4.2/5
★★★★☆
based on 37931 reviews published

Latest customer reviews

2 /5
★★☆☆☆

Hello, the decal sheet was folded in half in the envelope, just where I'm interested in two of the four designs.

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Acheteur Vérifié
purchased on 03/09/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
5 /5
★★★★★

Very good, fast efficient and lots of choice

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Acheteur Vérifié
purchased on 09/09/2021
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5 /5
★★★★★

Really nice parts,you guys ROCK!

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Verified Buyer
purchased on 31/08/2021
5 /5
★★★★★

Everything is fine!

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Verifizierter Käufer
purchased on 17/07/2021
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5 /5
★★★★★

Competitively priced and quick delivery. Excellent.

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Verified Buyer
purchased on 07/09/2021
2 /5
★★☆☆☆

They sent me the model with insufficient protection, and the box arrived to me quite squashed and with a huge hole. The boxes of the scale models are not very resistant cardboard, if you don't put that box in a more resistant external one, the "careful" guys of Correos or the parcel companies can crush the package quite a lot. I informed 1001hobbies of the incident and so far I have no answer.

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Comprador Verificado
purchased on 05/09/2021
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Answer from 1001hobbies
Hello, Thank you for your comment and we apologize for the delay. We are sorry for your disappointment and we assure you that this kind of feedback is very important to us. We are forwarding this information to our purchasing department today and they will forward it to our supplier.
Thank you for your time Thank you for your time, 1001hobbies Customer Service.

5 /5
★★★★★

VERY GOOD EXPERIENCE, SAFE AND HONEST SELLER, THANK YOU VERY MUCH.

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Comprador Verificado
purchased on 13/08/2021
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5 /5
★★★★★

Good and fast delivery

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Geverifieerde Koper
purchased on 05/09/2021
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5 /5
★★★★★

Very good, impeccable service, smooth and safe online shop. I recommend it

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Acquirente Verificato
purchased on 31/08/2021
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4 /5
★★★★☆

Delivery time a little long. Otherwise great, item as described. Gladly again

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Verifizierter Käufer
purchased on 03/08/2021
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5 /5
★★★★★

Well received thank you

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Acheteur Vérifié
purchased on 29/08/2021
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4 /5
★★★★☆

Formal website and fast delivery.

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Comprador Verificado
purchased on 30/07/2021
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5 /5
★★★★★

Everything top

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Geverifieerde Koper
purchased on 18/06/2021
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5 /5
★★★★★

Great!

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Verified Buyer
purchased on 02/08/2021
5 /5
★★★★★

Order received, compliant and on time. No complaints

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Acheteur Vérifié
purchased on 03/09/2021
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5 /5
★★★★★

Can frequently get models that others don't have. Great selection.

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Verified Buyer
purchased on 09/06/2021
5 /5
★★★★★

All good, thank you

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Comprador Verificado
purchased on 27/07/2021
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5 /5
★★★★★

Precise explanations, follow-up by e-mail, very good. Order completed without a hitch. Thank you very much.

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Acheteur Vérifié
purchased on 30/08/2021
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1 /5
★☆☆☆☆

I have received the package. The content of a bottle of epoxy has come out of the package. I have filed a claim with photos and so far I only receive questions without logic, everything is clear in the photos and my explanations. It seems they want to evade their responsibility. I have told them that if they do not resolve the issue I will file a claim with PayPal. I am still waiting for their response. Yours sincerely.

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Comprador Verificado
purchased on 31/08/2021
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Answer from 1001hobbies
Mr. Rojo, Yesterday we replied to you about your dispute. We proposed either refunding your order or returning your order We were waiting for your reply, Sincerely, 1001hobbies Customer Service.
5 /5
★★★★★

As ordered!

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Acheteur Vérifié
purchased on 27/08/2021
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5 /5
★★★★★

Nickel

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Acheteur Vérifié
purchased on 03/09/2021
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5 /5
★★★★★

Everything is ok! Thank you

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Verifizierter Käufer
purchased on 19/06/2021
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5 /5
★★★★★

All good took a little while but understandably due to customs and lack of lorry drivers.

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Verified Buyer
purchased on 15/08/2021
3 /5
★★★☆☆

The website is not always clear on the scale of the product.

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Geverifieerde Koper
purchased on 17/06/2021
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5 /5
★★★★★

I have no complaints on this score, the delivery was extremely good.

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Verified Buyer
purchased on 22/07/2021
5 /5
★★★★★

No problem delivery well packed and fast thank you

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Acheteur Vérifié
purchased on 06/09/2021
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5 /5
★★★★★

The delivery was correct and very fast, faster than I expected.

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Comprador Verificado
purchased on 16/08/2021
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4 /5
★★★★☆

Easy site, quick to order and delivery goes nicely within the time set

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Geverifieerde Koper
purchased on 01/07/2021
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3 /5
★★★☆☆

The batman signal was perfect, but the description of the castle went nowhere. The toolkit was super handy though.

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Geverifieerde Koper
purchased on 01/07/2021
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5 /5
★★★★★

Good communications about delivery ordering from UK.

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Verified Buyer
purchased on 26/07/2021
4 /5
★★★★☆

Prompt response but delivery time delayed by PO - not the suppliers fault of course! Well packed, will use again

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Verified Buyer
purchased on 06/08/2021
5 /5
★★★★★

Everything perfect

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Comprador Verificado
purchased on 02/08/2021
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4 /5
★★★★☆

No comments

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Comprador Verificado
purchased on 08/07/2021
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1 /5
★☆☆☆☆

RC car delivered quickly, but customer service unresponsive after it turned out to be defective. Bad service.

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Geverifieerde Koper
purchased on 25/07/2021
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Answer from 1001hobbies
Hello, Our customer service replied to you on September 8, since then we are waiting for your reply, as well as the after-sales service sheet.
We are waiting for your reply, Kind regards,
4 /5
★★★★☆

All very well. Arrived on time on vacation in a remote area.

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Comprador Verificado
purchased on 05/07/2021
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1 /5
★☆☆☆☆

I was shipped an empty box, I sent photos and this company has ignored me. Fraud.

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Verified Buyer
purchased on 03/08/2021
Answer from 1001hobbies
Hello,
Thank you for your comment. We would like to inform you that our customer service will contact you as soon as possible.
Sincerely,
The customer service
4 /5
★★★★☆

I’ve only ordered Heller paints, which I like. In my first order, one was completely dried up, but the rest were fine. Web site is a little confusing, but overall, okay.

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Verified Buyer
purchased on 06/07/2021
5 /5
★★★★★

Good

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Verified Buyer
purchased on 30/06/2021
5 /5
★★★★★

As good as ever! The product I ordered was everything I expected. Like every time I use your services. I'll be seeing you again soon.

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Acheteur Vérifié
purchased on 28/08/2021
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5 /5
★★★★★

Everything went very well! We'd love to do it again!

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Verifizierter Käufer
purchased on 30/08/2021
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