★★★★☆
based on 39204 reviews published
Latest customer reviews
Non-functional products
Long overdue
I didn't like that the order I placed was supposed to arrive in 2-4 days and it took 10. Because I bought it for a specific date and couldn't give it away in time. If it is a time of many orders and there will be delays, they should put it in.
Perfect in every way
Today 20. 1. 22 more than one month after order . still not done !!! no concrete answers to direct mails about the situation !!! instead constant advertising mails !!!! extremely annoying !!!!! eder kh
Always received the requested products on time
Nothing received and no explanation. AVOID is my advice
Very wide availability of products. Quick and efficient organization. Thank you
Took along time from order to shipping! othewise ok
SUPER-Very well served
Delivery on time and received parcel in very good condition
Ordered product well before the holidays. Product was supposed to be delivered within a few days. Sent an email after a few days, then found the product was not available and could take weeks. Just before the holidays this was a big problem. Fortunately I could succeed at another webshop, but I will not order here again.
Overall very professional and a lot of choice but it would be nice if we could reach you by phone more quickly and especially do not put labels on the references of pots of paint it becomes illegible and we are forced to add another label on top to recognize the reference of the pot moreover a reduced delivery price for small order quantities (1 or 2 pots of paint or a very low minimum order) would be appreciated
Iam. Very very pleased with the service very very Thank Thank you
Order placed on 19/12/2021 delivery expected on 27/12/2021 max. On the order tracking, it is still not prepared (17/01/2022), I canceled and normally I should be refunded. Site to avoid, or else order 1 year in advance to be delivered for next Christmas. I ordered on another site on 17/01/2022 and delivery was made on 19/01/2022.
Superb, I recommend it
Very satisfied with the information on the status of my order and the ease of navigation on the website. Highly recommended.
Over a month to wait for a delivery and no news...
The product takes as long as if it came from Australia by ship.
Easy site navigation, with the option of going back if you change your mind On-time delivery
It would be a good idea to check the availability of your products before putting them up for sale, that would avoid the refunds I'm still waiting for. Best regards.
Great as usual
Excellent experience, in every aspect of the exchange
Very accessible site. Large selection of miniatures.
Obviously, there's a big discrepancy between stocks and the website: Order placed at the end of November, not dispatched until mid-December, fortunately my request for a refund was processed quickly.
Good quality products and as described on the website.
Product not delivered and still not refunded!
Long lead time
No complaints. Model identical to the photo presented on the site. Reassuring email about parcel tracking and parcel arrived on time. Many thanks
Meets my expectations, fast delivery.
Very good except that there is a lot of waiting in deliveries.
Said it was in stock but wasnt. Didnt tell me till too late to order elsewhere for christmas. Rubbish service. Did get a refund though
Continue. That's good.
When I report to ask something and I don't get an answer, that's bad for me
Nothing received!
Nothing received.
It took a while for my order to be processed, but overall I received my parcel in a satisfactory time. Very satisfied with the service.
Enhanced website
Not at all satisfied. Christmas gift not received so order cancelled in early January and still not refunded!
Order not delivered after more than one month of waiting. No communication. Refund requested from PayPal.