Reviews 1001hobbies

Superb all day satisfied

Order never received, no one answers emails or phone calls.

I placed an order, which I have received, only to discover that I was debited 3 times, for the same order. My bank is sorting this out but because of this experience I very much doubt that I will be placing a order again with you.

Disastrous an order which on the site is announced delivered in the 15/20 day and as soon as one goes to see the site 10/15day for later the product is shifted of as many day result the gift which I was to make was not received with temp, one said to me that finally the product would never arrive at the store or in X months (there were two games dungeon dragon) I had to cancel my order.... Very disappointed

Very good.

Clear site, fast delivery and well packaged.

I placed an order a couple of weeks ago but due to items not being in stock, it took a bit to ship but when shipped, they turned it around 3 days from France to the US (California). Now that is excellent customer service. I highly recommend 1001 Hobbies!

Not at all satisfied. You place the order, they don't inform you that they don't have it in stock, you pay 13€ for shipping and it takes 30 days for the package to arrive. What a pity.

They're having trouble finding what I'm looking for.

Great choice of material, fast delivery and well packaged. My orders are for gifts and so I don't assemble the models I buy.

A wide range of choices

Had to wait a long time for order. 9jan and 10 Jan ordered and 21 Jan within I find very long

The product did not seem to be in stock but good communication all the same

Correct navigation fast delivery well protected packages but a little too conspicuous from the outside not enough discreet if not no problem satisfied

Fast ordering and shipping, well packaged

Very good fast shipping compliant product and well packaged

Very good offer in the store. Unfortunately, the packaging is inadequate and the goods are inadequately protected against damage, especially when traveling across borders. The delivery times are comparatively quite long >2 weeks.

Very good. the easiest to access. for paints, a search by number would be useful.

Good responsiveness from customer service when I changed my order by phone and I received my parcel on time.

Order processed 3 or 4 days late: I was informed and the parcel arrived as per the info and as ordered. Thank you.

Not enough hindsight to tomorrow an honest review apparently doesn't look too bad

Very good.

I did not receive my order in full on January 10, 2022. On January 14, 2022, I made a sworn statement that I had not received my order in full. I also enclosed a copy of my order, specifying the missing products. To date, Friday 21 January 2022, I have still not received all my products. As a 1001 HOBBIES customer, this is the first time this has happened. I hope to receive the remainder of my order very soon.

The previous order was never delivered because 1 item was out of stock. Finally after waiting 4 weeks my entire order was cancelled and refunded, including the items that were in stock. Still placed another order but have been waiting for at least 2 weeks. Status is "pending" but I wonder if the order will actually come.

Never again.

DEFINITELY A RICH ASSORTMENT OF ITEMS-SEARCH ON THE SITE QUITE GOOD-THE ONLY DRAWBACK AS FAR AS MY RESEARCH ON MILITARY VEHICLES IS CONCERNED, IT'S NOT ALWAYS EASY TO FIGURE OUT THE SCALE. OTHERWISE ALL OK.

Compliant

Good service a lot of choice follow-up excellent package bought several model realization very good everything I expected to renew it should not hesitate to buy. r g

Very easy to order and vast selection for those who, like me, prefer to change and have new experiences in modeling.

Two things pre-ordered. One for the beginning of December, the other for August this year. When the first item was marked as available in the store and nothing happened, I sent a support request asking if the goods would only be delivered when the second item was also available. I got the answer that they were sorry, the first item was no longer available. Six weeks later, it is still in the store as immediately available. At least the cancellation of the order went smoothly, even if it took a long time.

Fast delivery in 48H, it's been more than 10 days since I ordered for the first time from them and unfortunately nothing received, the payment was debited in 48H however, big disappointment.

Beautiful miniature at a fair price.

Hi! all ok with the order arrived,only the delivery was not too fast and the updates on the status of the shipment insufficient.To review also the customer service over the phone,left me quite puzzled and dissatisfied.Regards Gianfranco

I understood that you had a problem, so we'll see about the next order for a real and, I hope, more than positive opinion.

Accurate order and fast delivery

Very rich site. Only choosing paints is complex. Delivery on time, solid package. Meets expectations.

Order dated November 21 still undelivered and no response to my requests.

I placed an order in December, which said that it would be at home in 6-7 days and after spending those days waiting for a month, in the end I gave up waiting because they do not even know when it will arrive. I am waiting for a refund

Good service, fast shipping and well packaged product.

Delivery on time, with reminder emails to warn and reassure the customer. All the best.