Reviews 1001hobbies

Price a little high compared to the average. Availability not always up to date!

Recommended site for seriousness and d efficiency. The package is well made and protect the product.

Very good

Not detailed that set comes with EU plug. When raised with support was basically told if you don't like it, return it.

Enjoy the reception!

1 star is too many. Goods were in stock and I ordered. After some waiting time where my order remains, I realized that a model from Japan is backordered. I need the color I had ordered. No information about the remaining of my order. No answer to my first inquiry about my order. Second inquiry was answered with a standard text. Probably didn't even read my request. Third request for partial delivery is out. First time ordering there, that's no way to make satisfied customers. No wonder they advertise money back so much! This is the first and last order I placed with 1001hobbies. Never again!

No worries, everything went smoothly

Good service, deliveries ok, site difficult to navigate, items too expensive compared to other sources: eg I bought the MERCATOR 208 € instead of 335 on 1001Hbbies - supply: no stock often for the most interesting items otherwise there is a wide selection

I placed my order on December 3, 2021 and after months of waiting I still haven't received anything.

Models completely in accordance with description 2001hobbies impeccable kits and regular follow-up and very honest the store gives regular information for the said package thank you very much!

Nice and quick delivery. Will use again.

Super packaging, as described, makes shopping really fun, definitely to recommend !!!

Order placed Monday the 10th, still no delivery on Friday the 14th. Sent mail yesterday, no reply. Called today, automatic answering machine "we are closed". I will never order anything here again, what a bad service.

I was sent the wrong item and therefore my son did not have his present for Christmas. The company still hasn't sent the replacement as they are waiting for the item to be returned which was nearly 2 weeks ago! The item sent in error was a fraction of the cost of my intended item. They have a considerable amount of my money and no product to show for it at present. Will not buy from again.

Everything was perfect, the delivery was fast and the driver was pleasant and friendly.

In the new site, it has become difficult to find static models of 1:43 scale cars

Order received in more than good time!

Fast and secure shipping, very good site that I recommend.

In general, I would give 1001 hobbies a 5 star rating.

Delivery was not made because the puzzle was no longer in stock. There was no notification from 1001 hobbies.de about this. Repayment of the money already paid was only made after a claim and took a long time.

Best

In reference to the navigation on the page what happened to me is that it did not specify the language of the product, in particular the instructions, which is why I had to return it. In the delivery and other things all correct; except in the return that I had to pay the refund and it cost a lot. For reimbursement in my opinion ( I have met with other companies ) give facilities in this aspect in sending the labels by email so that the return is free ; I do not know if it could be done and not make an excessive outlay. Some kind of postage.

I've been waiting 15 days (I still haven't received the parcel), even though I placed the order on site and there's talk of a transfer between their warehouse in the Paris region and their store in Paris. Otherwise, the team is very pleasant and attentive, just the question of delivery times.

First order ever, arrived after a while, but arrived with everything I asked for. Well sealed and undamaged

Perfect, fast, great customer service, highly recommended.

The best place to find what you are looking for. Exceptional service

Everything ok,quality goods,delivery a bit long.

Delivery took a bit long, but it's OK. Unfortunately, there's still no word on my next order request, which has been out of stock for months: Henschel Hs 129 in 1:72 from Pavla

Ezezaezezezeazezezeezezezeaz

Order processed and dispatched promptly - highly recommend! 🙂

Average

I have not received anything yet

I have not received anything yet

I have not received anything yet

Arrived in time for Christmas which I was concerned about one happy grandson .

Quality is good only it takes very long for the order to arrive

I received the parcel with a very nice gift wrapping and the product was identical to the description. What's more, delivery was quick, so I'm very satisfied. The only downside is that I had asked to leave a note but there was no note either on the packaging or in the gift. But otherwise I recommend it!

Very good experience, impeccable delivery with excellent lead time

Very good

Time between order and delivery very long! No or little follow-up! Product not in stock! However, I would like to sincerely thank LAURE, head of customer relations, who listened to me from the very beginning of my complaint. She followed up my entire case with efficiency and responsiveness to arrive at my delivery today after almost 1 month of cumulative waiting.