Reviews 1001hobbies

I received the broken figurines and the site does not respond to me.

Hello, at this time I still have not received my order and I am disappointed despite the number of emails you have sent me to justify your delay, I will not recommend your site.

A first order that never arrived because the product no longer existed!! but I had to claim it to be informed. on the other hand, very responsive to "collect" the payment! otherwise, when I placed a replacement order everything arrived very quickly. but as I already mentioned, it was a Christmas gift (2025) and not 2026. moreover, I would have appreciated a commercial gesture for all these inconveniences.

Always a fast and correct delivery

Order delivered quickly very convenient to use the pickup locker delivery

I sent two emails requesting a change to the order and I haven't received any response, not even a negative one.

Unclear description. Very disappointed with the received product Do not buy!!!

All good

No problem with my order

Good morning. I have already sent two emails, one on January 23 at 5:15 PM and another on January 28 at 8:24 PM ([email protected] and [email protected]), to inform you that I only received 3 of the 4 kits I ordered. The missing kit is the "I Love Kit Ilov63502", a fully flexible M19 transporter. I do not understand how a company like yours could make the mistake of not checking the contents of the package. The box sent is too small to contain the four kits I ordered, as shown in the attached photos. And the box includes a document from your side identifying the 4 kits. This is absurd. I am an important customer of large European companies such as MN Modelar, MBK, and Opusmodels; Maquette Char Promo, Mig Jummenez, Ak, Model Plastic World, Plastmodel, Éxito, Super Hobby, among others, and I have never had such an experience as yours. I would like to know if you will send me the missing kit or if I will receive a refund.

Well organized, but couriers are a bit slow with the timing, even though the transport is paid for

Very long delivery time 2 months for a Christmas gift that arrived much too late

Well received, but this time not very fast ...

Everything went very well

1001 perfect hobbies However, I did not pick up my Chronopost package, catastrophic as usual

Always satisfied. I have been a customer for several years.

I review all the emails addressed to another person since the order was placed and throughout all the steps until delivery! Impossible to reach you by phone, I must necessarily open a ticket but for that I also need to create an account! A crazy story! All because our phone numbers are similar... and yes, as a result, I know everything about this gentleman..... hello GDPR 🤦‍♂️

Very good product thank you

Marked products in stock that are not. No communication

Satisfied with the items from the site, easy ordering, quick payment, and fast delivery. I will order again.

I am above my 1st order because I did not receive the entirety and it has been more than 2 months that I am waiting for it or that I should be refunded. I still have no news and I have sent at least 3 emails and I still have no response. I hope to have an answer soon

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A great deal, fast delivery, perfect, thank you!

Ordered Saturday afternoon, received Wednesday in good condition. Immediate confirmation of the order by email and perfect transport tracking. Keep it up, it's perfect.

Wrong item, still have not received the ordered item

Product faithful to the description, arrived on time.

Everything is correct, thank you

Good

Speed and good packaging. Thank you.

I have never received the package nor a response; I feel scammed. The purchase was made before Christmas. I have sent numerous emails and have not received a reply. I am considering taking legal action for fraud. It is outrageous; I paid for the product and shipping.

Damaged order received (paint pots that spilled in the package damaging a royal model detailing kit) I communicated this to customer service several days ago (15) and I have had no response from them.....

I am very happy with your service and communication

Great prices and fast shipping, well done packaging, great shopping experience

Hello Very happy as always. I recommend this store. Excellent service.

Good product, good service

Hello. I am very satisfied with your services

As I already wrote, there is an error in the order I received a box of US Seminole war volunteers instead of the 7th PRUSSIAN Uhlan.

Quick response, delivery on time and place. Clear explanations in case of delivery delay

Everything was fine, except for the confusing delivery date display.

Top delivery, product as described