Reviews 1001hobbies

Product shipped on time, suitable packaging.

Order "blocked" because of a product that was waiting for a supplier. Call to after-sales service who unblocked the order immediately. After-sales service available, easy to contact, and attentive.

I still have not received my order of 29 /12. Everything was available except for one product available in 2-4 weeks. Not even sent in 2 packages. I sent an email recently and as luck would have it, they sent part of the order after 3 weeks of waiting. Dissatisfied. But delays can happen in these times. Next time I'll go to a physical store...

Somewhat long delivery time for items supposedly in stock.

Info that is not up to date on the site regarding the availability of items that put me in the sea.... for Christmas when you have to announce to your child that he will not have the long awaited gift.... and of course without giving any info .. thank you 1001 hobbies to display only positive comments after customer service easy to reach. It rocks the review

The product arrived well packaged and in a reasonable amount of time. Some parts of the kit came detached from their grill, but I understand that is a manufacturer's issue.

I still haven't received my order.

I had tried to get this product for over a year from the usual sources and none of them could supply it. I found 1001hobbies on the internet and they showed stock availability so I placed an order. Imagine my surprise when it arrived from Paris! It took awhile to ship by I had already waited a year on backorder with a domestic supplier, so it was like a rush order to me!

Say items in stock but aren't. No reply that it's out of stock after waiting a month. Canceled my order and there saying 14 days for refund. Would not recommend

I placed an order in November for Christmas and I am still waiting for January 25, 2022.

Now 4 weeks still ger. Order because 1 of the items was not available and probably never again they are waiting until next year or so after several times expressed via email that I want to cancel the order no response really a shitty company

They let me order a product that was out of stock then only offered store credit. Had to demand a refund.

1 month to receive my order

Everything was great and delivered as promised. Only the shipping time took a relatively long two weeks. Otherwise I will be happy to order again in the future.

Still nothing received and did pay..... Looks a bit like fraud.....

It took an awful long time to arrive, your carrier or the agreement you have with them seems bad to me, I bought another product through ALIEXPRESS and it arrived from France in three days.

Delivery a little long due to product not being available...prices of rc items a little expensive

Good experience, except that it was in the post office for 4 days without moving.

Very good site easy to use, good fast delivery, good all round service

The first two deliveries were perfect. For the 3rd, I've been waiting for 13 days (order placed on 11/01) and only received information on 21/01.... One item was advertised for immediate delivery but ended up being out of stock.

My opinion in two points: 1 the scale model. Nothing to complain about, it's exactly what I ordered. 2 the delivery time. A long, long time... I ordered it... last year!

Had what I needed when no else did.

Ordered 5-1 and delivered 18-1

All correct

Items advertised as available at time of order and then out of stock. Do not keep informed. Not very responsive to emails. When the order finally arrived, one item was missing. I had to file a claim to get a reply telling me I would be reimbursed because the item was unavailable. If I hadn't complained, I wonder if I would have had a refund, which to this day hasn't happened! They were gifts for Christmas... I will never order from this site again.

The boat has finally arrived,had to wait a long time ...but whether my grandson has already made the boat I do not know.We have to wait until we have been with him

I have NOT received my order yet and it has been a month since it was shipped, when will it arrive? I have sent emails asking for an explanation, replied despite this survey and no one has contacted me Can you give me an explanation Thank you.

Very good contact, fast delivery...perfect

Order never received

Good evening, I have received the order I placed on your site and the delivery man delivered to the address I gave when I placed the order. What's more, I know that the models I received were good and the boxes were well packed.

The website itself is not bad, but the commission could be better, I did not get a response when I asked where my order stayed, eventually I did receive my order after 3 weeks. It looks like it is a site from the netherlands but turns out to be from france.

Not a very serious company.

Very fast shipping, everything perfect, very happy with the purchase.

Excellent value and speedy delivery.

No communication during order process, nobody returning emails whilst trying to contact customer services. Be careful of measurements for things on the site aswel as I bought the wife a purse after reading the measurements and it ended up been a good 3cm bigger than stated.

My set never arrived, I am now really disappointed in this store

Order made on 5/01 and still not received. The site does not respond to email or phone. This is my first order and certainly my last.

Your "google type" machine translations are literally laugh-out-loud funny: a Soviet tank crew, great for a Russian tank crew!

Order in perfect condition and the content as expected.

Very fast shipping, no problems at all