★★★★☆
based on 40271 reviews published
Latest customer reviews
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Speed, efficiency, choice
Perfect
Good packaging and correct shipping within the expected time
Order placed on January 23 with a promised delivery on January 30, finally delivery scheduled for February 5, unacceptable. I don't know if I will place my second order, I'm still thinking because I'm really disappointed.
While assembling the airplane models, I noticed that one of the two bags of the Supermarine Spitfire containing the pilot's glass-like opening (bag ATML-119 part C-35) is missing.
Very beautiful article, above expectations. The delivery times are a bit long but it's worth it.
Everything went perfectly
No worries it was perfect and thank you
Very good
Very nice car super reproduction
I can't order the armored model Richelieu 1/350 at 81.99 without shipping costs when shipping is free from 69 euros, thank you in advance.
Perfect
OK
Great service.
Top
Fast shipping and very well packaged!
Package arrived early, product without breaks, tracking ok.
Nickel
Slightly longer delays than initially planned due to apparently minor supply issues upstream. Nothing serious as everything was perfect afterwards, including the tracking of the package.
Great store, also very fast shipping and well-protected package! I recommend it to everyone!
Order placed for Christmas, the package was supposed to be delivered on time. Shipped only at the end of January while we had requested a refund. Unreliable site, I do not recommend it.
5 stars
Delivery times respected, excellent rare products. Thank you for being there
Delivery a bit long.
I ordered products that were out of stock, but I was informed about the progress of my order, and I appreciated that. The reception was in line with what I wanted.
A bit long but I was informed of the delay. No worries
Too long delay and damaged item
No home delivery as agreed. Collection of the package after 3 trips to the post office and no explanation for the delay in availability.
All good.
Excellent service
Very satisfied top quality
No problem
My order arrived about 40 days late at least that's what they tell me in an email I don't know where they left it in a block of 40 neighbors and I still don't see any package. I have requested a refund through PayPal because you don't respond. I will not place any more orders with you and even less recommend you.
It's great, it arrived well packaged. Original product
The pre-order delivery took literally a year. They can't use the "it's a preorder" excuse since other shops in NL had them available after a few months. I got so tired of waiting that I bought the items from different shops around the 8-9 month mark. They don't do full refunds, only a percentage—my fault for not reading through their entire rule list. I'm sure if I had the task to read, I would've read the reviews first. One of the items got sold out at some point, which I was so surprised by, considering I bought it, what, 8-10 months ago? Leave it in the corner to collect dust while we wait for the other item, no? Anyways, never again for me, but I'm sure some people were lucky enough to have accidentally good experiences here.
Unfortunately, the outer box was cut, apparently with a cutter, even the back of the figurine
We waited a long time for the delivery; the support took several days to respond to the request. Then it went smoothly without further issues.
Very satisfied, super fast shipping. Thank you. Will reorder without hesitation.
0 technical support and they sell you things they don't have so it arrives very late