/5
★★★★☆
based on 36827 reviews published
★★★★☆
based on 36827 reviews published
Latest customer reviews
5
/5
★★★★★
Fast, in good condition, efficient
Christophe L.
purchased on 04/01/2025
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5
/5
★★★★★
Fast delivery and figurine arrived in mint condition. Thank you.
Carlo M.
purchased on 07/01/2025
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5
/5
★★★★★
Fast Very good
Olivier G.
purchased on 06/01/2025
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1
/5
★☆☆☆☆
Three week wait on an order of a dozen items for 2 missing products. Totally unacceptable. Order shipped only after phone call. 2 unanswered emails ....
Olivier L.
purchased on 13/12/2024
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Answer from 1001hobbies
Hello, We apologize for the inconvenience. We would like to inform you that two of the products ordered (EVOCO N°000 - Available and AG4030 COLORO N°00 - Available) were ordered from our supplier based in England, which explains the additional delay. For greater clarity, here are the terms used on our site: Available products: These items require an order from our suppliers before shipment. Products available - dispatched immediately: These items are in stock in our logistics warehouse and can be dispatched immediately. We have also noticed that the two e-mails you sent were addressed to [email protected]..., which is not the customer service address. As a result, we were unable to receive or respond to them. Please do not hesitate to contact us directly if you have any questions or require further information. Sincerely, The 1001hobbies team
5
/5
★★★★★
Promise kept!
Adrien S.
purchased on 04/01/2025
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5
/5
★★★★★
Perfect sleeve order for card game, arrived on time and undamaged.
Florian G.
purchased on 04/01/2025
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5
/5
★★★★★
Correct delivery and very well packaged items
David D.
purchased on 01/01/2025
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5
/5
★★★★★
Very satisfied
Thierry B.
purchased on 09/12/2024
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4
/5
★★★★☆
The delivery of the order, considering the dates, has taken much longer than on other websites.
Victor C.
purchased on 01/12/2024
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
3
/5
★★★☆☆
KOHORT PAY takes advantage of your file to solicit by mail and Whatsapp!
even though we asked on your site not to be on the commercial links.
Jean-marie G.
purchased on 15/12/2024
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5
/5
★★★★★
Well received thank you
Christian R.
purchased on 18/10/2024
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2
/5
★★☆☆☆
The shipping conditions even after availing the membership is not true. have already complained but no resolution. it is like a partial scam imo.
Corneleus C.
purchased on 23/12/2024
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5
/5
★★★★★
Perfect
Jean-françois R.
purchased on 12/12/2024
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5
/5
★★★★★
Excellent service! I recommend
Nadine P.
purchased on 11/12/2024
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4
/5
★★★★☆
Continue
Michel C.
purchased on 13/12/2024
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5
/5
★★★★★
Perfect
Chresten B.
purchased on 09/12/2024
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5
/5
★★★★★
Great service, safely shipped. Exactly as described. Recommended!
Michael F.
purchased on 24/12/2024
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5
/5
★★★★★
Parcel arrived undamaged
Luis K.
purchased on 08/12/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Beautiful model, very interesting. However, I'm looking for a bugaty mm in the same format.
Olivier V.
purchased on 15/12/2024
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5
/5
★★★★★
Order well received, in 2 instalments! Contact with LAURE, switchboard operator, excellent, friendly and open! Understandable and knowledgeable!
Andre C.
purchased on 12/12/2024
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5
/5
★★★★★
Very well organized site. The product was received very quickly. However, I don't know if it's due to the site, but the kit was missing a part. I'll mention it in the following review...
Philippe D.
purchased on 15/12/2024
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5
/5
★★★★★
A good place to shop. They are friendly and if there is a problem they look for solutions. Everything is well packed and of good quality and at a good price.
Fran S.
purchased on 24/12/2024
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
5
/5
★★★★★
All top
Marco L.
purchased on 13/12/2024
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1
/5
★☆☆☆☆
2 errors on the part of 1001hobbies, 2 times received the wrong items and PARTIAL refund! unacceptable.
Nathalie M.
purchased on 25/11/2024
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1
/5
★☆☆☆☆
You should not sell VALOM Company models that are badly made and incomplete.
Armando P.
purchased on 28/11/2024
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2
/5
★★☆☆☆
As the figurines are not presented beforehand because we only see the box, depending on the brand, there are many of the same break and we don't know if they are only cavalrymen or infantrymen except for the Waterloo brand ... I had to wait a month to receive the parcel. So today, I don't have enough infantrymen for my project and I have to place another order ...
Mickael B.
purchased on 09/12/2024
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Answer from 1001hobbies
Thank you for your feedback and we apologize for the inconvenience. Concerning the figurines, we understand your frustration related to the lack of visibility on their content. We take note of your comment and will pass on your suggestions to our team in order to improve the presentation of the products on our site. Regarding the delivery time, we're sorry it took longer than expected. This may be due to delays in receiving the supplier's order, but we are committed to ensuring that this does not happen again. We hope your next project will be a success, and remain at your disposal for any assistance or recommendations you may require for your next order. Sincerely, The 1001hobbies team
5
/5
★★★★★
Perfect
Jean-marie A.
purchased on 15/12/2024
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4
/5
★★★★☆
So far all good. Fast delivery Product arrived safely
Bianka K.
purchased on 17/12/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Speedly delivery,super product
Marek A.
purchased on 15/12/2024
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3
/5
★★★☆☆
Long delivery time
D D.
purchased on 15/11/2024
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