★★★★☆
based on 37931 reviews published
Latest customer reviews
The seller is very reliable and generally fast, even for orders requiring restocking (online stock status not always up to date). This can take up to ten days, but overall the information is good and the customer well treated. To be recommended.
It's bad enough it takes days to gather the items for shipping but then they sent the items in a box when an envelope would have sufficed.
Clear directions and referral mails
Impeccable service and good advice
Too long a delay between order and delivery, even though the company is based in France..... Payment by PayPal subject to a "tax" (the only merchant site I know that practices it). Not to mention some lack of logic when ordering. In short, I am dissatisfied with this experience and will not order again.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
Fine
Purchased items not in accordance with the description and photo.
Fast delivery well packaged thank you
The kit WAS in stock. I ordered on Saturday. The kit arrived Wednesday. From Paris! Well packed. Delighted. And the best price I had found. Winter project sorted!
No problems in the purchases I have made.
Wow, having just received my U-Boat (With the see through interior [ AWESOME] ) sold through 1001 Hobbies I'm completely satisfied. They where prompt and professional, leaving me with a complete and pleasent experience. Thank you and am looking forward to more of the same.
Nothing to say everything was perfect no problem
When I received my order, there was a heavy glue fumes smell coming from the mailing envelope. I found that the contact cement tube had leaked in the envelope. The tube was still probably 90% percent full but perhaps a more protective mailing container is called for when mailing such supplies.
This foray into buying from within the EU was expensive, not the fault of 1001hobbies, but of the result of leaving the EU. Sha’nt be doing it again.
Long delay, but on the other hand the person on the phone was very kind.
Great quality and fast, very carefully packed shipping!
Perfect website and excellent order fulfillment.
Todo perfecto y rapido
I was told that my order was delivered when I received nothing
Fast delivery, oversized box compared to order.
My husband is delighted! It and fane of model to very soon for a new order
Received delivery well and quickly.
The 1/48 scale pilot I spent $21 on did not even fit in the 1/48 scale model I was building. At least they sent it quickly.
Thank you for your comment and we apologise for the delay. We regret your disappointment and assure you that this type of feedback is very important to us. We are forwarding this information to our purchasing department today, who will send it to our supplier.
Thank you for your time
Thank you for your time,
1001hobbies customer service.
Bonsoir impec rien a redire cordialement Herve
Thank you; perfect service!
All correct and fast shipping.
Very well packaged, fast delivery, delighted!
Very good site, fast shipping, very good product.merci
Surprised. Fast and efficient
VERY bad because there is not completely NUL, First 14 days including 11 to make a package is bad! but more unpacking! DECEPTION because the products sold under the heading " PAINT IN BOMB " are small pots! There's nothing to be done with pot paints, which means a lot of money down the drain and a lot of wasted time ... Génial ; "1001 Conneries " would be a more appropriate title.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
The navigation on your site is sometimes complicated. Nothing to say about the delivery, perfect. Customer service, I have two experiences two boxes where parts were missing, one box was changed, nothing for the other. so half satisfied. Still a little expensive but a lot of choice. I will return.
To continue this way
Thank you for your professionalism
Good site, intuitive. The shipment arrived on time.
Parcel arrived quite damaged, the three boxes of models were nicely stacked and flattened but the models were intact... Apart from that: good choice and price, fast delivery.
Item was delivered on time but the model box had a dent in it contacted customer service and I’m still waiting to hear back from them it’s been 2 days, crap service will not buy again with this seller
Thank you for your message, we have sent you the return form by email.
Thank you for your confirmation of receipt, 1001 hobbies customer service.
Thank you for your message,
Customer care 1001hobbies. fr
The delivery no problem, just the time frame ordered September 03, 2021 and received September 15, 2021
I know that the health context can explain a lot of things, but having said that, it took me a month to receive my order (with one of your competitors, the maximum delivery time I've ever experienced was 10 days). However, the order met my expectations.
Excellent service and information throughout the whole process.
Super fast delivery