Reviews 1001hobbies

Ordered product well before the holidays. Product was supposed to be delivered within a few days. Sent an email after a few days, then found the product was not available and could take weeks. Just before the holidays this was a big problem. Fortunately I could succeed at another webshop, but I will not order here again.

Overall very professional and a lot of choice but it would be nice if we could reach you by phone more quickly and especially do not put labels on the references of pots of paint it becomes illegible and we are forced to add another label on top to recognize the reference of the pot moreover a reduced delivery price for small order quantities (1 or 2 pots of paint or a very low minimum order) would be appreciated

Iam. Very very pleased with the service very very Thank Thank you

Order placed on 19/12/2021 delivery expected on 27/12/2021 max. On the order tracking, it is still not prepared (17/01/2022), I canceled and normally I should be refunded. Site to avoid, or else order 1 year in advance to be delivered for next Christmas. I ordered on another site on 17/01/2022 and delivery was made on 19/01/2022.

Superb, I recommend it

Very satisfied with the information on the status of my order and the ease of navigation on the website. Highly recommended.

Over a month to wait for a delivery and no news...

The product takes as long as if it came from Australia by ship.

Easy site navigation, with the option of going back if you change your mind On-time delivery

It would be a good idea to check the availability of your products before putting them up for sale, that would avoid the refunds I'm still waiting for. Best regards.

Great as usual

Excellent experience, in every aspect of the exchange

Very accessible site. Large selection of miniatures.

Obviously, there's a big discrepancy between stocks and the website: Order placed at the end of November, not dispatched until mid-December, fortunately my request for a refund was processed quickly.

Good quality products and as described on the website.

Product not delivered and still not refunded!

Long lead time

No complaints. Model identical to the photo presented on the site. Reassuring email about parcel tracking and parcel arrived on time. Many thanks

Meets my expectations, fast delivery.

Very good except that there is a lot of waiting in deliveries.

Said it was in stock but wasnt. Didnt tell me till too late to order elsewhere for christmas. Rubbish service. Did get a refund though

Continue. That's good.

When I report to ask something and I don't get an answer, that's bad for me

Nothing received!

Nothing received.

It took a while for my order to be processed, but overall I received my parcel in a satisfactory time. Very satisfied with the service.

Enhanced website

Not at all satisfied. Christmas gift not received so order cancelled in early January and still not refunded!

Order not delivered after more than one month of waiting. No communication. Refund requested from PayPal.

Delivery time too long, not as advertised, impossible to plan a date.

Very good order control and customer service

Ordered on December 1 for a Christmas present and delivered yesterday, January 19! All said and done, I won't be going through this site again.

Very good It would be nice to put the refs of the paint on the general with the name of the color to avoid going into detail we gain in ease of choice

Hello. No particular problem on the site. In relation to my order, I received a duplicate product. I contacted the service again and the problem was quickly resolved. He sent me another model. Very quickly. No complaints

Rather long preparation time and difficult to find the tracking number on the website. The information sent by e-mail is incomplete. Otherwise order delivered on time and well packaged.

I still haven't received the order?

Easy ordering, products available, order processed quickly, fast delivery

Lame. Put products online that they don't have in stock. Avoid at all costs.

Order placed on 10.01 only on available items. One week later no news. After a phone call, the saleswoman told me that there had been some computer problems ... On the other hand, I didn't notice any problems debiting my bank account the day after I placed the order! And to this day I still haven't received anything. A real ad for Amazon this site ...

Excellent