★★★★☆
based on 39204 reviews published
Latest customer reviews
Fast delivery
Simple and intuitive navigation on the site Small bug on the payment entry, but quickly rectified, without consequence (errors are always possible the important thing is to catch them and that's what was done) Delivery on time and well packaged package
Everything perfect as always
Received my order, correct container, but incorrect contents (Bristol Britannia model in the box of a Constellation C121). No response to my contact requests, not even an acknowledgement of receipt.
Professional, fast service with good order tracking.
They totally ignored my message to them on their contact page, will not use them again,
Very long delivery for a fast delivery more than 2 weeks to be delivered
Good website, fast order processing and on-time delivery.
Fast delivery, but the package was badly packed, the box was twice as big as the items ordered, and they just wandered around inside without any padding or foam, bubble wrap, cardboard, etc. I expected better from this store. When it comes to models, you have to be careful.
Hello, As usual ras delivery service etc.
Very nice subject to deal with, patience!
Fast delivery when the products are available. I hope it will last. Sincerely.
Your deliveries take too long. I wanted to order from a French merchant because I am French and I am very disappointed. I ordered from foreign merchants that I will not name and I received my packages within a week.
Thanks for everything
Good and reliable
Shipping time was a little long, but the product met expectations.
Very good range, competitive prices, ultra-fast delivery even with Mondial relais.
Respected delivery time and excellent product packaging.
I never received my order. Do not buy from this site!!! After stating "order not received" several times and sending an email I still have no response after a few weeks. The customer service is jerk. Getting nothing but still getting emails in with "your order has been received. What did you think of your product? Certainly not recommended
Shave very well.
Fast delivery. RAS
Very good!
Easy-to-use site, easy product search, would like more details on perceived quality of items. Multiple delivery options, efficient service.
Nickel. ras.
Too many delays,
Preparation and delivery took too long
For my first order it's almost a fiasco.5 products ordered because in stock on the site and only 3 delivered and that 15 days after the order. Far from the 5 to 7 days indicated. It was almost impossible to contact me by phone in the morning or in the afternoon to find out what had happened to my order. On the 12th day I had a contact person who told me that the 2 missing books had arrived and that my order would be dispatched the same day. Now I have a credit on my account and I don't know if I'll have to pay postage again if I use this credit to buy other books. E-mail exchanges don't lead to much and I must admit I'm pretty disappointed at the moment. BR
Sorry but I consider the waiting time too long and the package arrived half open with 2 boxes of 3 totally folded
Very good products and follow-up
For this order I had some problems because the model which I ordered was not in stock however the ors of the order nothing was indicated in this direction I received my order one month after having joined a person to the telephone which answered me very well on the other hand navigation on the site is not simple when I type a word in the space envisaged the first 3 characters return but not the whole word I thank particularly the person whom I had on the telephone which was really reassuring professional.
Very satisfied. Easy order taking, good follow-up until delivery, fast delivery. Item corresponds to my expectations.
Great service and prices. Shipped and received very quickly.
Excellent service and communication was a bit worried about coming from France , but there was No problems.
Package received quickly and good quality product perfect
Very good product and always on time, to be recommended for modellers.
A delivery problem that the site finally solved. Very good customer service.
Fine
Clear site overall!
Perfect
Ordered a "masters of the Universe origins Lord of Power" action figure: Sent in a cardboard box with the right dimensions: the blister pack of the figure was therefore not received folded or damaged (important for a collector). What's more, during another order, the site informed me of a possible delay attributed to the supplier. I sent an email through the "contact" of the site to find out more and received precise and cordial replies. I recommend this site and I will recommend this site OVER this site! (By the way, I have an item waiting in my basket! )