★★★★☆
based on 37931 reviews published
Latest customer reviews
Absolutely worst scam I have ever fell for. And to think you would even tell me to pay to send it back for a refund. First I did not know I was buying from a foreign company. Second, the product looks nothing like what I ordered from.
Sorry for your desappointment but regarding the country on where we are based it isclearly mentionned on the website , and for the products the description sheet was having all the information needed before buying the product
Best regards
Excellent transaction, quality product
Fast delivery and reliable packaging Thank you
Highly effective
Can filter out very quickly what really interests me. Of course, the price can always come down a bit🤣
Very satisfied
Very fast delivery and total satisfaction with the material received.
Packaging was good, but info onn delivery could have been better
Very complete website. Very professional home deliveries. This time I had a stock problem with a reference, because when I placed the order there were units available, with immediate delivery of the four references requested. But I guess that due to some computer problem, one of the references had no material left to send me. After six weeks, and after placing another order for other references, they have sent me the three references that were withheld. And when they get the missing one back, they will send it to me.
Good site, fast delivery
Parts ordered were flush, but delivery times were long for parts that were in stock according to the site.
Very good service and good information
Everything perfect, it took a while to be shipped due to the lack of a product, once shipped it arrived the next day.
Fast delivery from france
Genuine product fast delivery
Great
Ultra-fast preparation and delivery
Pouet pouet
Great contact and great products received! I live in America so getting products from overseas is quite difficult, the team at 1001hobbies made it easy
This was my first time using 1001 Hobbies and i was very impressed. I was kept fully informed throughout the whole process regarding my delivery. My goods were well protected and the box was clearly marked for careful handling. Considering i was ordering from another country, i would say that the service given from 1001 Hobbies has been better than some companies here at home. Definitely recommended.
Perfect service
Very good site, easy to navigate, great choices, I highly recommend it.
Seriousness and speed.
Site very clear, not bad choice, and fast shipping I intend to continue my purchases from you:
We have ordered several times, service is on time, package intact and good quality models.
Order correct, but shipping a bit slow
Good site fast delivery very nice model
Very fast. A few months ago I criticized them for the delay, but I must admit that this time they have done very well.
Finally delivered yesterday (long delay due to UPS and the broker in the UK messing about AFTER it had cleared customs. 1001 hobbies had already CHARGED me to use PayPal! Never had that before, from any supplier anywhere!! Then, on top of the VAT charged in France, I also got a massive import charge. So my order ended up being over £500+. I have to assume/hope the item will be 100% OK…not opened as it is a Christmas present. I don’t know if I could have ordered this anywhere else…but if I could have I would. Will never buy again from a seller that uses UPS, they let you down BADLY, so the whole experience was a bad one. Have never had so much messing about, and I ship from all over the world.
First of all, we sincerely apologize for this inconvenience.
Indeed, our company 1001hobbies is located in France (Paris). Therefore, the VAT charged in France may be significant in your country of origin.
This also explains the delivery time to your address.
However, the customer service will come back to you to solve the problem due to the import charge
Kind regards,
Customer Service.
Order delivered in the correct time (12 days), however the deliveries are not always fast. I have a pending order placed on October 14 and as of today, November 9, I do not know when I will receive it. I have been a customer since 2013 and in other orders I have had problems with deliveries. They should improve their deliveries.
Package received as ordered, in a short time and in perfect condition. Thank you
Fast and careful shipment, top seller reliability, I recommend it to you.....
Fast, well-packaged delivery
It is a pity that the delivery time in relation to the indication of the quote is not respected. I know the products of the brand AEDES which are of good qualities.
Perfect for painting santons.
Not the first purchase, always satisfied Delivery could be a little faster
Easy to order and everything arrived in a timely fashion as ordered
Very good quality product, delivered on time.
I received a mock-up, half of which is missing, and I haven't had a reply despite photos etc.... So I got in touch with Heller to tell them what I think of you.
Dear customer.
First of all, we apologize for the inconvenience. However, at our last exchange, we are waiting for the pictures of your product.
On the other hand, we can't send an after-sales service if we don't have all the information we need to call on our suppliers. Thank you for your understanding. Sales department.
Once again, delivery of an order is fairly quick and secure with Mondial Relay.