★★★★☆
based on 39204 reviews published
Latest customer reviews
Delivery took way too long.
Good service, will definitely use again.
-,,.
Excellent quality. quickly delivered! Thanks so much.
A little cumbersome payment, but fast enough delivery. good price
Great service
Excellent service, really pleased with my order.
Very good.
Very confusing information with the shipment I don't know how I can track it, it hasn't arrived yet but I hope it will ^^
Ordered x2 Graf Zeppelin and X5 Kilo models, received a box with a dispatch note saying all above enclosed, but actually only x1 Graf Zeppelin and x3 Kilo enclosed. Repeatedly contacted and made this known to 1001hobbies, but days later and still no answer from them to acknowledge let alone deal with problem.
I placed an order you took my money then told me the the product was not available and had no refun I feel that I have been cheated and I will never buy from you or recommend you to anyone and I will make my fellings know on social media. What a bad company
A faster response time would be desirable
Very good delivery perfect .nothing to complain about
The delivery was very good
The only issue I have with this company is the web site’s search engine is difficult to use and refine to what I’m looking for. Example: when I want to see all details and accessories for a 1/32 scale P47, that is all I want to see, not all 1/32 scale details and accessories.
What I bought has arrived, but my two orders were placed on the same day, they brought them to me together but they counted the shipment twice. I complained about it but they did not pay attention to me.
I received the wrong item and returned it as requested but have had no replacement, refund or any response since.
Amazing range of models to choose from. Good prices and fast service.
Everything was well organized, only drawback is that all communication was in French, a drawback for me
Everything arrived in perfect condition and very fast !!!!
Clear uncluttered web side
Very satisfied with all aspects.
Very good *****
Sent my order quick! Kept me updated on the shipping status too.
Placed an order for Xmas, with a published delivery time of 2 weeks. Should have been plenty of time. When there was no sign of it, I had to contact them to chase delivery. To be told there’s no way it would be delivered for Xmas! Therefore I had to cancel! COMMUNICATION IS PARAMOUNT.
The website was easy enough to use but my package arrived extremely late and the box looked like it had been run over by a truck. Won’t use this website again
Came in time at first was a bit wary as it was shipped from europe and thought it might get delayed but pleasantly happy that it came on the day stated on delivery thank you very much
Order service good model purchased very bad not user friendly to build directions very bad had to trash the J 3 Cub model
Service is escellent from start o finis!
I am not going to give them any star for the bad management since November 27 I am waiting for my order and nothing, now let's wait how long it takes to return the money, the truth is a shame because we had planned to order several times this year.
The order did not arrive. They wouldn't pick up the phone. I managed to get in touch and cancel the order. I am still waiting for the money back and the deadline has passed.
I had no problem, Customer ⁹service was great delivery was fantastic
No
ORDER DELAY
Good service on this occasion..
Was notified my address was not good for mailing with a PO Box! Changed my address but kept getting notices about the bad address even though I changed it!!! No good contact number to advise of the change, since y'all didn't check my address change before sending 3 or more notices!!!
I purchased a tamiya carbon fibre chassis upgrade kit from 1001 hobbies. This excellent item arrived safely and well packaged, in perfect condition. The price was very good. I'm very exited to build this into my touring car. The delivery was a little bit slow (2 weeks) but I suspect this is due to brexit. Overall, very happy with service, and would recommend 1001 hobbies. Will use again.
Fast, good price and great selection
Fast delivery and in perfect condition.
The products are well packaged and always arrive on time.