen pity that during the ordering process go feedback is possible

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Geverifieerde Koper
purchased on 18/03/2022
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2 /5
★★☆☆☆

Hello , I have received my order: Easy Model https://www.1001hobbies.fr/391_easy-model , the product is made of PLASTIC and not METAL !!!!! very disappointed by your misleading presentation . Miniature Tiger 1/312 1944 Reference 9346220 , Tiger 1/312 1944

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Acheteur Vérifié
purchased on 18/03/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. Good day 1001hobbies customer service.
5 /5
★★★★★

Very satisfied with 1001 hobbies very competent products are reasonably priced and after sales service top I recommend this seller

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Acheteur Vérifié
purchased on 15/03/2022
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5 /5
★★★★★

Perfect

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Geverifieerde Koper
purchased on 18/03/2022
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5 /5
★★★★★

Super I would make another order I recommend this site

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Acheteur Vérifié
purchased on 13/03/2022
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5 /5
★★★★★

-

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Acheteur Vérifié
purchased on 15/03/2022
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5 /5
★★★★★

Super happy fast service

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Acheteur Vérifié
purchased on 07/03/2022
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5 /5
★★★★★

Very good customer service and fast shipping.

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Comprador Verificado
purchased on 19/03/2022
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4 /5
★★★★☆

I was overall very pleased with the shopping experience. The website was easy to navigate and all the information I needed to find and purchase the gift I was looking for was readily available. The price was very fair and 1001hobbies provided great service in terms of sending alerts on the process of filling and shipping my order, all the way through delivery to my door. The one issue that could and should be improved is packaging for shipping. The corrugated cardboard carton used was particularly light and not very stiff. One side got partly crunched durung transit. And, there wasn’t much protective wrapping inside either - just a bit of folded paper that didn’t fill the space or provide any cushion for the item. So the kit’s box itself was a little bent and creased when it arrived, from the damage to the outer carton. It really could have been better wrapped usung bubblewrap or air pillow packs, especially given how thin the outer shipping carton was.

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Verified Buyer
purchased on 16/03/2022
5 /5
★★★★★

Very good site.

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Acheteur Vérifié
purchased on 17/02/2022
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5 /5
★★★★★

It was fast to deliver and nice model

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Verified Buyer
purchased on 17/03/2022