★★★★☆
based on 39204 reviews published
Latest customer reviews
Very good nothing to say
Meets my expectations.
Very good site delivery respected
Very pleasant telephone reception and explanations as to why there was a slight delay in delivery, which in the end turned out to be quick.
Excellent website.
Ordered early December, still nothing received
All went well
Fast delivery in relay point. Conforms to my order.
Fast, careful delivery. Great!
WHILST I FIND THE SITE GOOD I THINK THAT THE POST AND PACKAGING CHARGES COULD BE LOWER
Great selection, perfect transaction and fast delivery.
Superb all day satisfied
Order never received, no one answers emails or phone calls.
I placed an order, which I have received, only to discover that I was debited 3 times, for the same order. My bank is sorting this out but because of this experience I very much doubt that I will be placing a order again with you.
Disastrous an order which on the site is announced delivered in the 15/20 day and as soon as one goes to see the site 10/15day for later the product is shifted of as many day result the gift which I was to make was not received with temp, one said to me that finally the product would never arrive at the store or in X months (there were two games dungeon dragon) I had to cancel my order.... Very disappointed
Very good.
Clear site, fast delivery and well packaged.
I placed an order a couple of weeks ago but due to items not being in stock, it took a bit to ship but when shipped, they turned it around 3 days from France to the US (California). Now that is excellent customer service. I highly recommend 1001 Hobbies!
Not at all satisfied. You place the order, they don't inform you that they don't have it in stock, you pay 13€ for shipping and it takes 30 days for the package to arrive. What a pity.
They're having trouble finding what I'm looking for.
Great choice of material, fast delivery and well packaged. My orders are for gifts and so I don't assemble the models I buy.
A wide range of choices
Had to wait a long time for order. 9jan and 10 Jan ordered and 21 Jan within I find very long
The product did not seem to be in stock but good communication all the same
Correct navigation fast delivery well protected packages but a little too conspicuous from the outside not enough discreet if not no problem satisfied
Fast ordering and shipping, well packaged
Very good fast shipping compliant product and well packaged
Very good offer in the store. Unfortunately, the packaging is inadequate and the goods are inadequately protected against damage, especially when traveling across borders. The delivery times are comparatively quite long >2 weeks.
Very good. the easiest to access. for paints, a search by number would be useful.
Good responsiveness from customer service when I changed my order by phone and I received my parcel on time.
Order processed 3 or 4 days late: I was informed and the parcel arrived as per the info and as ordered. Thank you.
Not enough hindsight to tomorrow an honest review apparently doesn't look too bad
Very good.
I did not receive my order in full on January 10, 2022. On January 14, 2022, I made a sworn statement that I had not received my order in full. I also enclosed a copy of my order, specifying the missing products. To date, Friday 21 January 2022, I have still not received all my products. As a 1001 HOBBIES customer, this is the first time this has happened. I hope to receive the remainder of my order very soon.
The previous order was never delivered because 1 item was out of stock. Finally after waiting 4 weeks my entire order was cancelled and refunded, including the items that were in stock. Still placed another order but have been waiting for at least 2 weeks. Status is "pending" but I wonder if the order will actually come.
Never again.
DEFINITELY A RICH ASSORTMENT OF ITEMS-SEARCH ON THE SITE QUITE GOOD-THE ONLY DRAWBACK AS FAR AS MY RESEARCH ON MILITARY VEHICLES IS CONCERNED, IT'S NOT ALWAYS EASY TO FIGURE OUT THE SCALE. OTHERWISE ALL OK.
Compliant
Good service a lot of choice follow-up excellent package bought several model realization very good everything I expected to renew it should not hesitate to buy. r g
Very easy to order and vast selection for those who, like me, prefer to change and have new experiences in modeling.